TC
The Club House at Claremont Cricket Club
Unclaimed Business
TC
The Club House at Claremont Cricket Club
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
18 Nov 2022, 15:29
ATROCIOUS SERVICE, sorry, just ATROCIOUS, NO SERVICE
I’ve never had such atrocious service anywhere in Cape Town, or the Western Cape, for that matter in South Africa or the world. Sorry it was just ATROCIOUS, I HAD ZERO SERVICE FOR MY FAMILY AND MYSELF. 7 different waitrons, 2 different managers, 1 might have been an owner. It was ridiculous. We had no menus, or drinks, or cutlery, or any condiments on the table. the joke was we sat on the deck over looking the cricket ground where my son was attending a birthday party and then we moved out of the wind as we have a baby too, to the front of the Clubhouse. The waitron that was at the entrance when we arrived, walked pass our table 3 times once on the deck, and twice in front of restaurant. So out of 4 interactions, he greeted us at the entrance and that was that… ATROCIOUS, an ABSOLUTE DISGRACE…
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Anonymous
1 reviews | Active since Jan 2020
18 Nov 2022, 15:29
ATROCIOUS SERVICE, sorry, just ATROCIOUS, NO SERVICE
I’ve never had such atrocious service anywhere in Cape Town, or the Western Cape, for that matter in South Africa or the world. Sorry it was just ATROCIOUS, I HAD ZERO SERVICE FOR MY FAMILY AND MYSELF. 7 different waitrons, 2 different managers, 1 might have been an owner. It was ridiculous. We had no menus, or drinks, or cutlery, or any condiments on the table. the joke was we sat on the deck over looking the cricket ground where my son was attending a birthday party and then we moved out of the wind as we have a baby too, to the front of the Clubhouse. The waitron that was at the entrance when we arrived, walked pass our table 3 times once on the deck, and twice in front of restaurant. So out of 4 interactions, he greeted us at the entrance and that was that… ATROCIOUS, an ABSOLUTE DISGRACE…
0
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Anonymous
1 reviews | Active since Jan 2020
12 Nov 2022, 13:29
Atrocious SERVICE, no just atrocious, no SERVICE…
I sat with my wife and baby @ the clubhouse, while my son was attending a birthday party adjacent to the restaurant. Sat there 30mins whilst staff and management walked pass us. Didn’t breathe a word to us. Attended to the table right next to us. Didn’t even glance in our direction, whilst they were serving the birthday party my son was attending, not in the restaurant. Adjacent to the restaurant to the cricket field. Atrocious service. I could understand if it at night, then there might have been an excuse that the didn’t see us…
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Anonymous
1 reviews | Active since Jan 2020
12 Nov 2022, 13:29
Atrocious SERVICE, no just atrocious, no SERVICE…
I sat with my wife and baby @ the clubhouse, while my son was attending a birthday party adjacent to the restaurant. Sat there 30mins whilst staff and management walked pass us. Didn’t breathe a word to us. Attended to the table right next to us. Didn’t even glance in our direction, whilst they were serving the birthday party my son was attending, not in the restaurant. Adjacent to the restaurant to the cricket field. Atrocious service. I could understand if it at night, then there might have been an excuse that the didn’t see us…
0
Replies (0)JL
Juanita L
1 reviews | Active since Jan 2020
6 Nov 2022, 13:15
Very bad service , food is good though.
Very poor service . Many waiters standing around but had to wait long for service . Got some orders wrong . Ordered a bottle of water - no glasses came. Asked and was asked “ issit “? We always tip double where ever we go but this time we tipped less to reflect our experience and the waiter came to say we made a mistake with the tip. This was unacceptable as a tip is not a guaranteed pay it’s something you receive for good service. We did not leave nothing , just less than normal but he came to ask for the rest. Won’t ever return , even though the food was actually really good there is many many places in the area that provides way better service and attitudes.
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Juanita L
1 reviews | Active since Jan 2020
6 Nov 2022, 13:15
Very bad service , food is good though.
Very poor service . Many waiters standing around but had to wait long for service . Got some orders wrong . Ordered a bottle of water - no glasses came. Asked and was asked “ issit “? We always tip double where ever we go but this time we tipped less to reflect our experience and the waiter came to say we made a mistake with the tip. This was unacceptable as a tip is not a guaranteed pay it’s something you receive for good service. We did not leave nothing , just less than normal but he came to ask for the rest. Won’t ever return , even though the food was actually really good there is many many places in the area that provides way better service and attitudes.
0
Replies (0)CG
Christopher G
1 reviews | Active since Jan 2020
21 Feb 2018, 09:07
Terrible, over-priced meal - never again
Christmas meal was very high but we decided to do it as a family. However meal was late, queue went out the door, key menu items were finished when we got in and we couldn't eat together. Food was cold - fat was congealed. Desert was even worse. Restaurant offered a partial voucher but that's no good for out-of-town visitors and none of us wants to return
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Christopher G
1 reviews | Active since Jan 2020
21 Feb 2018, 09:07
Terrible, over-priced meal - never again
Christmas meal was very high but we decided to do it as a family. However meal was late, queue went out the door, key menu items were finished when we got in and we couldn't eat together. Food was cold - fat was congealed. Desert was even worse. Restaurant offered a partial voucher but that's no good for out-of-town visitors and none of us wants to return
0
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