TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Clark & Kent has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Clark & Kent across 11 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Dear [Mr Stuart / Clark & Kent Team], I am writing to formally express my extreme disappointment with the service I have recently received from Clark & Kent. Previously, I held your company in high regard, but recent experiences have left me both frustrated and concerned about the quality and integrity of the service provided. My vehicle, which has undergone multiple repairs at your facility, was issued a lifetime warranty on the paintwork. Following a minor accident, my bonnet was repainted and initially restored to an excellent standard. However, over time, the paintwork on the bonnet became rough despite my regular monthly maintenance, which my neighbors can attest to. I first contacted your team regarding this issue in September 2025. At that time, I was assured a courtesy car would be provided for what was expected to be a two-day repair. Unfortunately, over the subsequent months, my inquiries were met with repeated delays and excuses. Only after escalating the matter to your office was my vehicle booked for repair on 16 February 2026. While my car was at your premises, I requested assistance with an existing chip on the passenger side of the windscreen. To my surprise, I later received an image showing a crack on the driver’s side—a defect I had never observed prior. Evidence from VW McCarthy confirms that on 5 February 2026, the only issue present was the original chip. Since receiving my vehicle back, your team has refused to address the windscreen damage, attributing it to a stone chip. Given the circumstances, it is reasonable to suspect the damage may have occurred during your repair process, particularly during the bonnet reinstall. I have requested photographic evidence of the vehicle’s condition upon arrival at your facility, but this has not been provided, leaving me with serious doubts regarding your assessment. It is unacceptable to suggest I claim this damage on my own insurance when the vehicle was under your care and warranty. I urge you to take responsibility for the damage and provide a resolution, including repair or replacement of the windscreen, in accordance with the warranty terms. I look forward to your prompt response and resolution of this matter. Failure to address this issue satisfactorily may leave me with no choice but to escalate the matter further. Sincerely, Akther Janoo
1 reviews | Active since Jan 2020
Dear [Mr Stuart / Clark & Kent Team], I am writing to formally express my extreme disappointment with the service I have recently received from Clark & Kent. Previously, I held your company in high regard, but recent experiences have left me both frustrated and concerned about the quality and integrity of the service provided. My vehicle, which has undergone multiple repairs at your facility, was issued a lifetime warranty on the paintwork. Following a minor accident, my bonnet was repainted and initially restored to an excellent standard. However, over time, the paintwork on the bonnet became rough despite my regular monthly maintenance, which my neighbors can attest to. I first contacted your team regarding this issue in September 2025. At that time, I was assured a courtesy car would be provided for what was expected to be a two-day repair. Unfortunately, over the subsequent months, my inquiries were met with repeated delays and excuses. Only after escalating the matter to your office was my vehicle booked for repair on 16 February 2026. While my car was at your premises, I requested assistance with an existing chip on the passenger side of the windscreen. To my surprise, I later received an image showing a crack on the driver’s side—a defect I had never observed prior. Evidence from VW McCarthy confirms that on 5 February 2026, the only issue present was the original chip. Since receiving my vehicle back, your team has refused to address the windscreen damage, attributing it to a stone chip. Given the circumstances, it is reasonable to suspect the damage may have occurred during your repair process, particularly during the bonnet reinstall. I have requested photographic evidence of the vehicle’s condition upon arrival at your facility, but this has not been provided, leaving me with serious doubts regarding your assessment. It is unacceptable to suggest I claim this damage on my own insurance when the vehicle was under your care and warranty. I urge you to take responsibility for the damage and provide a resolution, including repair or replacement of the windscreen, in accordance with the warranty terms. I look forward to your prompt response and resolution of this matter. Failure to address this issue satisfactorily may leave me with no choice but to escalate the matter further. Sincerely, Akther Janoo
1 reviews | Active since Jan 2020
Vukani and Respect are the best care takers one could ask for. You can tell that these gents are from respectful families, love how they handled my shower situation the other day,always available to assist.
1 reviews | Active since Jan 2020
Obsession Love spells In Kent, WA, USA Are you seeking a reliable spell caster, psychic reading services near me, or an astrologer Whether you desire to rekindle your relationship with an ex, mend broken connections, attract genuine love, or delve into ***/******* spells, I am Chief Sam, an accomplished psychic, astrologer, and spell caster with over two and a half decades of experience. My services encompass potent and personalized love spells, astrology consultations, spiritual healing, and customized solutions tailored to meet the specific needs of your unique relationship. We delve into various divination methods, particularly those deeply rooted in African traditional healing. Our belief is that our ancestors and spirits impart enlightenment, wisdom, and divine guidance, empowering us to overcome life’s obstacles. Our knowledge has been meticulously passed down through generations, refined and expanded upon with each passing era. We embrace the occult, the paranormal, the spirit realm, and the mystical world. This website offers a diverse range of services to assist you in achieving your goals. • Relationship and Love Advice • Spiritual and Native Healing • Marriage Advice • Divorce Advice • Questions about your future, lost zest for life, or feelings of self-discovery • Questions about bad luck, seeking love, friendship, past *****s returning, or present *****s committing • Seeking success, power, fulfillment, happiness at home or work • Are you seeking protection, security, and peace of mind? • Are you seeking revenge, retribution, or a way to balance the scales? • Are you seeking the opposite *** and enhancing your appeal to them? • Are you seeking to control a person and have them follow your lead? • Are you seeking to disrupt a relationship, cause dissension, or create trouble? • Are you seeking wisdom, intelligence, and common sense? DISCLAIMER. Please note that traditional healing is not a precise science. Results may vary from person to person. Use these services at your own discretion.
1 reviews | Active since Jan 2020
Obsession Love spells In Kent, WA, USA Are you seeking a reliable spell caster, psychic reading services near me, or an astrologer Whether you desire to rekindle your relationship with an ex, mend broken connections, attract genuine love, or delve into ***/******* spells, I am Chief Sam, an accomplished psychic, astrologer, and spell caster with over two and a half decades of experience. My services encompass potent and personalized love spells, astrology consultations, spiritual healing, and customized solutions tailored to meet the specific needs of your unique relationship. We delve into various divination methods, particularly those deeply rooted in African traditional healing. Our belief is that our ancestors and spirits impart enlightenment, wisdom, and divine guidance, empowering us to overcome life’s obstacles. Our knowledge has been meticulously passed down through generations, refined and expanded upon with each passing era. We embrace the occult, the paranormal, the spirit realm, and the mystical world. This website offers a diverse range of services to assist you in achieving your goals. • Relationship and Love Advice • Spiritual and Native Healing • Marriage Advice • Divorce Advice • Questions about your future, lost zest for life, or feelings of self-discovery • Questions about bad luck, seeking love, friendship, past *****s returning, or present *****s committing • Seeking success, power, fulfillment, happiness at home or work • Are you seeking protection, security, and peace of mind? • Are you seeking revenge, retribution, or a way to balance the scales? • Are you seeking the opposite *** and enhancing your appeal to them? • Are you seeking to control a person and have them follow your lead? • Are you seeking to disrupt a relationship, cause dissension, or create trouble? • Are you seeking wisdom, intelligence, and common sense? DISCLAIMER. Please note that traditional healing is not a precise science. Results may vary from person to person. Use these services at your own discretion.
1 reviews | Active since Jan 2020
Outstanding Assistance from Brother Respect I had the pleasure of being assisted by Respect recently, and I couldn’t be more satisfied with their help.He was very friendly professional, patient, kind, and went above and beyond to ensure that my needs were met. He carefully listened to my concerns, explained the process clearly, and followed up to make sure everything was fine Their dedication and expertise truly stood out, making my experience much smoother and stress-free. I highly recommend Respect to anyone looking for an accommodation service, professional guidance Thank you, Respect, for your exceptional help!
1 reviews | Active since Jan 2020
Outstanding Assistance from Brother Respect I had the pleasure of being assisted by Respect recently, and I couldn’t be more satisfied with their help.He was very friendly professional, patient, kind, and went above and beyond to ensure that my needs were met. He carefully listened to my concerns, explained the process clearly, and followed up to make sure everything was fine Their dedication and expertise truly stood out, making my experience much smoother and stress-free. I highly recommend Respect to anyone looking for an accommodation service, professional guidance Thank you, Respect, for your exceptional help!
1 reviews | Active since Jan 2020
Very poor service. Basically chased long time customers out the door . Lazy staff /assessors . Unable to assist . Even on management level .
1 reviews | Active since Jan 2020
Very poor service. Basically chased long time customers out the door . Lazy staff /assessors . Unable to assist . Even on management level .
1 reviews | Active since Jan 2020
I have sent my car for repairs. Had a side smash. Its been 3 weeks and its not done yet. It's Friday and was promised to be called today. Tht did not happen. I called them and was told thy will call me back. Tht did not happen. I called only to find out thy are now closed.
1 reviews | Active since Jan 2020
I have sent my car for repairs. Had a side smash. Its been 3 weeks and its not done yet. It's Friday and was promised to be called today. Tht did not happen. I called them and was told thy will call me back. Tht did not happen. I called only to find out thy are now closed.
1 reviews | Active since Jan 2020
The most exceptional service i have ever received from the receptionist, workshop and service advisor Thando. I don't remember everyone's names personally however we had a little fender bender and had to claim through insurance who authorized Clark & Kent in Sydney Road, Durban to carry out the repairs. Since having the claim authorized, from my first call to Clark and Kent speaking to the receptionist and employees, The staff are friendly, understanding, honest and always keep you informed on the status and progress of your claim, my husband has mistakenly left his cellphone in the car when it was booked in, it took 1 email to Thando advising her off this and she made sure that the cellphone was removed and kept in a safe place and even reminded us of the cellphone that needed to be collected when we were fetching the vehicle, they were even courteous enough to assist with having a staff member fetch my husband from his place of employment and taking him to the workshop so he could fetch his vehicle and also made sure that the vehicle was ready to be picked up on time so we wouldn't experience any inconveniences of not having a vehicle. They made us feel important and valued and cared for with their exceptional service and customer handling. They respond to emails on time, they answer their phones on time and if the relevant persons isn't available to speak to you immediately they actually return your call and constantly follow up with you and check in until the vehicle is ready, I have had to call them a few times however whenever i did i got proper feedback that i needed and they kept to their SLAs. i have never been more impressed with service received or happier. Clark and Kent are definitely a panel beater I would recommend to anyone looking for excellent service, efficiency and professionalism. WELL, DONE TO THE ENTIRE TEAM!!!!!!!!!!!!MY HUSBAND AND I COULDNT BE HAPPIER WITH THE SERVICE RECIEVED ESPECIALLY FROM THANDO!!!!!!!SHE IS DEFINATELY AN ASSET TO THE COMPANY. #HappyMaharajs
1 reviews | Active since Jan 2020
The most exceptional service i have ever received from the receptionist, workshop and service advisor Thando. I don't remember everyone's names personally however we had a little fender bender and had to claim through insurance who authorized Clark & Kent in Sydney Road, Durban to carry out the repairs. Since having the claim authorized, from my first call to Clark and Kent speaking to the receptionist and employees, The staff are friendly, understanding, honest and always keep you informed on the status and progress of your claim, my husband has mistakenly left his cellphone in the car when it was booked in, it took 1 email to Thando advising her off this and she made sure that the cellphone was removed and kept in a safe place and even reminded us of the cellphone that needed to be collected when we were fetching the vehicle, they were even courteous enough to assist with having a staff member fetch my husband from his place of employment and taking him to the workshop so he could fetch his vehicle and also made sure that the vehicle was ready to be picked up on time so we wouldn't experience any inconveniences of not having a vehicle. They made us feel important and valued and cared for with their exceptional service and customer handling. They respond to emails on time, they answer their phones on time and if the relevant persons isn't available to speak to you immediately they actually return your call and constantly follow up with you and check in until the vehicle is ready, I have had to call them a few times however whenever i did i got proper feedback that i needed and they kept to their SLAs. i have never been more impressed with service received or happier. Clark and Kent are definitely a panel beater I would recommend to anyone looking for excellent service, efficiency and professionalism. WELL, DONE TO THE ENTIRE TEAM!!!!!!!!!!!!MY HUSBAND AND I COULDNT BE HAPPIER WITH THE SERVICE RECIEVED ESPECIALLY FROM THANDO!!!!!!!SHE IS DEFINATELY AN ASSET TO THE COMPANY. #HappyMaharajs
1 reviews | Active since Jan 2020
Hi Guys I have a Hyundai i20 that Clark and Kent are trying to rectify for the 10th time and i have been fighting this battle now for 1 year and they refuse to send the vehicle of to someone professional. I cannot trade the vehicle in cause its financed and its going to cost me money settle and i cannot have it repaired cause the damages quoted by SMG came up to +-R61000. Hyundai has attempted to help but have not been much help even those Clark and Kent are a approved Hyundai panel beater. I am now driving a vehicle that looks like it was sprayed on a street corner. Please can someone assist me. Regards Miveshan (083) 790 3548
1 reviews | Active since Jan 2020
Hi Guys I have a Hyundai i20 that Clark and Kent are trying to rectify for the 10th time and i have been fighting this battle now for 1 year and they refuse to send the vehicle of to someone professional. I cannot trade the vehicle in cause its financed and its going to cost me money settle and i cannot have it repaired cause the damages quoted by SMG came up to +-R61000. Hyundai has attempted to help but have not been much help even those Clark and Kent are a approved Hyundai panel beater. I am now driving a vehicle that looks like it was sprayed on a street corner. Please can someone assist me. Regards Miveshan (083) 790 3548
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.