CO
Classique Optical
Unclaimed Business
CO
Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSA
Sean A
1 reviews | Active since Jan 2020
27 Nov 2024, 11:19
Very bad Rude Service at Classique Optical Bedfordview
I am totally disappointed with the Bedfordview branch. The service my wife received was absolutely unacceptable. She took my three year old daughter there for glasses on Tuesday, 19 November 2024. My wife took a prescription we got from a very well known ophthalmologist there to get a pair of glasses for my daughter. She really needs them urgently because her vision is affecting the eyes in a manner that it is causing squint eyes. They told us that they must get authorization from GEMS (our medical aid). They also said they must give a motivation. I cannot understand that, because the ophthalmologist already motivated it. My wife followed up a couple of times and it sounded that they were irritated with her. They keep on telling us that they will get back to us, which they never did even once. I still don't understand what the hold up is and today (Wednesday, 27 November 2024) is already 8 days later. Please DO NOT support them.
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Sean A
1 reviews | Active since Jan 2020
27 Nov 2024, 11:19
Very bad Rude Service at Classique Optical Bedfordview
I am totally disappointed with the Bedfordview branch. The service my wife received was absolutely unacceptable. She took my three year old daughter there for glasses on Tuesday, 19 November 2024. My wife took a prescription we got from a very well known ophthalmologist there to get a pair of glasses for my daughter. She really needs them urgently because her vision is affecting the eyes in a manner that it is causing squint eyes. They told us that they must get authorization from GEMS (our medical aid). They also said they must give a motivation. I cannot understand that, because the ophthalmologist already motivated it. My wife followed up a couple of times and it sounded that they were irritated with her. They keep on telling us that they will get back to us, which they never did even once. I still don't understand what the hold up is and today (Wednesday, 27 November 2024) is already 8 days later. Please DO NOT support them.
0
Replies (0)TB
Tarri B
1 reviews | Active since Jan 2020
24 Aug 2024, 11:05
Incredible eye care at a wonderful store
I recently visited Classique Optical in Bedford, and I must say, the experience was outstanding from start to finish. From the moment I walked in, I felt like I was in good hands. The team at Classique Optical truly goes above and beyond in providing personalized and professional eye care. The eye test was thorough and conducted with great care, ensuring that all my concerns were addressed. The optometrist took the time to explain everything clearly, which made me feel confident in the care I was receiving. Classique Optical Bedford is not just another optical store; it's a place where you're treated with genuine care and attention. I highly recommend them to anyone looking for top-notch eye care services and a great selection of glasses.
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Tarri B
1 reviews | Active since Jan 2020
24 Aug 2024, 11:05
Incredible eye care at a wonderful store
I recently visited Classique Optical in Bedford, and I must say, the experience was outstanding from start to finish. From the moment I walked in, I felt like I was in good hands. The team at Classique Optical truly goes above and beyond in providing personalized and professional eye care. The eye test was thorough and conducted with great care, ensuring that all my concerns were addressed. The optometrist took the time to explain everything clearly, which made me feel confident in the care I was receiving. Classique Optical Bedford is not just another optical store; it's a place where you're treated with genuine care and attention. I highly recommend them to anyone looking for top-notch eye care services and a great selection of glasses.
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Nicolé Du Toit
1 reviews | Active since Jan 2020
26 Mar 2024, 11:50
Not good
The front staff seemed disinterested and unprofessional. During the examination, the optometrist rushed through the process, barely explaining anything and seemed more focused on upselling expensive treatments and products. I left feeling like just another dollar sign rather than a patient in need of care. Avoid this place if you value your eye health and your wallet.
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Nicolé Du Toit
1 reviews | Active since Jan 2020
26 Mar 2024, 11:50
Not good
The front staff seemed disinterested and unprofessional. During the examination, the optometrist rushed through the process, barely explaining anything and seemed more focused on upselling expensive treatments and products. I left feeling like just another dollar sign rather than a patient in need of care. Avoid this place if you value your eye health and your wallet.
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Replies (0)LvdM
Lein v d Merwe
1 reviews | Active since Jan 2020
25 Mar 2024, 12:04
Non compliance
Will not recommend Classique Optical Greenstone, non compliant with South African Labour laws, employees being unfairly treated, and blatant ****** happening and owner is turning a blind eye to this.
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Lein v d Merwe
1 reviews | Active since Jan 2020
25 Mar 2024, 12:04
Non compliance
Will not recommend Classique Optical Greenstone, non compliant with South African Labour laws, employees being unfairly treated, and blatant ****** happening and owner is turning a blind eye to this.
0
Replies (0)LvdM
Lein v d Merwe
1 reviews | Active since Jan 2020
12 Jan 2024, 13:48
Classique Optical Greenstone Mall
Classique Optical Greenstone Mall exceeded my expectations with their unbeatable everyday prices on high-quality, branded frames and sunglasses. The optometrist was not only professional but also took the time to understand my needs. The vast selection of frames showcased top-tier brands, and the staff's guidance made choosing the perfect pair enjoyable. Exceptional value, outstanding service – Classique Optical Greenstone Mall is my go-to for eyewear. Five stars for their commitment to affordability without compromising quality!
Helpful (0)
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Lein v d Merwe
1 reviews | Active since Jan 2020
12 Jan 2024, 13:48
Classique Optical Greenstone Mall
Classique Optical Greenstone Mall exceeded my expectations with their unbeatable everyday prices on high-quality, branded frames and sunglasses. The optometrist was not only professional but also took the time to understand my needs. The vast selection of frames showcased top-tier brands, and the staff's guidance made choosing the perfect pair enjoyable. Exceptional value, outstanding service – Classique Optical Greenstone Mall is my go-to for eyewear. Five stars for their commitment to affordability without compromising quality!
0
Replies (0)RW
Ronald W
1 reviews | Active since Jan 2020
23 Oct 2023, 07:51
post-sale support
This is for post-sale customer service specifically at the Bedford Centre branch in Johannesburg. Took my month old glasses ack for help because it slips off. They were disinterested, unhelpful and rude. I went to Execuspecs afterwards who were quite helpful despite the fact that I did not buy the specs from them.
Helpful (0)
|Replies (0)RW
Ronald W
1 reviews | Active since Jan 2020
23 Oct 2023, 07:51
post-sale support
This is for post-sale customer service specifically at the Bedford Centre branch in Johannesburg. Took my month old glasses ack for help because it slips off. They were disinterested, unhelpful and rude. I went to Execuspecs afterwards who were quite helpful despite the fact that I did not buy the specs from them.
0
Replies (0)YS