

Cleo's Kitchen
TrustIndex
0
Ranking
#14
in Restaurants & Food
Avg Reply
94h 54m
NPS Score
100
Recommended: Very Likely
May '25 - Apr '26
Cleo's Kitchen has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Cleo's Kitchen across 25 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
What an awesome experience! Your food quality is excellent as well as your service! What a breath of fresh air to deal with your Company.
1 reviews | Active since Jan 2020
What an awesome experience! Your food quality is excellent as well as your service! What a breath of fresh air to deal with your Company.
1 reviews | Active since Jan 2020
I found a pretzel on my kota and was told what’s wrong with a pretzel 🥨 it’s just a cookie. Not sure how to feel about my food having foreign stuff. The owner then rep**** to tell me I must go ahead and post on Hellos Peter and give them a google review.
1 reviews | Active since Jan 2020
I found a pretzel on my kota and was told what’s wrong with a pretzel 🥨 it’s just a cookie. Not sure how to feel about my food having foreign stuff. The owner then rep**** to tell me I must go ahead and post on Hellos Peter and give them a google review.
1 reviews | Active since Jan 2020
I decided to order easy meals as I am busy at work, and even though I love to cook, time is an issue. I wish I had looked deeper into the reviews and seen all the more recent reviews of which many are not good. I bought a 12 selection of 1kg meals. What a mistake! Mac and cheese - bland with soggy pasta, watery after being prepared. Odd taste. Had to make another meal for the kids. Spaghetti Bolognese - spagetti undercooked, generous amount of meat sauce, again bland and watery. Had to make another meal. Beef Lasagne - Bland, with pitiful amount of mince and sauce. Chicken Korma - Disgusting! Rice almost raw, lots of water. The korma spices were raw and the chicken tasted off. Had to make another meal as the korma was inedible. Didn't even give it to my dogs! And yes, followed the cooking instructions exactly. I now have a bunch of meals in the freezer, that I think will be gross. So that it is not wasted I am wondering if I should invite the Cleo's team over for dinner to experience their own terrible food. What a waste of money!
1 reviews | Active since Jan 2020
I decided to order easy meals as I am busy at work, and even though I love to cook, time is an issue. I wish I had looked deeper into the reviews and seen all the more recent reviews of which many are not good. I bought a 12 selection of 1kg meals. What a mistake! Mac and cheese - bland with soggy pasta, watery after being prepared. Odd taste. Had to make another meal for the kids. Spaghetti Bolognese - spagetti undercooked, generous amount of meat sauce, again bland and watery. Had to make another meal. Beef Lasagne - Bland, with pitiful amount of mince and sauce. Chicken Korma - Disgusting! Rice almost raw, lots of water. The korma spices were raw and the chicken tasted off. Had to make another meal as the korma was inedible. Didn't even give it to my dogs! And yes, followed the cooking instructions exactly. I now have a bunch of meals in the freezer, that I think will be gross. So that it is not wasted I am wondering if I should invite the Cleo's team over for dinner to experience their own terrible food. What a waste of money!
1 reviews | Active since Jan 2020
The food is actually pretty good. The competence required to fullfill an order accurately, or correct it in a timely fashion however is lacking, along with decent communications regarding delivery timelines. If it doesn't matter when it arrives, and you don't mind some suprises, go for it. Otherwise shop elsewhere
1 reviews | Active since Jan 2020
The food is actually pretty good. The competence required to fullfill an order accurately, or correct it in a timely fashion however is lacking, along with decent communications regarding delivery timelines. If it doesn't matter when it arrives, and you don't mind some suprises, go for it. Otherwise shop elsewhere
1 reviews | Active since Jan 2020
Ordered for the 2nd time this month.. 1st time delivery was super slow. Thought I might have given them a unfair shake.. reordered.. even worse.. delivery took 5 days again! Got a message it will be before 5pm.. nope! Packed in a box and all of the stuff in there was not frizen anymore.. in fact it was barely colder then room temperature. Do yourself a favor.. order elsewhere. The nr supplies on the delivery confirmation is never answered!
1 reviews | Active since Jan 2020
Ordered for the 2nd time this month.. 1st time delivery was super slow. Thought I might have given them a unfair shake.. reordered.. even worse.. delivery took 5 days again! Got a message it will be before 5pm.. nope! Packed in a box and all of the stuff in there was not frizen anymore.. in fact it was barely colder then room temperature. Do yourself a favor.. order elsewhere. The nr supplies on the delivery confirmation is never answered!
1 reviews | Active since Jan 2020
The prices are good, and the food is not unpleasant. Make sure you aren't relying on the delivery timeframe, because that's not as advertised. But my biggest complaint comes from the fact that they will happily swap what you ordered for what they have in stock. They'll give you a call to find out what you'd like from what they havem instead of what you chose and PAID for. And then, if you say no thank you, I'd rather wait for the stock I ordered, they will delay your delivery, and STILLL REPLACE YOUR MEALS AS THEY SEE FIT, AND FOR CHEAPER OPTIONS.
1 reviews | Active since Jan 2020
The prices are good, and the food is not unpleasant. Make sure you aren't relying on the delivery timeframe, because that's not as advertised. But my biggest complaint comes from the fact that they will happily swap what you ordered for what they have in stock. They'll give you a call to find out what you'd like from what they havem instead of what you chose and PAID for. And then, if you say no thank you, I'd rather wait for the stock I ordered, they will delay your delivery, and STILLL REPLACE YOUR MEALS AS THEY SEE FIT, AND FOR CHEAPER OPTIONS.
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