click n plant
Claimed Business
AI Review Summary
Based on recent customer reviews, Click n Plant receives overwhelmingly negative feedback centred on non-delivery of paid orders and a near-total absence of communication. Customers report waiting weeks to months without receiving plants, while phone calls, emails, and WhatsApp messages go unanswered. Repeated promises from owner Nick to dispatch orders or issue refunds are rarely fulfilled. Multiple reviewers describe the business as fraudulent, noting suspicious positive reviews, a drop-shipping model with no actual stock, and a physical address that does not resemble a nursery. Only one reviewer reported a satisfactory experience.
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|35 Reviews
May '25 - Apr '26
5(29%)
4(0%)
3(0%)
2(6.5%)
1(64.5%)
5(29%)
4(0%)
3(0%)
2(6.5%)
1(64.5%)
Frequently Asked Questions About click n plant
Based on recent customer reviews, Click n Plant receives overwhelmingly negative feedback centred on non-delivery of paid orders and a near-total absence of communication. Customers report waiting weeks to months without receiving plants, while phone calls, emails, and WhatsApp messages go unanswered. Repeated promises from owner Nick to dispatch orders or issue refunds are rarely fulfilled. Multiple reviewers describe the business as fraudulent, noting suspicious positive reviews, a drop-shipping model with no actual stock, and a physical address that does not resemble a nursery. Only one reviewer reported a satisfactory experience.
click n plant has a TrustIndex of 0 out of 10 on Hellopeter, based on 35 reviews in the last 12 months. Hellopeter has tracked click n plant across 53 total reviews. How is the TrustIndex calculated? →
Recent reviews (35)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNG
JK
Jenna K
1 reviews | Active since Jan 2020
18 Mar 2026, 05:11
Paid in full, no delivery or follow-up
I placed an order for 5 olive trees with ClicknPlant and made full payment on 10 March 2026 (over R7,500). The person I was dealing with (Nick) was very helpful and responsive up until payment. After sending proof of payment, I did not receive confirmation and had to follow up multiple times via email and WhatsApp. I later received a brief WhatsApp confirming payment was received and that delivery would take place the following week. While I understand that delivery can take some time, I have not received a confirmed delivery date or any further communication since then. Both my husband and I have followed up again via both email and WhatsApp, but have not received a response, and no goods have been delivered. I have now requested a refund and would appreciate a response so this can be resolved directly. Given the value of the order, the lack of communication is concerning.
Helpful (0)
|Replies (0)JK
Jenna K
1 reviews | Active since Jan 2020
18 Mar 2026, 05:11
Paid in full, no delivery or follow-up
I placed an order for 5 olive trees with ClicknPlant and made full payment on 10 March 2026 (over R7,500). The person I was dealing with (Nick) was very helpful and responsive up until payment. After sending proof of payment, I did not receive confirmation and had to follow up multiple times via email and WhatsApp. I later received a brief WhatsApp confirming payment was received and that delivery would take place the following week. While I understand that delivery can take some time, I have not received a confirmed delivery date or any further communication since then. Both my husband and I have followed up again via both email and WhatsApp, but have not received a response, and no goods have been delivered. I have now requested a refund and would appreciate a response so this can be resolved directly. Given the value of the order, the lack of communication is concerning.
0
Replies (0)SM
Stephan M
1 reviews | Active since Jan 2020
17 Jan 2026, 06:34
Total ****
I do not believe that this business anything but a ****. They are quick to issue an invoice when ordering, but there is absolutely no communication afterwards. I am also 100% convinced that all positive reviews are ****. Luckily I chose to pay upon collection, so I did not lose any money. Do NOT pay anything, you will lose it.
Helpful (0)
|Replies (0)SM
Stephan M
1 reviews | Active since Jan 2020
17 Jan 2026, 06:34
Total ****
I do not believe that this business anything but a ****. They are quick to issue an invoice when ordering, but there is absolutely no communication afterwards. I am also 100% convinced that all positive reviews are ****. Luckily I chose to pay upon collection, so I did not lose any money. Do NOT pay anything, you will lose it.
0
Replies (0)CB
Collette B
1 reviews | Active since Jan 2020
6 Jan 2026, 09:48
Terrible **** - Stay Away
Terrible ****!!!! Paid no flowers, no response, nothing, now the website has changed to ClicknPlantGP - dont buy from them they will ***** your money and run....use Google Earth to see the address it is a fallen down house - not a nursery!!!! my recent order of plants placed on October 17, 2025, which has not yet been delivered. The order number is Order #733063 It has been over two months since I placed this order, and despite my previous inquiries regarding the status, I have yet to receive any updates or the items themselves. Given the extended delay and lack of communication, I believe it is appropriate to request a full refund.
Helpful (0)
|Replies (0)CB
Collette B
1 reviews | Active since Jan 2020
6 Jan 2026, 09:48
Terrible **** - Stay Away
Terrible ****!!!! Paid no flowers, no response, nothing, now the website has changed to ClicknPlantGP - dont buy from them they will ***** your money and run....use Google Earth to see the address it is a fallen down house - not a nursery!!!! my recent order of plants placed on October 17, 2025, which has not yet been delivered. The order number is Order #733063 It has been over two months since I placed this order, and despite my previous inquiries regarding the status, I have yet to receive any updates or the items themselves. Given the extended delay and lack of communication, I believe it is appropriate to request a full refund.
0
Replies (0)YE
Yvette E
1 reviews | Active since Jan 2020
23 Dec 2025, 08:31
ClicknPlant Online Nursery ****mer
Wish I had seen these comments prior to placing and paying for plants. No answer to phone calls. No response via WhatsApp. What a ****. Website looks fabulous and most convincing. What an utter disappointment. Does anyone have a physical address for the business or Nick Stephenson?
Helpful (0)
|Replies (0)YE
Yvette E
1 reviews | Active since Jan 2020
23 Dec 2025, 08:31
ClicknPlant Online Nursery ****mer
Wish I had seen these comments prior to placing and paying for plants. No answer to phone calls. No response via WhatsApp. What a ****. Website looks fabulous and most convincing. What an utter disappointment. Does anyone have a physical address for the business or Nick Stephenson?
0
Replies (0)WT
WENDY-ANNE TOOLEY
1 reviews | Active since Jan 2020
13 Dec 2025, 07:43
****
RUN!!!!!!!!!!!! placed an oline order on the 19th Aug, to date 13/12/2025 haven't received the order. Lost over R1000! When you try and contact them, they don't get back to you. Had one email saying my order will be delivered. Since then....nothing. Don't trust them! Absolute ****!
Helpful (0)
|Replies (0)WT
WENDY-ANNE TOOLEY
1 reviews | Active since Jan 2020
13 Dec 2025, 07:43
****
RUN!!!!!!!!!!!! placed an oline order on the 19th Aug, to date 13/12/2025 haven't received the order. Lost over R1000! When you try and contact them, they don't get back to you. Had one email saying my order will be delivered. Since then....nothing. Don't trust them! Absolute ****!
0
Replies (0)CS
Cornel S
1 reviews | Active since Jan 2020
25 Nov 2025, 06:52
**** Reviews, No Stock, Long Delays
This business is a ****. The owner creates **** accounts to post positive reviews on Hello Peter. If you look closely, most of the “positive” reviews come from accounts with only one review, which is highly suspicious. No genuine customer creates a Hello Peter account solely to praise this business. The owner uses drop-shipping and does not keep any of the advertised plants in stock. The photos on the website are taken from wholesalers’ websites or were taken during visits to their farms. He waits until he receives a large enough batch of orders before placing his order with suppliers, which means deliveries can take anywhere from several weeks to several months. The owner has removed all reviews from his Facebook page, and nobody is allowed to comment on any of his posts. There is no transparency — only filtered reviews on Hello Peter. BEWARE.
Helpful (0)
|Replies (0)CS
Cornel S
1 reviews | Active since Jan 2020
25 Nov 2025, 06:52
**** Reviews, No Stock, Long Delays
This business is a ****. The owner creates **** accounts to post positive reviews on Hello Peter. If you look closely, most of the “positive” reviews come from accounts with only one review, which is highly suspicious. No genuine customer creates a Hello Peter account solely to praise this business. The owner uses drop-shipping and does not keep any of the advertised plants in stock. The photos on the website are taken from wholesalers’ websites or were taken during visits to their farms. He waits until he receives a large enough batch of orders before placing his order with suppliers, which means deliveries can take anywhere from several weeks to several months. The owner has removed all reviews from his Facebook page, and nobody is allowed to comment on any of his posts. There is no transparency — only filtered reviews on Hello Peter. BEWARE.
0
Replies (0)MW
Marlien W
1 reviews | Active since Jan 2020
17 Nov 2025, 13:40
Click n Plant - Poor Service
Click n Plant - very unsatisfactory communication over the last 3 months. Promised to deliver by end October and no response to phone calls, whats apps nor emails. Nick has a lot of explaining to do
Helpful (0)
|Replies (0)MW
Marlien W
1 reviews | Active since Jan 2020
17 Nov 2025, 13:40
Click n Plant - Poor Service
Click n Plant - very unsatisfactory communication over the last 3 months. Promised to deliver by end October and no response to phone calls, whats apps nor emails. Nick has a lot of explaining to do
0
Replies (0)