Click Pioneers – Breach of Contract, No Delivery, No Refund

Purple Surgical paid Click Pioneers R72,047.50 in full for an exhibition stand at SASES. What we received was nothing short of a disaster and an embarrassment to our brand. Undelivered & Poorly Executed Elements: No raised floor or purple LED lighting (as contracted) No electrical installations — we had to hire our own electrician at our own cost No electrical C.O.C. provided Wrong and incomplete furniture was supp**** Showcase collapsed — taped together overnight, then left on the floor for us to deal with. We had to rent a cabinet at the last minute for an additional R12,023.25 No brochure stand included Shelves were too short, unstable, and unsafe for displays Wrong plants provided The result? The most embarrassing stand we have ever presented. Competitors mocked us openly, and delegates commented on the poor quality. This caused serious reputational damage to our company. Service Quality: The on-site representative was rude and unprofessional Multiple calls to management went unanswered To date, Click Pioneers has refused to refund us or reimburse the additional costs. They continue to ignore all follow-ups Do not risk your company’s reputation with this supplier. Click Pioneers is unprofessional, unreliable, and dishonest. They take payment upfront, fail to deliver, and refuse accountability.