CLICKS CRESTA CASHIERS DOUBLE BILLING CUSTOMERS AND MOST LIKELY *****ING PRODUCT

On 2 occasion my wife and I were DOUBLE BILLED for items; if we didnt query they would have got away with what I believe is a **** not by management but BY some of the cashiers and maybe working in tandem with a stock controller.The modus operandi is they double bill a product hoping the customer doesnt pick up the error in the moment, the customer has been double billed so clicks is not the loser but the customer is.The cahier still balances at the close of business but it means they now have an additional product on shelf ; which the cashier later pockets and maybe sells on the black market for a third of the price or whatever, there maybe more than 1 culprit involved ; also the product is usuallly something small of middle value but in this case the cashier was greedy; usually it maybe an item of average value which the customer doesnt notice as an overcharge; but in my wife's case it was a tube of face cream to the value of R350 to R400..When she queried that a bill which should have totalled about R890 came to about R1200 or thereabouts; they apologised profusely and gave her a refund in cash.The reason I'm raising this because it happened to me also at Clicks Cresta; in my case the value was far less; around R50 but the fact of the matter is there seems to be a trend.The customer is basically paying for a product that the staff are *****ing. The service generally is good but due to the above and management maybe being unaware and lax - 1 star is appropriate