CK
CMH Kempster Ford Pretoria North
Unclaimed Business
CK
CMH Kempster Ford Pretoria North
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Koketso G
1 reviews | Active since Jan 2020
11 Apr 2022, 13:44
World Class Service
I would like to thank the guys from CMH Kempster Ford Pretoria North, In particular Tebogo Makitla and Charmaine Khunoana. You guys have exceeded my expectations. I was impressed by the level of your customer service, world class. Buying a car from you guys felt so easy. I'll definitely recommend you .
Helpful (0)
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Koketso G
1 reviews | Active since Jan 2020
11 Apr 2022, 13:44
World Class Service
I would like to thank the guys from CMH Kempster Ford Pretoria North, In particular Tebogo Makitla and Charmaine Khunoana. You guys have exceeded my expectations. I was impressed by the level of your customer service, world class. Buying a car from you guys felt so easy. I'll definitely recommend you .
0
Replies (0)CB
Chamoney B
1 reviews | Active since Jan 2020
8 Dec 2020, 15:20
Excellent Service
Excellent customer service and friendly staff
Helpful (0)
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Chamoney B
1 reviews | Active since Jan 2020
8 Dec 2020, 15:20
Excellent Service
Excellent customer service and friendly staff
0
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Pitsi M
1 reviews | Active since Jan 2020
31 Jan 2019, 09:20
Radio malfunctioning not attended by Ford
I bought the new Ford Ranger on 20/04/2016 brand new. It came with factory fitted aircon and radio. Somewhere during August the Aircon started to malfunction; it was fixed at no cost on 12 September 2018. On Tuesday 29 January 2019 the radio also malfunctioned; I booked it in but was told that i need to pay upfront R914 for testing and then i will be billed for the repairs. I find this strange and let alone unfair both the AirCon and the Radio are factory fitted and are not part of the exclusion on the warranty; which expires after 4 years i.e. 19/04/2020 or after 120 000km whichever comes first. The odometer on the car is on 92319; which means I am still within the warranty. Now why must I be paying for this service to fix the Radio. Both the Radio and AirCon are part of Audio system on the book provided. I spoke to Kagiso from Ford Call Centre and ms malaza from Ford Dealership in Gezina
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Pitsi M
1 reviews | Active since Jan 2020
31 Jan 2019, 09:20
Radio malfunctioning not attended by Ford
I bought the new Ford Ranger on 20/04/2016 brand new. It came with factory fitted aircon and radio. Somewhere during August the Aircon started to malfunction; it was fixed at no cost on 12 September 2018. On Tuesday 29 January 2019 the radio also malfunctioned; I booked it in but was told that i need to pay upfront R914 for testing and then i will be billed for the repairs. I find this strange and let alone unfair both the AirCon and the Radio are factory fitted and are not part of the exclusion on the warranty; which expires after 4 years i.e. 19/04/2020 or after 120 000km whichever comes first. The odometer on the car is on 92319; which means I am still within the warranty. Now why must I be paying for this service to fix the Radio. Both the Radio and AirCon are part of Audio system on the book provided. I spoke to Kagiso from Ford Call Centre and ms malaza from Ford Dealership in Gezina
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Jan 2019, 09:58
Angry over Ford service
I am very disgusted and angered by Ford. My car has been with them for almost 2 weeks now and they tell me it's still being repaired. Last week I called and was told that the cylinder heads were with engineering and today I am being told the same story. I am now convinced that Ford is not a brand to be reckoned with. I am always receiving bad service at Ford Pretoria north, but now they have broken the camels back. I want my vehicle by monday. The other day my husband did a surprise visit and when he got there, no one was working on our vehicle. I am done with Ford. I would rather be associated with a brand that knows how clients are to be treated.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
11 Jan 2019, 09:58
Angry over Ford service
I am very disgusted and angered by Ford. My car has been with them for almost 2 weeks now and they tell me it's still being repaired. Last week I called and was told that the cylinder heads were with engineering and today I am being told the same story. I am now convinced that Ford is not a brand to be reckoned with. I am always receiving bad service at Ford Pretoria north, but now they have broken the camels back. I want my vehicle by monday. The other day my husband did a surprise visit and when he got there, no one was working on our vehicle. I am done with Ford. I would rather be associated with a brand that knows how clients are to be treated.
0
Replies (0)