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Concorde Cars
Claimed Business
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AI Review Summary
Based on recent customer reviews, Concorde Cars in Plumstead delivers an outstanding customer experience defined by warmth, honesty and professionalism. Angela is consistently praised for making the car buying process seamless, stress-free and welcoming, while Gavin, Naz and the wider team earn recognition for their transparency and attention to detail. Customers highlight the family-like atmosphere and a level of after-sales support that exceeds expectations, including prompt roadside assistance with battery replacements. The dealership is frequently described as rare in its calibre of service.
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
5|10 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Concorde Cars
Based on recent customer reviews, Concorde Cars in Plumstead delivers an outstanding customer experience defined by warmth, honesty and professionalism. Angela is consistently praised for making the car buying process seamless, stress-free and welcoming, while Gavin, Naz and the wider team earn recognition for their transparency and attention to detail. Customers highlight the family-like atmosphere and a level of after-sales support that exceeds expectations, including prompt roadside assistance with battery replacements. The dealership is frequently described as rare in its calibre of service.
Concorde Cars has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Concorde Cars across 45 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBG
Bryan G
1 reviews | Active since Jan 2020
23 Jan 2026, 14:40
Great After-sales Service.
This is to add to my previous positive review. This morning my car bought from Concorde in November wouldn't start. I contacted Concorde and Riaan arrived with jumper leads. The battery had no life, so he took it away and returned with a new battery, which he installed. By lunchtime I was on the road again. I don't know how many used car companies provide that level of service, but my expectations were exceeded.
Helpful (0)
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Bryan G
1 reviews | Active since Jan 2020
23 Jan 2026, 14:40
Great After-sales Service.
This is to add to my previous positive review. This morning my car bought from Concorde in November wouldn't start. I contacted Concorde and Riaan arrived with jumper leads. The battery had no life, so he took it away and returned with a new battery, which he installed. By lunchtime I was on the road again. I don't know how many used car companies provide that level of service, but my expectations were exceeded.
0
Replies (0)VP
Vandon P
1 reviews | Active since Jan 2020
8 Jan 2026, 19:39
Seamless Purchase Process
A massive thank you to the entire Concorde Cars team for the professional, knowledgeable and efficient service when purchasing our Rav 4. From viewing on Saturday and submitting our forms on Monday, we drove away with our new car on Thursday. Angela took the time to answer and explain all questions asked and updated us with all the relevant information in a timely manner. We appreciate it and will highly recommend your services to others. Thank you, Vandon and Amber
Helpful (0)
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Vandon P
1 reviews | Active since Jan 2020
8 Jan 2026, 19:39
Seamless Purchase Process
A massive thank you to the entire Concorde Cars team for the professional, knowledgeable and efficient service when purchasing our Rav 4. From viewing on Saturday and submitting our forms on Monday, we drove away with our new car on Thursday. Angela took the time to answer and explain all questions asked and updated us with all the relevant information in a timely manner. We appreciate it and will highly recommend your services to others. Thank you, Vandon and Amber
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Replies (0)RG
Roger G
1 reviews | Active since Jan 2020
31 Dec 2025, 15:22
Highly Recommended
We cannot recommend Concorde Cars highly enough. We've had interactions with many car dealers over several decades, but the personal commitment to ensuring everything is as you want it stands out. There was no heavy duty selling involved and the entire buying experience was exceptional. Angie and Naz were open and honest about everything and as helpful as anyone could possibly be. Lovely people and a pleasure to have met.
Helpful (0)
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Roger G
1 reviews | Active since Jan 2020
31 Dec 2025, 15:22
Highly Recommended
We cannot recommend Concorde Cars highly enough. We've had interactions with many car dealers over several decades, but the personal commitment to ensuring everything is as you want it stands out. There was no heavy duty selling involved and the entire buying experience was exceptional. Angie and Naz were open and honest about everything and as helpful as anyone could possibly be. Lovely people and a pleasure to have met.
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Replies (0)BG
Bryan G
1 reviews | Active since Jan 2020
25 Nov 2025, 08:49
Professional and Friendly
Angie and Gavin are mother and son, who treat their buyers like part of the family. I haven’t yet experienced their after-sales service, but they handle everything from organising the next service to arranging a battery or tyres when required. Highly recommended.
Helpful (0)
|Replies (0)BG
Bryan G
1 reviews | Active since Jan 2020
25 Nov 2025, 08:49
Professional and Friendly
Angie and Gavin are mother and son, who treat their buyers like part of the family. I haven’t yet experienced their after-sales service, but they handle everything from organising the next service to arranging a battery or tyres when required. Highly recommended.
0
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Marquand D
1 reviews | Active since Jan 2020
25 Sept 2025, 23:29
Service in good *****
Sales people are excellent and staff friendly and helpful My first time buying vehicle at a dealership and it went smoothly thanks to Angela, Gavin and staff members there and they honest don't still hang a round the bush Thank you
Helpful (0)
|Replies (0)MD
Marquand D
1 reviews | Active since Jan 2020
25 Sept 2025, 23:29
Service in good *****
Sales people are excellent and staff friendly and helpful My first time buying vehicle at a dealership and it went smoothly thanks to Angela, Gavin and staff members there and they honest don't still hang a round the bush Thank you
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Replies (0)SH
Skye H
1 reviews | Active since Jan 2020
20 Aug 2025, 12:20
The best dealership!
Just bought a car from Angela at Concorde Cars in Plumstead and wow, she made it so simple and easy. The car is lovely, Angela was so kind and explained everything I needed to know. Excellent dealership!
Helpful (0)
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