VD
Vandon P
Active since Aug 2014
13
Reviews
0
Industries
Reviews
13 reviews3 months ago
Udashnee Pillay was excellent
Udashnee Pillay was excellent. Definitely flying the King Price customer service banner high with another query resolved efficiently and most importantly, correctly.
56 replies
3 months ago
Seamless Purchase Process
A massive thank you to the entire Concorde Cars team for the professional, knowledgeable and efficient service when purchasing our Rav 4. From viewing on Saturday and submitting our forms on Monday, we drove away with our new car on Thursday. Angela took the time to answer and explain all questions asked and updated us with all the relevant information in a timely manner. We appreciate it and will highly recommend your services to others. Thank you, Vandon and Amber
0 replies
3 months ago
Keanu provided an efficient and informed service
Keanu provided an efficient and informed service. He made sure to explain things to me in detail when I was unsure. Very happy
56 replies
47 months ago
When I signed up with King Price the vehicle wasn't on my name yet
When I signed up with King Price the vehicle wasn't on my name yet. I know it's my duty to always inform KP of any changes to the vehicle so when I put it on my name and received a new registration number, I emailed to ask how I can update this. Wayne Cooper called me back within minutes and updated my details so efficiently! Once again, I'm blown away by the fantastic service!
135 replies
67 months ago
Overdraft fees on settled account
I generally don't have any complaints about Absa but you've charged me overdraft fees for a settled account. My account is in a positive balance yet I was still charged my "deduction" fee as if it was in the negative. I've received no help from call centres and even when contacting a branch I still can't resolve this matter. Please contact me ASAP to have this matter resolved as I work 9am to 9pm and am not able to go to a branch.
106 replies
94 months ago
Stratum Benefits Incompetence
I'm extremely irritated with Stratum Benefits at the moments. I've been a member for a few years and never missed a payment yet I've sent THREE emails requesting to have my membership cancelled and it seems everyone forgot how to do their jobs. Could someone please cancel this membership for me? This has really left a bitter taste in my mouth and I really doubt I'll be using your services in the future again ...
105 replies
95 months ago
Airtime taken daily
Vodacom keeps taking my airtime. They take like R5 per day. When I contact they claim it's a subscription (although they can't tell me what I've subscribed to). I've had this cancelled earlier this year and now it's happening again. Whenever I have a lot of airtime then this starts. Not impressed and my call rates are exceptionally high. With my contract coming to an end this month and after years of being with Vodacom it might be time to explore other network options. Disappointed Customer, Vandon
106 replies
104 months ago
Incorrectly Billed for 7 Months - No Refund!
Your rating of 1 star is already more than Vodacom deserves for how this issue has been handled. I'm STILL waiting for Simon (manager in Johannesburg) to send me a reference number after calling on Monday. I've spent nearly an hour on the phone trying to get this resolved and I'm being passed from agent to agent. I'll have to explain the situation yet AGAIN!! I upgraded last year and received a free Tablet with FREE 250mb per month for 24 months. This was charged for 7 Months from November 2016 to May 2017 and totals an amount of R210 which has not been discounted due to an error on VODACOMS side yet I'm the one out of pocket. Due to ALL this hassle and being messed around I'm also seeking compensation for this issue. What more must be done to get this resolved. Your company has admitted to the error so please make sure this gets corrected ASAP! When I need to pay you every month I DON'T give you the run around! If you're planning on just passing the buck like everyone else I've spoken to regarding this then please do not call me, get a colleague who can solve problems to assist me. PS. Simon might need to go for additional training in order for him to gain an understanding of what a REAL MANAGER should be doing, empty promises is NOT part of the job requirements! Annoyed Customer, Vandon du Preez
183 replies
108 months ago
Mugg and BEAN left us LEAN!
<p>On Sunday afternoon my girlfriend and I decided to go to Mugg and Bean for a nice hearty meal and even better dessert. We got there all excited because we haven't had the time to go there for a while and to our dismay we've had the worst experience ever. While waiting to be seated the manager (wearing a black top) looked at us without acknowledging us and as he was about to greet us, a seated customer called for his attention and he immediately turned around and went to the customer leaving us in the lurch. He then speaks to her and walks away (while we're still waiting) and then turns around again to speak to her again. At the this point we were already a bit agitated. Eventually he comes over to us and tells a waitress to seat us in a very bad tone. The waitress eventually found a clean table for us (which needed to be wiped but no dishes on it) and seated us there. After 10 minutes no one came to take our order yet 2 other groups of people that were seated after us were already having their drinks and placing food orders. After 15 minutes of being completely ignored we decided to leave only to find the manager standing around laughing with a staff member. Once we approached him and explained how unhappy we were his response was, "Sorry sir, do you want me to serve you?" Obviously our answer was NOOO because he didn't even want to seat us in the first place! </p> <p>Please take the appropriate action against this manager for the poor service we've received and for the customers that Mugg and Bean lost, we will be letting friends and family know about the terrible service. </p> <p>PS. He still needs a lot of training before he can manage a store by himself and uphold your brand!</p> <p>Thanks for ruining our date Mr Manager! </p> <p>Extremely disappointed ex customer,</p> <p>Vandon </p>
0 replies
114 months ago
Poor Service costing me over R300 airtime
<p>While I still had data Vodacom has been sending me promotion sms messages to get a 1gb for R69 which because my data was was less than 349MB which isn't close to running out. They've conveniently forgot to send me an sms once my data bundle had actually depleted (which they always do) and politely charged me over R300 in airtime because I was browsing without a data bundle. Was this because I had over R400 worth of airtime so they tricked me into getting it back. </p> <p>Could a competent team member please explain this to me with a reasonable resolution as well.</p>
112 replies
Review Distribution
5 Star
4 (30.76923076923077%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (15.384615384615385%)
1 Star
7 (53.84615384615385%)