Welcome by car NOT on foot

We made a group booking at Constantia Glen which was confirmed. We then made our way with the Hop-on-Hop bus tour and got off at Constantia Glen just to be told that we cannot enter on foot. At first we thought the security guard had a witty sense of humour but he was actually being serious.<br> <br> After phoning the restaurant confirming our booking, we were advised that we cannot enter the estate on foot. Nowhere on their website or the booking was this stipulated. What makes this even more bizarre is that you are allowed to leave the estate/restaurant on foot but you may not enter on foot.<br> <br> We tried to speak to the manager who only phoned us back more than an hour later (apparently busy). We had overseas visitors with us and had to have this embarrassing experience. <br> <br> The restaurant should have at least offered to fetch us then by car to drive the less than 1km to the restaurant. Also no response to our email complaint.<br> <br> I rate your service ZERO and am advising all my friends and colleagues in the events/PR/tourism field not not ever support your restaurant.