

Constantia Metering
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I moved into a new property where Consistent Metering is the electricity and water service provider. When I opened the account with them they advised that the account with the previous tenant will be shut down on the 28th and that I must call on the 1st of March for them to reconnect for me. I moved in on the 1st to find that the electricity on, I then called the reconnection number provided by their employee, Helen, the number was not working, it was off. A couple of days after moving in, we received an electricity bill effective from the 28th of February. I have been emailing back and forth with this Helen person who claims that she was the old tenant move out on the 27th and that we moved in on the 28th. They even scratched the account opening form date of the 1st of March and they themselves wrote the 28th of February to force me to agree that I moved in on the 28th of February, as if I was not there when I moved in. I will advise people to ensure that you do not open a new account with an electricity supplier until you move in physically. You might as well stay without electricity for a couple of hours while they open your account as a new occupier instead of being smeared with older bills you have no business with. She finally told me that she has referred the matter to her boss, Leoni, of which I am yet to hear from her.
1 reviews | Active since Jan 2020
I moved into a new property where Consistent Metering is the electricity and water service provider. When I opened the account with them they advised that the account with the previous tenant will be shut down on the 28th and that I must call on the 1st of March for them to reconnect for me. I moved in on the 1st to find that the electricity on, I then called the reconnection number provided by their employee, Helen, the number was not working, it was off. A couple of days after moving in, we received an electricity bill effective from the 28th of February. I have been emailing back and forth with this Helen person who claims that she was the old tenant move out on the 27th and that we moved in on the 28th. They even scratched the account opening form date of the 1st of March and they themselves wrote the 28th of February to force me to agree that I moved in on the 28th of February, as if I was not there when I moved in. I will advise people to ensure that you do not open a new account with an electricity supplier until you move in physically. You might as well stay without electricity for a couple of hours while they open your account as a new occupier instead of being smeared with older bills you have no business with. She finally told me that she has referred the matter to her boss, Leoni, of which I am yet to hear from her.
1 reviews | Active since Jan 2020
I have a problem with a meterbox which is not passing the power voltage, this thing is happening for the 4th time now, I called in the morning requesting for a new meter box and well explained that I'm at work I left the key with the security at the gate. I heard that the guy came knocked and left. I did specified that I'm at work. I called 012 at 15;25, they're already closed.
1 reviews | Active since Jan 2020
I have a problem with a meterbox which is not passing the power voltage, this thing is happening for the 4th time now, I called in the morning requesting for a new meter box and well explained that I'm at work I left the key with the security at the gate. I heard that the guy came knocked and left. I did specified that I'm at work. I called 012 at 15;25, they're already closed.
1 reviews | Active since Jan 2020
I am not happy with the service I am receiving. The company is quick to send demand letters, but there was no proper follow-up before doing so. They claim that the invoice was sent via SMS. I do not regularly check SMS messages, and I did not receive that SMS at all. Previously, all invoices and statements were sent to me via email. The last statement I received was dated 10 October. This time, they decided to send the invoice via SMS without notifying me of any change in communication method. I am not sure why this decision was made or who it was convenient for, but it was not my fault. This shows negligence on the company’s side. Furthermore, the amounts on the invoices do not align. The full-month invoice is R900, yet the half-month invoice is R650. This does not make sense and has not been explained. Overall, there was no proper communication or follow-up, but they were quick to issue a demand letter. This level of service is unacceptable.
1 reviews | Active since Jan 2020
I am not happy with the service I am receiving. The company is quick to send demand letters, but there was no proper follow-up before doing so. They claim that the invoice was sent via SMS. I do not regularly check SMS messages, and I did not receive that SMS at all. Previously, all invoices and statements were sent to me via email. The last statement I received was dated 10 October. This time, they decided to send the invoice via SMS without notifying me of any change in communication method. I am not sure why this decision was made or who it was convenient for, but it was not my fault. This shows negligence on the company’s side. Furthermore, the amounts on the invoices do not align. The full-month invoice is R900, yet the half-month invoice is R650. This does not make sense and has not been explained. Overall, there was no proper communication or follow-up, but they were quick to issue a demand letter. This level of service is unacceptable.
1 reviews | Active since Jan 2020
This company is a bad news please stay away if you find property using their services no matter how cheap the property is please stay away.Sindi will make sure you COMPULSORY NETWORK FEES . Remember this is hidden fees.
1 reviews | Active since Jan 2020
This company is a bad news please stay away if you find property using their services no matter how cheap the property is please stay away.Sindi will make sure you COMPULSORY NETWORK FEES . Remember this is hidden fees.
1 reviews | Active since Jan 2020
The water bill keeps going up and there is no clear explanation on the billing. Imagine a water bill going from R337 to R747 to R815 in a period of 3 months and at some point we were not even at home then one would wonder who is using the water?
1 reviews | Active since Jan 2020
The water bill keeps going up and there is no clear explanation on the billing. Imagine a water bill going from R337 to R747 to R815 in a period of 3 months and at some point we were not even at home then one would wonder who is using the water?
1 reviews | Active since Jan 2020
This is not a business. It is organised crime. Absolutely Hideous
1 reviews | Active since Jan 2020
This is not a business. It is organised crime. Absolutely Hideous
Hellopeter has tracked Constantia Metering across 6 reviews. Constantia Metering hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Constantia Metering? Write a review to help others decide.