CM
Constantia Metering
Unclaimed Business
CM
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.2|5 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(20%)
1(80%)
5(0%)
4(0%)
3(0%)
2(20%)
1(80%)
Frequently Asked Questions About Constantia Metering
Constantia Metering has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Constantia Metering across 103 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Sibongakonke M
1 reviews | Active since Jan 2020
18 Feb 2026, 14:13
Complaint
I have a problem with a meterbox which is not passing the power voltage, this thing is happening for the 4th time now, I called in the morning requesting for a new meter box and well explained that I'm at work I left the key with the security at the gate. I heard that the guy came knocked and left. I did specified that I'm at work. I called 012 at 15;25, they're already closed.
Helpful (0)
|Replies (0)SM
Sibongakonke M
1 reviews | Active since Jan 2020
18 Feb 2026, 14:13
Complaint
I have a problem with a meterbox which is not passing the power voltage, this thing is happening for the 4th time now, I called in the morning requesting for a new meter box and well explained that I'm at work I left the key with the security at the gate. I heard that the guy came knocked and left. I did specified that I'm at work. I called 012 at 15;25, they're already closed.
0
Replies (0)nS
nompumelelo S
1 reviews | Active since Jan 2020
12 Jan 2026, 08:21
Complaint Regarding Negligence and Unjust Demand Letter
I am not happy with the service I am receiving. The company is quick to send demand letters, but there was no proper follow-up before doing so. They claim that the invoice was sent via SMS. I do not regularly check SMS messages, and I did not receive that SMS at all. Previously, all invoices and statements were sent to me via email. The last statement I received was dated 10 October. This time, they decided to send the invoice via SMS without notifying me of any change in communication method. I am not sure why this decision was made or who it was convenient for, but it was not my fault. This shows negligence on the company’s side. Furthermore, the amounts on the invoices do not align. The full-month invoice is R900, yet the half-month invoice is R650. This does not make sense and has not been explained. Overall, there was no proper communication or follow-up, but they were quick to issue a demand letter. This level of service is unacceptable.
Helpful (0)
|Replies (0)nS
nompumelelo S
1 reviews | Active since Jan 2020
12 Jan 2026, 08:21
Complaint Regarding Negligence and Unjust Demand Letter
I am not happy with the service I am receiving. The company is quick to send demand letters, but there was no proper follow-up before doing so. They claim that the invoice was sent via SMS. I do not regularly check SMS messages, and I did not receive that SMS at all. Previously, all invoices and statements were sent to me via email. The last statement I received was dated 10 October. This time, they decided to send the invoice via SMS without notifying me of any change in communication method. I am not sure why this decision was made or who it was convenient for, but it was not my fault. This shows negligence on the company’s side. Furthermore, the amounts on the invoices do not align. The full-month invoice is R900, yet the half-month invoice is R650. This does not make sense and has not been explained. Overall, there was no proper communication or follow-up, but they were quick to issue a demand letter. This level of service is unacceptable.
0
Replies (0)TM
Thonkgo M
1 reviews | Active since Jan 2020
22 Nov 2025, 04:08
Very bad company not to trust
This company is a bad news please stay away if you find property using their services no matter how cheap the property is please stay away.Sindi will make sure you COMPULSORY NETWORK FEES . Remember this is hidden fees.
Helpful (0)
|Replies (0)TM
Thonkgo M
1 reviews | Active since Jan 2020
22 Nov 2025, 04:08
Very bad company not to trust
This company is a bad news please stay away if you find property using their services no matter how cheap the property is please stay away.Sindi will make sure you COMPULSORY NETWORK FEES . Remember this is hidden fees.
0
Replies (0)TC
Tsitsi C
1 reviews | Active since Jan 2020
15 Oct 2025, 20:31
Constantia metering also known as Consistent metering
The water bill keeps going up and there is no clear explanation on the billing. Imagine a water bill going from R337 to R747 to R815 in a period of 3 months and at some point we were not even at home then one would wonder who is using the water?
Helpful (0)
|Replies (0)TC
Tsitsi C
1 reviews | Active since Jan 2020
15 Oct 2025, 20:31
Constantia metering also known as Consistent metering
The water bill keeps going up and there is no clear explanation on the billing. Imagine a water bill going from R337 to R747 to R815 in a period of 3 months and at some point we were not even at home then one would wonder who is using the water?
0
Replies (0)MS
Mbalenhle S
1 reviews | Active since Jan 2020
14 Aug 2025, 13:43
Hideous
This is not a business. It is organised crime. Absolutely Hideous
Helpful (0)
|Replies (0)MS
Mbalenhle S
1 reviews | Active since Jan 2020
14 Aug 2025, 13:43
Hideous
This is not a business. It is organised crime. Absolutely Hideous
0
Replies (0)JD
JD
Jusha D
1 reviews | Active since Jan 2020
15 Jan 2025, 10:36
Nothing to really complain about, decent company
Honestly nothing to really complain about, it's a massive pain having to go there to activate electricity and their email tends to reject messages for reasons like the mailbox being full and anti spam for some reason? Other than that, when up and running it was all smooth sailing, never got a crazy bill, never had any issues and cancellation is very straightforward.
Helpful (0)
|Replies (0)JD
Jusha D
1 reviews | Active since Jan 2020
15 Jan 2025, 10:36
Nothing to really complain about, decent company
Honestly nothing to really complain about, it's a massive pain having to go there to activate electricity and their email tends to reject messages for reasons like the mailbox being full and anti spam for some reason? Other than that, when up and running it was all smooth sailing, never got a crazy bill, never had any issues and cancellation is very straightforward.
0
Replies (0)TK
Tracy K
1 reviews | Active since Jan 2020
20 Nov 2024, 06:18
Soul crushing fees - not even for water usage!!
I need help with Consistent Metering/Constantia Metering. I cannot keep up with their soul crushing fees that are even more than my water usage (which is minimal)!! 😭😭 I am a single mom with one salary, I have kids in the house to care for and my water has been cut. They have sent me 2 letters for late payment which cost R242.70 each, for 1 letter on 1 piece of paper. They have also charged me a R729 disconnection fee x 2, this was just to flick a switch. Their offices are about 3km from my residence, and that would not even equate to R50 petrol. In totality 2 letters is R485.40 & the disconnection x 2 is R1458. The total amount in the letters and disconnection is R1943.34. With these costs I cannot get my account up to date. These fees have got nothing to do with water and sanitation usage at all. Constantia, do you have any humanity left in you to see that without your gut-wrenching fees, I cannot provide my children with running water. I cannot bath them, I cannot feed them. Please help me out here, your fees for non water usage need to be reported. My account number is PTA74929
Helpful (0)
|Replies (0)TK
Tracy K
1 reviews | Active since Jan 2020
20 Nov 2024, 06:18
Soul crushing fees - not even for water usage!!
I need help with Consistent Metering/Constantia Metering. I cannot keep up with their soul crushing fees that are even more than my water usage (which is minimal)!! 😭😭 I am a single mom with one salary, I have kids in the house to care for and my water has been cut. They have sent me 2 letters for late payment which cost R242.70 each, for 1 letter on 1 piece of paper. They have also charged me a R729 disconnection fee x 2, this was just to flick a switch. Their offices are about 3km from my residence, and that would not even equate to R50 petrol. In totality 2 letters is R485.40 & the disconnection x 2 is R1458. The total amount in the letters and disconnection is R1943.34. With these costs I cannot get my account up to date. These fees have got nothing to do with water and sanitation usage at all. Constantia, do you have any humanity left in you to see that without your gut-wrenching fees, I cannot provide my children with running water. I cannot bath them, I cannot feed them. Please help me out here, your fees for non water usage need to be reported. My account number is PTA74929
0
Replies (0)