CW
Covers with Distinction
Unclaimed Business
CW
Covers with Distinction
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#53Ranked In Retail
-100 NPSUnlikely
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEM
Elizabeth M
1 reviews | Active since Jan 2020
24 Jul 2025, 17:34
Terrible service/ non -delivery
I paid for my patio covers in full, 2 months ago. No feedback, don't reply to emails, offhand replies from Liz via WhatsApp. I used this company in the past when they went as Patio Solutions and I had good service. I doubt I'll ever get these covers and I would never recommend them. terrible service and right now it's looking like theft!
Helpful (0)
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Elizabeth M
1 reviews | Active since Jan 2020
24 Jul 2025, 17:34
Terrible service/ non -delivery
I paid for my patio covers in full, 2 months ago. No feedback, don't reply to emails, offhand replies from Liz via WhatsApp. I used this company in the past when they went as Patio Solutions and I had good service. I doubt I'll ever get these covers and I would never recommend them. terrible service and right now it's looking like theft!
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Replies (0)KP
Kristen P
1 reviews | Active since Jan 2020
7 Feb 2025, 07:44
No service & No delivery
Paid for an order in the first week of Jan 2025, with promises that my item would be delivered in 2x weeks. Now, a month later - with zero updates from their side - my calls, texts and emails are going unanswered. The landline provided online does not exist when called either. They are t/a under Patio Solution and Outdoor Connexion and are also advertising on Takealot as well. I am currently out of pocket and out of product. Very disappointed.
Helpful (0)
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Kristen P
1 reviews | Active since Jan 2020
7 Feb 2025, 07:44
No service & No delivery
Paid for an order in the first week of Jan 2025, with promises that my item would be delivered in 2x weeks. Now, a month later - with zero updates from their side - my calls, texts and emails are going unanswered. The landline provided online does not exist when called either. They are t/a under Patio Solution and Outdoor Connexion and are also advertising on Takealot as well. I am currently out of pocket and out of product. Very disappointed.
0
Replies (0)KP
Kristen P
1 reviews | Active since Jan 2020
7 Feb 2025, 07:05
****MERS/ *****STERS
Placed and paid for an order with Lis first week of Jan 2025, with promises that item would be delivered in 2x weeks. Now, a month later, still no delivery received; calls, texts and emails are being avoided. The landline provided online does not exist. They are trading unde Patio Solutions as well as Outdoor Connexion and are also advertising on Takealot. DO NOT WASTE YOUR MONEY & TIME. YOU WON'T GET ANY OF IT BACK OR THE ITEM(S) YOU ORDERED
Helpful (0)
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Kristen P
1 reviews | Active since Jan 2020
7 Feb 2025, 07:05
****MERS/ *****STERS
Placed and paid for an order with Lis first week of Jan 2025, with promises that item would be delivered in 2x weeks. Now, a month later, still no delivery received; calls, texts and emails are being avoided. The landline provided online does not exist. They are trading unde Patio Solutions as well as Outdoor Connexion and are also advertising on Takealot. DO NOT WASTE YOUR MONEY & TIME. YOU WON'T GET ANY OF IT BACK OR THE ITEM(S) YOU ORDERED
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Replies (0)LK
Liaan K
1 reviews | Active since Jan 2020
4 Feb 2025, 08:03
Horrible Service - Covers With Distinction / Patio Solution Covers
Covers With Distinction / Patio Solution Covers DO NOT MAKE USE OF THEM. I am VERY disappointed with their service. I have tried on numerous occasions to get hold of Liz and get feedback on my order. When she does respond via WhatsApp, it is simply that she will get back to me, but never does. It has now been 3 weeks since i made payment, without any feedback. I should have done more research before giving them my money, that is on me. I am just very surprised that there are still companies doing business like this The Website says Patio Solution Covers, but they also go by the name of Covers by Distinction
Helpful (0)
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Liaan K
1 reviews | Active since Jan 2020
4 Feb 2025, 08:03
Horrible Service - Covers With Distinction / Patio Solution Covers
Covers With Distinction / Patio Solution Covers DO NOT MAKE USE OF THEM. I am VERY disappointed with their service. I have tried on numerous occasions to get hold of Liz and get feedback on my order. When she does respond via WhatsApp, it is simply that she will get back to me, but never does. It has now been 3 weeks since i made payment, without any feedback. I should have done more research before giving them my money, that is on me. I am just very surprised that there are still companies doing business like this The Website says Patio Solution Covers, but they also go by the name of Covers by Distinction
0
Replies (0)AC
Alvin C
1 reviews | Active since Jan 2020
19 Dec 2024, 08:44
Non-delivery and Atrocious Service
I ordered and paid for a patio cover on the 23rd of September 2023 from Covers with Distinction t/a Patio Solutions under order 290455//5132. Its almost 3 months with the item not yet delivered or the company making any efforts to make contact. I have made several attempts to reach out to them and they are now not taking my calls or responding to emails. The client service is atrocious, the turnaround time unacceptable and the non-communication appalling. I would not recommend ordering from this company.
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Alvin C
1 reviews | Active since Jan 2020
19 Dec 2024, 08:44
Non-delivery and Atrocious Service
I ordered and paid for a patio cover on the 23rd of September 2023 from Covers with Distinction t/a Patio Solutions under order 290455//5132. Its almost 3 months with the item not yet delivered or the company making any efforts to make contact. I have made several attempts to reach out to them and they are now not taking my calls or responding to emails. The client service is atrocious, the turnaround time unacceptable and the non-communication appalling. I would not recommend ordering from this company.
0
Replies (0)RP
RYAN P
1 reviews | Active since Jan 2020
3 Dec 2024, 04:47
Promises, lies and no delivery!
DO NOT make any bookings with this company. They also go by the name of Patio Solutions. Really not fond of leaving poor reviews but I have been left with no alternative. Ordered a patio seat cover on the 12th September 2024. No feedback, followed up a month later, was told by team we would have it in a week. Called again in November 2024 and was told that there was a canvas shortage from the supplier but I should have received everything already and they would call me back. It's December, still no covers, calls do not get answered, the main switchboard number does not exist. I am not holding out for a mail response. DO NOT make any bookings with this company - its money lost and as others have noted I will open a case of ***** at our local police station and will update this post if anything changes.
Helpful (0)
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RYAN P
1 reviews | Active since Jan 2020
3 Dec 2024, 04:47
Promises, lies and no delivery!
DO NOT make any bookings with this company. They also go by the name of Patio Solutions. Really not fond of leaving poor reviews but I have been left with no alternative. Ordered a patio seat cover on the 12th September 2024. No feedback, followed up a month later, was told by team we would have it in a week. Called again in November 2024 and was told that there was a canvas shortage from the supplier but I should have received everything already and they would call me back. It's December, still no covers, calls do not get answered, the main switchboard number does not exist. I am not holding out for a mail response. DO NOT make any bookings with this company - its money lost and as others have noted I will open a case of ***** at our local police station and will update this post if anything changes.
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Replies (0)