CC
Cream car wash
Unclaimed Business
CC
Cream car wash
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Cream car wash
Cream car wash has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Cream car wash across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceG
PM
Penelope M
1 reviews | Active since Jan 2020
24 Jun 2025, 17:01
******** , rude and not willing to help
I took my car to greenstone cream car wash for a wash ,but was not clean at all they haven't wash my mirrors , carpets were dirty. I went back to them to complain about this instead the manager was arrogant and not willing to correct what I was complaining about , I just paid them for free When I took my car to car wash am expecting my car to be clean ,what he told me is that the full wash they dnt wash carpets and mirror 😲 what was the reason for an individual to take car to car wash especially if is a full wash as they portray it Am so disappointed and I will never ever take my car to that car wash and this shows that cream car wash they deceive their customer and arrogant
Helpful (0)
|Replies (0)PM
Penelope M
1 reviews | Active since Jan 2020
24 Jun 2025, 17:01
******** , rude and not willing to help
I took my car to greenstone cream car wash for a wash ,but was not clean at all they haven't wash my mirrors , carpets were dirty. I went back to them to complain about this instead the manager was arrogant and not willing to correct what I was complaining about , I just paid them for free When I took my car to car wash am expecting my car to be clean ,what he told me is that the full wash they dnt wash carpets and mirror 😲 what was the reason for an individual to take car to car wash especially if is a full wash as they portray it Am so disappointed and I will never ever take my car to that car wash and this shows that cream car wash they deceive their customer and arrogant
0
Replies (0)CN
Cingimiso N
1 reviews | Active since Jan 2020
17 Jun 2025, 12:17
Cream Car Wash Centurion - Bad experience
I have been meaning to write this review but work has been a bit hectic. It's a pity there is no zero rating because that is what they deserve. I just want to share my experience with Cream Car Wash at Centurion mall and their head-office. On the 13th of March 2025, I took my car for a valet at Cream car wash in Centurion mall , upon collecting the vehicle I noticed a deep scratch on the vehicle bumper and the paint was still peeling off which meant to me the incident happened after the car was washed, polished etc because the vehicle cannot go through a wash, dry, polish etc and the paint still peels off. I then showed the owner of the car-wash and she felt the dent and agreed with me that it looked like it just happened but she will have to go through the footage for the day but I should look for a quotation. After not hearing from her, I decided to forward the quotation I received from Ford on the 18th of March 2025. Upon receiving the quotation, the owner told me that she cannot confirm that the incident happened at her car wash and she did not see anything on the footage. I then asked that she forward the footage to me so that I can satisfy myself and she said it will not be possible because the SD card overwrites. I constantly had to follow up with these people, not once was I called and given any feedback even after looking at the footage. Why was I not called to see the footage before it was overwritten? I mean if you want to prove to a customer that an incident did not happen at your car wash you would call then to come view as well. I'm not surprised though because the owner's tone suggested that she does not care and I wondered if this is the attitude she gives all her customers. I escalated the issue to their head-office or person to contact when you have such issues (according to their website) and he said he does not understand why Alta (car wash owner) is giving me issues because they have insurance for such incidents. He then said he will speak to the owner and get back to me but never did, I constantly had to follow up with him and his attitude changed after speaking to the Cream car wash centurion owner.
Helpful (0)
|Replies (0)CN
Cingimiso N
1 reviews | Active since Jan 2020
17 Jun 2025, 12:17
Cream Car Wash Centurion - Bad experience
I have been meaning to write this review but work has been a bit hectic. It's a pity there is no zero rating because that is what they deserve. I just want to share my experience with Cream Car Wash at Centurion mall and their head-office. On the 13th of March 2025, I took my car for a valet at Cream car wash in Centurion mall , upon collecting the vehicle I noticed a deep scratch on the vehicle bumper and the paint was still peeling off which meant to me the incident happened after the car was washed, polished etc because the vehicle cannot go through a wash, dry, polish etc and the paint still peels off. I then showed the owner of the car-wash and she felt the dent and agreed with me that it looked like it just happened but she will have to go through the footage for the day but I should look for a quotation. After not hearing from her, I decided to forward the quotation I received from Ford on the 18th of March 2025. Upon receiving the quotation, the owner told me that she cannot confirm that the incident happened at her car wash and she did not see anything on the footage. I then asked that she forward the footage to me so that I can satisfy myself and she said it will not be possible because the SD card overwrites. I constantly had to follow up with these people, not once was I called and given any feedback even after looking at the footage. Why was I not called to see the footage before it was overwritten? I mean if you want to prove to a customer that an incident did not happen at your car wash you would call then to come view as well. I'm not surprised though because the owner's tone suggested that she does not care and I wondered if this is the attitude she gives all her customers. I escalated the issue to their head-office or person to contact when you have such issues (according to their website) and he said he does not understand why Alta (car wash owner) is giving me issues because they have insurance for such incidents. He then said he will speak to the owner and get back to me but never did, I constantly had to follow up with him and his attitude changed after speaking to the Cream car wash centurion owner.
0
Replies (0)TR
Tshepo R
1 reviews | Active since Jan 2020
12 Apr 2025, 15:02
Cream car wash ilanga mall poor service and rude.
The worst service ever from cream car wash ilanga mall nelspruit,I asked them to clean my tyres and the front of the car as I came back and found that they didn't clean it properly and they said they were done, the guys came up and assisted & agreed that they didn't do the tyres well as well as the front of the car, the lady who apparently owns the franchise as per her claim, came & was annoyed that they are assisting me & she said apparently I always complain, I said yes whenever I wash & something is not right I tell them to wipe or fix, then she said please don't come here again I'm not going to allow u to wash here,when I said is it wrong to ask for proper service she started shooting, I didn't understand why she is not willing to rectify the mistakes. Instead I must accept below standards service on a full price I got the worst service today.
Helpful (0)
|Replies (0)TR
Tshepo R
1 reviews | Active since Jan 2020
12 Apr 2025, 15:02
Cream car wash ilanga mall poor service and rude.
The worst service ever from cream car wash ilanga mall nelspruit,I asked them to clean my tyres and the front of the car as I came back and found that they didn't clean it properly and they said they were done, the guys came up and assisted & agreed that they didn't do the tyres well as well as the front of the car, the lady who apparently owns the franchise as per her claim, came & was annoyed that they are assisting me & she said apparently I always complain, I said yes whenever I wash & something is not right I tell them to wipe or fix, then she said please don't come here again I'm not going to allow u to wash here,when I said is it wrong to ask for proper service she started shooting, I didn't understand why she is not willing to rectify the mistakes. Instead I must accept below standards service on a full price I got the worst service today.
0
Replies (0)CM
Cassandra M
1 reviews | Active since Jan 2020
15 Mar 2025, 13:45
CREAM Car wash, RENEWS YOUR CAR -LIKE NEW
My first time and definitely now a LOYAL CUSTOMER !! I am in awesome of the service I received..the ETA was kept to and my car has never been this clean .. My leather was shining and everything was in Mint condition!!! I thank you guys for even sorting our the parking ticket ...oh it even got better by that .... Keep it up ,I will definitely be sending my friends and family to you , Centurion MALL Branch CREAM CAR WASH
Helpful (0)
|Replies (0)CM
Cassandra M
1 reviews | Active since Jan 2020
15 Mar 2025, 13:45
CREAM Car wash, RENEWS YOUR CAR -LIKE NEW
My first time and definitely now a LOYAL CUSTOMER !! I am in awesome of the service I received..the ETA was kept to and my car has never been this clean .. My leather was shining and everything was in Mint condition!!! I thank you guys for even sorting our the parking ticket ...oh it even got better by that .... Keep it up ,I will definitely be sending my friends and family to you , Centurion MALL Branch CREAM CAR WASH
0
Replies (0)