SA v India Test at Newlands - No refunds for season ticket holders

SA v India Test. Part of letter to holders of tickets is below. "Dear Cricket Fan! As you are well aware, Betway Test match at Newlands - South Africa vs India ended early. Cricket SA has announced that refunds will be available and that these refunds will be administered by the Ticketing Agent, TicketPros. Refunds will be made up to 30 days from the date of the match. " BUT NO REFUND FOR SEASON TICKET HOLDERS WHO BOUGHT TICKETS FOR THE 5 DAYS. See below "Due to the fact that your Test Match Package was in this instance discounted by 30% there will be no further reductions in the form of refunds. We thank all the current Season Ticket Holder for some many years of support, it is greatly appreciated." Don't they realise that 30% of nothing is nothing? We are not expecting a 100% refund - we are happy to take 70% of the tickets not used! We just want to be treated fairly and in the same way as other ticket holders.