Horrible treatment at Menlyn store

Crossover menlyn treat customers like trash. We bought a jacket in may that is worth over R3000 and within 3 days it was discolouring on the neck and now it’s spreading to other parts of the jacket. We went to the store to ask how it can be fixed as for the amount we expect quality . Instead of getting help we were met by the worst attitude and blamed for poor quality of their clothes. We’ve bought so many things at this store and we understand the value of what we pay for but after today’s treatment I will never go to this store. more especially at Menlyn