

CTECg
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2020
Appalling service i received from Mahlatse at Ctecg . I asked them to move my debit order to the 15th of each month which they agreed and confirmed afterwards via email .To my shock they tried to debit my account on the 7th march 2026 and they couldn't find money in my bank as it was not the agreed date . They then decided to disconnect my internet without any communication .I had to call and fight with them even though they were emails confirming our prior agreement . So who's going to pay for the unpaid debit (charges)?Their method of practising business is very unfair and i feel so hard done and disappointed with their service .It was not for the first they committed all these errors ,They never explained to me how their debit orders work in terms of debit order dates ,e.g they don't tell you that if the debit order date falls on a weekend then you should expect debit to go off a day before . All these information was never disclosed to me . I can never recommend them to anyone .
1 reviews | Active since Oct 2020
Appalling service i received from Mahlatse at Ctecg . I asked them to move my debit order to the 15th of each month which they agreed and confirmed afterwards via email .To my shock they tried to debit my account on the 7th march 2026 and they couldn't find money in my bank as it was not the agreed date . They then decided to disconnect my internet without any communication .I had to call and fight with them even though they were emails confirming our prior agreement . So who's going to pay for the unpaid debit (charges)?Their method of practising business is very unfair and i feel so hard done and disappointed with their service .It was not for the first they committed all these errors ,They never explained to me how their debit orders work in terms of debit order dates ,e.g they don't tell you that if the debit order date falls on a weekend then you should expect debit to go off a day before . All these information was never disclosed to me . I can never recommend them to anyone .
1 reviews | Active since Oct 2018
CTECg’s service has declined drastically. The internet has become extremely slow, and their support team takes forever to respond — you have to keep asking for updates before anything is done. It honestly feels like they are unwilling to help. Today, even after paying my account and sending proof at 10:40 AM, they suspended my services at 4:40 PM. Clearly, they don’t check payments, which is very unprofessional. When I called, they boldly told me my account was suspended for non-payment. To make matters worse, the support agent Rethabile was rude and transferred me to admin while I was still speaking. The experience was shocking and disappointing. It’s as though they feel they can treat customers however they want because they don’t have real competition.
1 reviews | Active since Oct 2018
CTECg’s service has declined drastically. The internet has become extremely slow, and their support team takes forever to respond — you have to keep asking for updates before anything is done. It honestly feels like they are unwilling to help. Today, even after paying my account and sending proof at 10:40 AM, they suspended my services at 4:40 PM. Clearly, they don’t check payments, which is very unprofessional. When I called, they boldly told me my account was suspended for non-payment. To make matters worse, the support agent Rethabile was rude and transferred me to admin while I was still speaking. The experience was shocking and disappointing. It’s as though they feel they can treat customers however they want because they don’t have real competition.
Hellopeter has tracked CTECg across 5 reviews. CTECg hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used CTECg? Write a review to help others decide.
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