Cubix Solutions
4.4|461 reviews
Responds in 1 hour 45 min
HG
Hein G
1 reviews | Active since Member
24 Feb 2026, 07:34
H Gerhardi
Cubix Solutions have been given us the runaround after they deducted money from my account for seven years, I approached them and asked for recordings off consent. They have send me forms to fill in and send back to them. It just comes back unsent could not be delivered, I do not know where I can get help anymore , they give me the runaround. They stole R27000 from me and it's not a pensioner can afford. I had a policy that I cancelled and only then we discovered that cubix Solutions was a stand alone company,.and was not part of them . I just got of the phone withe a lady that give me a nether wrong email.
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Replies (371)Cubix Solutions's replyOfficial
24 Feb 2026, 07:38Dear Hein G,
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Regards
Cubix team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Regards
Cubix team
Best regards,
Cubix Solutions's reply24 Feb 2026, 07:38
Official
Dear Hein G,
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Regards
Cubix team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Regards
Cubix team
Best regards,
HG
Hein G's updateReviewer Update
24 Feb 2026, 07:43Yes and that is where it is going to stay , this is my experience with your company. I know you won't reach out you only replying because I have reached out to hallo peter and to make people think you are diligent.
HG
Hein G's update24 Feb 2026, 07:43
Reviewer Update
Yes and that is where it is going to stay , this is my experience with your company. I know you won't reach out you only replying because I have reached out to hallo peter and to make people think you are diligent.
HG
Hein G's updateReviewer Update
24 Feb 2026, 07:48Give me the correct email to send my paperwork to for the transcript recordings a consent that I gave you to take money from my account.
HG
Hein G's update24 Feb 2026, 07:48
Reviewer Update
Give me the correct email to send my paperwork to for the transcript recordings a consent that I gave you to take money from my account.
Cubix Solutions's replyOfficial
24 Feb 2026, 07:52 Dear Hein G,
Thank you for reaching out to us.
We are sorry to learn that your experience did not meet expectations and sincerely apologize for any inconvenience this may have caused.
Upon reviewing your profile, I can confirm that a complaint had been opened on your behalf. Our team has previously made contact with you to provide updates and feedback regarding your complaint.
Our email address is client.services@cubix.co.za.
That said, I have escalated your query to the appropriate team for further review. A member of our team will be in touch with you shortly to assist further.
Thank you for your patience and understanding.
Regards ,
Cubix team
Thank you for reaching out to us.
We are sorry to learn that your experience did not meet expectations and sincerely apologize for any inconvenience this may have caused.
Upon reviewing your profile, I can confirm that a complaint had been opened on your behalf. Our team has previously made contact with you to provide updates and feedback regarding your complaint.
Our email address is client.services@cubix.co.za.
That said, I have escalated your query to the appropriate team for further review. A member of our team will be in touch with you shortly to assist further.
Thank you for your patience and understanding.
Regards ,
Cubix team
Best regards,
Cubix Solutions's reply24 Feb 2026, 07:52
Official
Dear Hein G,
Thank you for reaching out to us.
We are sorry to learn that your experience did not meet expectations and sincerely apologize for any inconvenience this may have caused.
Upon reviewing your profile, I can confirm that a complaint had been opened on your behalf. Our team has previously made contact with you to provide updates and feedback regarding your complaint.
Our email address is client.services@cubix.co.za.
That said, I have escalated your query to the appropriate team for further review. A member of our team will be in touch with you shortly to assist further.
Thank you for your patience and understanding.
Regards ,
Cubix team
Thank you for reaching out to us.
We are sorry to learn that your experience did not meet expectations and sincerely apologize for any inconvenience this may have caused.
Upon reviewing your profile, I can confirm that a complaint had been opened on your behalf. Our team has previously made contact with you to provide updates and feedback regarding your complaint.
Our email address is client.services@cubix.co.za.
That said, I have escalated your query to the appropriate team for further review. A member of our team will be in touch with you shortly to assist further.
Thank you for your patience and understanding.
Regards ,
Cubix team
Best regards,
HG
Hein G's updateReviewer Update
24 Feb 2026, 07:55Why is your email hidden I have asked for a email to send the paper work to that you wanted ?
And so the runaway start all over again.
And so the runaway start all over again.
HG
Hein G's update24 Feb 2026, 07:55
Reviewer Update
Why is your email hidden I have asked for a email to send the paper work to that you wanted ?
And so the runaway start all over again.
And so the runaway start all over again.
Cubix Solutions's replyOfficial
24 Feb 2026, 08:01Dear Hein G,
Please note that the HelloPeter portal masks email addresses and contact numbers for security and privacy reasons.
I have sent you an SMS with our contact details. Kindly be advised that your matter has been escalated to the relevant team, and a representative will be in touch with you shortly.
Thank you for your understanding.
Regards
Cubix team
Please note that the HelloPeter portal masks email addresses and contact numbers for security and privacy reasons.
I have sent you an SMS with our contact details. Kindly be advised that your matter has been escalated to the relevant team, and a representative will be in touch with you shortly.
Thank you for your understanding.
Regards
Cubix team
Best regards,
Cubix Solutions's reply24 Feb 2026, 08:01
Official
Dear Hein G,
Please note that the HelloPeter portal masks email addresses and contact numbers for security and privacy reasons.
I have sent you an SMS with our contact details. Kindly be advised that your matter has been escalated to the relevant team, and a representative will be in touch with you shortly.
Thank you for your understanding.
Regards
Cubix team
Please note that the HelloPeter portal masks email addresses and contact numbers for security and privacy reasons.
I have sent you an SMS with our contact details. Kindly be advised that your matter has been escalated to the relevant team, and a representative will be in touch with you shortly.
Thank you for your understanding.
Regards
Cubix team
Best regards,
HG
Hein G's updateReviewer Update
24 Feb 2026, 08:19The email you have sent me is not the correct one what don't you understand, I have previously used client.services@cubix.co.za
Popia_complaints@talksuresa.co.za
They all come back as undeliverd get someone to contact me if it is so important to you
Popia_complaints@talksuresa.co.za
They all come back as undeliverd get someone to contact me if it is so important to you
HG
Hein G's update24 Feb 2026, 08:19
Reviewer Update
The email you have sent me is not the correct one what don't you understand, I have previously used client.services@cubix.co.za
Popia_complaints@talksuresa.co.za
They all come back as undeliverd get someone to contact me if it is so important to you
Popia_complaints@talksuresa.co.za
They all come back as undeliverd get someone to contact me if it is so important to you