Cubix Solutions
4.4|461 reviews
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Anonymous
1 reviews | Active since Member
06 Feb 2026, 19:29
Pretending to run General surveys to sell your information: Cubix Solutions / TS Consumer Insights
These companies do not have your interests in mind. Your information, if not already harvested amorally / *******ly, will likely be sold. Cubix and TS obviously sees you as their product and you should not entertain or put up with their behaviour.
I have never interacted or shared my details willingly with Cubix Solutions or TS Consumer Insights. TS Consumer Insights calls today wanting to do aa survey which I explicitly ask if the call is sales related which they assured it was not and gave the impression it was a general survey with questions such as "Do you think public transport is sufficient or can you not manage without your car?", "How many pets do you have" etc. This 15 minute survey ends with "Thank you, now we may share this with others if they have good products for you". This is disgusting, misleading behaviour at best, and the reason the review is under Cubix Solutions is that after TS Consumer Insights refused to provide information as to where they got my number, the "support line" I was eventually given directs to Cubix Solutions. I can only assume TS is created or directed by Cubix to avoid POPIA using "Survery calls" instead of calling them sales calls. Cubix refused to explain where my number was sourced and said they would "escalate the matter" but at first only if I give them more contact information (but somehow they are able to get hold of me if they think it'll get sales and private information) - Sleazy to the end of the discussion.
Avoid both of these and please report them to the National Consumer Commission if they harass you.
Helpful (0)
Replies (336)0
Replies (336)Cubix Solutions's replyOfficial
06 Feb 2026, 19:41Dear Sheldon
We are concerned to hear about your experience and the perception that the purpose of the call was unclear. Our expectation is that all engagements clearly state their intent and respect a respondent’s preferences. If this did not happen, it does not reflect our standards.
We would welcome the opportunity to investigate this properly and provide you with a clear response.
We apologise for the frustration caused and remain committed to responsible and transparent practices.
Regards
Cubix Team
We are concerned to hear about your experience and the perception that the purpose of the call was unclear. Our expectation is that all engagements clearly state their intent and respect a respondent’s preferences. If this did not happen, it does not reflect our standards.
We would welcome the opportunity to investigate this properly and provide you with a clear response.
We apologise for the frustration caused and remain committed to responsible and transparent practices.
Regards
Cubix Team
Best regards,
Cubix Solutions's reply06 Feb 2026, 19:41
Official
Dear Sheldon
We are concerned to hear about your experience and the perception that the purpose of the call was unclear. Our expectation is that all engagements clearly state their intent and respect a respondent’s preferences. If this did not happen, it does not reflect our standards.
We would welcome the opportunity to investigate this properly and provide you with a clear response.
We apologise for the frustration caused and remain committed to responsible and transparent practices.
Regards
Cubix Team
We are concerned to hear about your experience and the perception that the purpose of the call was unclear. Our expectation is that all engagements clearly state their intent and respect a respondent’s preferences. If this did not happen, it does not reflect our standards.
We would welcome the opportunity to investigate this properly and provide you with a clear response.
We apologise for the frustration caused and remain committed to responsible and transparent practices.
Regards
Cubix Team
Best regards,
A
Anonymous's updateReviewer Update
06 Feb 2026, 20:00Cubix Team, Hi.
This response avoids the complaint entirely - the call was handled as you designed it. The operator did nothing but follow your procedure.
We'll see if the team comes back with any genuine response which they said would come in the next 48 hours.
This response feels extremely disingenuous on what is definitely one of the most botted review accounts I have ever seen (I suggest changing up the grammar mistakes on the good reviews to be a bit more varied and less frequent - It makes the negative reviews being the only properly written ones really stand out).
I sincerely hope the NCC investigation goes ahead.
Kind Regards,
Sheldon
This response avoids the complaint entirely - the call was handled as you designed it. The operator did nothing but follow your procedure.
We'll see if the team comes back with any genuine response which they said would come in the next 48 hours.
This response feels extremely disingenuous on what is definitely one of the most botted review accounts I have ever seen (I suggest changing up the grammar mistakes on the good reviews to be a bit more varied and less frequent - It makes the negative reviews being the only properly written ones really stand out).
I sincerely hope the NCC investigation goes ahead.
Kind Regards,
Sheldon
A
Anonymous's update06 Feb 2026, 20:00
Reviewer Update
Cubix Team, Hi.
This response avoids the complaint entirely - the call was handled as you designed it. The operator did nothing but follow your procedure.
We'll see if the team comes back with any genuine response which they said would come in the next 48 hours.
This response feels extremely disingenuous on what is definitely one of the most botted review accounts I have ever seen (I suggest changing up the grammar mistakes on the good reviews to be a bit more varied and less frequent - It makes the negative reviews being the only properly written ones really stand out).
I sincerely hope the NCC investigation goes ahead.
Kind Regards,
Sheldon
This response avoids the complaint entirely - the call was handled as you designed it. The operator did nothing but follow your procedure.
We'll see if the team comes back with any genuine response which they said would come in the next 48 hours.
This response feels extremely disingenuous on what is definitely one of the most botted review accounts I have ever seen (I suggest changing up the grammar mistakes on the good reviews to be a bit more varied and less frequent - It makes the negative reviews being the only properly written ones really stand out).
I sincerely hope the NCC investigation goes ahead.
Kind Regards,
Sheldon
A
Anonymous's updateReviewer Update
06 Feb 2026, 20:08It is clearly stipulated under the POPIA that companies are legally obligated to inform the consumer of the source of their personal information if the company did not collect it from them.
To those reading, Cubix will not provide this information, implying they are well aware of the thin line they are walking on with 'survey calls'.
Please do not engage with them or TS Consumer Insights.
To those reading, Cubix will not provide this information, implying they are well aware of the thin line they are walking on with 'survey calls'.
Please do not engage with them or TS Consumer Insights.
A
Anonymous's update06 Feb 2026, 20:08
Reviewer Update
It is clearly stipulated under the POPIA that companies are legally obligated to inform the consumer of the source of their personal information if the company did not collect it from them.
To those reading, Cubix will not provide this information, implying they are well aware of the thin line they are walking on with 'survey calls'.
Please do not engage with them or TS Consumer Insights.
To those reading, Cubix will not provide this information, implying they are well aware of the thin line they are walking on with 'survey calls'.
Please do not engage with them or TS Consumer Insights.
Cubix Solutions's replyOfficial
06 Feb 2026, 20:16Thank you for your follow-up, Sheldon.Your concerns have been taken seriously and escalated for review. We are actively looking into this matter.Your query is still under review, and you will receive a proper response within the timeframe already shared. We remain open to engaging with you in good faith and addressing any issues.Regards,
Cubix Solutions Team
Cubix Solutions Team
Best regards,
Cubix Solutions's reply06 Feb 2026, 20:16
Official
Thank you for your follow-up, Sheldon.Your concerns have been taken seriously and escalated for review. We are actively looking into this matter.Your query is still under review, and you will receive a proper response within the timeframe already shared. We remain open to engaging with you in good faith and addressing any issues.Regards,
Cubix Solutions Team
Cubix Solutions Team
Best regards,
A
Anonymous's updateReviewer Update
06 Feb 2026, 20:36Hi Cubix Team,
I do hope that Cubix and TS Consumer Insights share the legally required information soonest. The good faith started when I sincerely answered all of the survey questions after being misled and ended when TS and Cubix refused to uphold their simplest of legal obligations.
Sincerely looking forward to the in good faith to start up again by Tuesday when the team confirms the source of my contact information.
Sincerely,
Sheldon
I do hope that Cubix and TS Consumer Insights share the legally required information soonest. The good faith started when I sincerely answered all of the survey questions after being misled and ended when TS and Cubix refused to uphold their simplest of legal obligations.
Sincerely looking forward to the in good faith to start up again by Tuesday when the team confirms the source of my contact information.
Sincerely,
Sheldon
A
Anonymous's update06 Feb 2026, 20:36
Reviewer Update
Hi Cubix Team,
I do hope that Cubix and TS Consumer Insights share the legally required information soonest. The good faith started when I sincerely answered all of the survey questions after being misled and ended when TS and Cubix refused to uphold their simplest of legal obligations.
Sincerely looking forward to the in good faith to start up again by Tuesday when the team confirms the source of my contact information.
Sincerely,
Sheldon
I do hope that Cubix and TS Consumer Insights share the legally required information soonest. The good faith started when I sincerely answered all of the survey questions after being misled and ended when TS and Cubix refused to uphold their simplest of legal obligations.
Sincerely looking forward to the in good faith to start up again by Tuesday when the team confirms the source of my contact information.
Sincerely,
Sheldon
Cubix Solutions's replyOfficial
07 Feb 2026, 03:53 Hi Sheldon, Thank you for your message. We acknowledge your comments and want to assure you that your query has been formally escalated to the relevant team for investigation. We will share feedback as soon as the review is completed and the necessary information has been confirmed through our compliance process. We appreciate your patience while we work through this and will revert as advised. Regards,
Cubix Solutions Team
Cubix Solutions Team
Best regards,
Cubix Solutions's reply07 Feb 2026, 03:53
Official
Hi Sheldon, Thank you for your message. We acknowledge your comments and want to assure you that your query has been formally escalated to the relevant team for investigation. We will share feedback as soon as the review is completed and the necessary information has been confirmed through our compliance process. We appreciate your patience while we work through this and will revert as advised. Regards,
Cubix Solutions Team
Cubix Solutions Team
Best regards,