Day And Night Removals
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
STAY AWAY FROM THIS COMPANY If I could rate Day n Night Removers below zero, I would. My experience with this company was an ordeal of incompetence, indifference, and outright disrespect. In my opinion, they run their operations with no regard for professionalism, integrity, or even the most basic standards expected of a service provider. Their team arrived unprepared, unwilling to work, and quick to raise excuses the moment accountability was required. When payment was made directly to their workers to cover costs they claimed would not be paid by their own employer, the company still attempted to shift responsibility and refused to honour commitments. The result was chaos, delays, and financial loss on my side without a trace of remorse from theirs. Communication with management was equally disastrous. Every interaction felt like an attempt to deflect, blame, or minimise their failings rather than resolve them. The level of disregard I encountered leads me to believe that customer welfare simply does not feature anywhere in their business model. Based on my experience, I would caution anyone considering this company to think very carefully before entrusting them with their belongings, time, or money. I have rarely encountered a service provider that performed this poorly or showed so little concern for the impact of their conduct on their customers. In my view, Day n Night Removers is a textbook example of how not to run a business.
1 reviews | Active since Jan 2020
STAY AWAY FROM THIS COMPANY If I could rate Day n Night Removers below zero, I would. My experience with this company was an ordeal of incompetence, indifference, and outright disrespect. In my opinion, they run their operations with no regard for professionalism, integrity, or even the most basic standards expected of a service provider. Their team arrived unprepared, unwilling to work, and quick to raise excuses the moment accountability was required. When payment was made directly to their workers to cover costs they claimed would not be paid by their own employer, the company still attempted to shift responsibility and refused to honour commitments. The result was chaos, delays, and financial loss on my side without a trace of remorse from theirs. Communication with management was equally disastrous. Every interaction felt like an attempt to deflect, blame, or minimise their failings rather than resolve them. The level of disregard I encountered leads me to believe that customer welfare simply does not feature anywhere in their business model. Based on my experience, I would caution anyone considering this company to think very carefully before entrusting them with their belongings, time, or money. I have rarely encountered a service provider that performed this poorly or showed so little concern for the impact of their conduct on their customers. In my view, Day n Night Removers is a textbook example of how not to run a business.
1 reviews | Active since Jan 2020
These guys did my move last week. they arrived early for collection. loaded everything effortlessly and the move was completed within 2 hours. an absolute breeze. best off all, i had no damages or breakages as one would expect with moving house. definitely recommend these guys.
1 reviews | Active since Jan 2020
These guys did my move last week. they arrived early for collection. loaded everything effortlessly and the move was completed within 2 hours. an absolute breeze. best off all, i had no damages or breakages as one would expect with moving house. definitely recommend these guys.
1 reviews | Active since Jan 2020
They arrived at my house with 3 trucks while I needed one according to them. They demanded another R8000 before they move my furniture. I made on the contract clear my address where I am moving too and they stated that they did not know. They even demanded another R300 and if I do not pay it the truck will not use. I had to ask the police yo force them to listen. I opened up a ******** case and Sui them for all the damages caused. Half of my furniture were moved. The owner eddie Stewart does not even respond he disappeared. These people are big ********s Dooooo not use them ever again
1 reviews | Active since Jan 2020
They arrived at my house with 3 trucks while I needed one according to them. They demanded another R8000 before they move my furniture. I made on the contract clear my address where I am moving too and they stated that they did not know. They even demanded another R300 and if I do not pay it the truck will not use. I had to ask the police yo force them to listen. I opened up a ******** case and Sui them for all the damages caused. Half of my furniture were moved. The owner eddie Stewart does not even respond he disappeared. These people are big ********s Dooooo not use them ever again
1 reviews | Active since Jan 2020
They helped my parents move on 19 November 2020 from Kuilsriver to Paarl. Multiple items were stolen. This includes 2 drills (the tape of the seperate boxes it was packaged in was clearly tampered with), a Kilim carpet, a cd player, a bag of gym equipment, jewelry and a laptop was taken out of it's bag that was packaged in a box. Some glassware were broken in the boxes even though they were thickly wrapped with bubblewrap. This was the first time out of many moves in the past that our furniture was handled with absolute disrespect. Sc****s and chips out of a lot of furniture pieces. And to top it all off NONE of the 10 men that helped with the move were wearing masks! Absolutely disgusted by the service. Even bought them each cooldrinks and gave them a tip and this is how they repay you! Will definitely not be using them or recommending them in the future! After numerous phonecalls and emails their only response was that all of the men involved denies the accusations of thievery!! They sure did a great job of "shopping around" for Christmas gifts.
1 reviews | Active since Jan 2020
They helped my parents move on 19 November 2020 from Kuilsriver to Paarl. Multiple items were stolen. This includes 2 drills (the tape of the seperate boxes it was packaged in was clearly tampered with), a Kilim carpet, a cd player, a bag of gym equipment, jewelry and a laptop was taken out of it's bag that was packaged in a box. Some glassware were broken in the boxes even though they were thickly wrapped with bubblewrap. This was the first time out of many moves in the past that our furniture was handled with absolute disrespect. Sc****s and chips out of a lot of furniture pieces. And to top it all off NONE of the 10 men that helped with the move were wearing masks! Absolutely disgusted by the service. Even bought them each cooldrinks and gave them a tip and this is how they repay you! Will definitely not be using them or recommending them in the future! After numerous phonecalls and emails their only response was that all of the men involved denies the accusations of thievery!! They sure did a great job of "shopping around" for Christmas gifts.
1 reviews | Active since Jan 2020
This company have employed some of the most unprofessional people I’ve ever experienced. They stole extremely valuable items out of my boxes, & damaged expensive furniture items. Their management refuses to take responsibility for what has happened, & their responses always pointed fingers at me. Their contract states that they do not have insurance, which immediately erases ownership for the theft from their employees, which from other reviews on this site, is not the first time they have gotten away with this.
1 reviews | Active since Jan 2020
This company have employed some of the most unprofessional people I’ve ever experienced. They stole extremely valuable items out of my boxes, & damaged expensive furniture items. Their management refuses to take responsibility for what has happened, & their responses always pointed fingers at me. Their contract states that they do not have insurance, which immediately erases ownership for the theft from their employees, which from other reviews on this site, is not the first time they have gotten away with this.
1 reviews | Active since Jan 2020
This removal company has storage space in Bellville. I was moving from a flat in Fish Hoek and was temporarily staying with my son until such time as I could find suitable accommodation. My belongings where obviously put into storage until that date. Having found a flat in Wynberg I arranged for my belongings to be delivered. I discovered after they had left that my bedroom mirror in a frame had been broken and a piece of paper had been placed to cover the area. The mirror was placed facing the wall so it could not be seen. On unpacking there were many items broken although packed very well. A couple of weeks later I discovered that an item was missing. A carved image of an african gentleman smoking a pipe. Extremely heavy. I contact this company who advised they would investigate, Three days later I was advised the item could not be found!!. Barely an apology.! On unpacking there were several items broken although packed very well. Another problem I experienced was that having booked for a time after lunch I found on my bill an amount of R450,00 for waiting time. When I phoned to complain I was told that they would never book a removal after lunch!! The lady who had taken my booking had not informed me about the 2 hour slots and my times were not covered. I had been booked for a morning delivery. I have been hoping that somewhere along the line my missing item would be discovered. I am an elderly lady suffering with chronic arthritis but was treated as if I was a liar!! Whilst one of the ladies was in my flat she gave me the name of the owner. I phoned and asked for him and was told that he rarely came into the office. Later she denied giving me his name.
1 reviews | Active since Jan 2020
This removal company has storage space in Bellville. I was moving from a flat in Fish Hoek and was temporarily staying with my son until such time as I could find suitable accommodation. My belongings where obviously put into storage until that date. Having found a flat in Wynberg I arranged for my belongings to be delivered. I discovered after they had left that my bedroom mirror in a frame had been broken and a piece of paper had been placed to cover the area. The mirror was placed facing the wall so it could not be seen. On unpacking there were many items broken although packed very well. A couple of weeks later I discovered that an item was missing. A carved image of an african gentleman smoking a pipe. Extremely heavy. I contact this company who advised they would investigate, Three days later I was advised the item could not be found!!. Barely an apology.! On unpacking there were several items broken although packed very well. Another problem I experienced was that having booked for a time after lunch I found on my bill an amount of R450,00 for waiting time. When I phoned to complain I was told that they would never book a removal after lunch!! The lady who had taken my booking had not informed me about the 2 hour slots and my times were not covered. I had been booked for a morning delivery. I have been hoping that somewhere along the line my missing item would be discovered. I am an elderly lady suffering with chronic arthritis but was treated as if I was a liar!! Whilst one of the ladies was in my flat she gave me the name of the owner. I phoned and asked for him and was told that he rarely came into the office. Later she denied giving me his name.
1 reviews | Active since Jan 2020
Their staff arrived on the day, promptly stole my domestics cell phone. My domestic reported this to me and I approached the foreman asked that it be returned. it was anonymously returned 5 minutes later. I thought that was the end of it. Turns out we were wrong. Their guys also stole a box containing whisky which we only discovered after the fact. We reported this to them a few days later after unpacking hoping that it would be returned after a similar chat with their staff . No luck and no attempt to take responsibility at all. Reported them to the Consumer Protection Ombudsman and their response was a vitriolic and frankly disgusting personal attack on me. we have never been anything but polite and have simply requested that they assume responsibility for the people they chose to move our possessions. The matter is still before the Ombudsman. will report back when we have a result. the worst customer service I think I have ever experienced.
1 reviews | Active since Jan 2020
Their staff arrived on the day, promptly stole my domestics cell phone. My domestic reported this to me and I approached the foreman asked that it be returned. it was anonymously returned 5 minutes later. I thought that was the end of it. Turns out we were wrong. Their guys also stole a box containing whisky which we only discovered after the fact. We reported this to them a few days later after unpacking hoping that it would be returned after a similar chat with their staff . No luck and no attempt to take responsibility at all. Reported them to the Consumer Protection Ombudsman and their response was a vitriolic and frankly disgusting personal attack on me. we have never been anything but polite and have simply requested that they assume responsibility for the people they chose to move our possessions. The matter is still before the Ombudsman. will report back when we have a result. the worst customer service I think I have ever experienced.
1 reviews | Active since Jan 2020
We were going to move on 28/1. I contacted Day & Night for a quotation, which they sent quickly and it was good. They (Marius and 2 men) arrived early and are friendly. The full job was done well and I'll recommend them anytime. Thank you Day & Night. ?
1 reviews | Active since Jan 2020
We were going to move on 28/1. I contacted Day & Night for a quotation, which they sent quickly and it was good. They (Marius and 2 men) arrived early and are friendly. The full job was done well and I'll recommend them anytime. Thank you Day & Night. ?
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