RT
Riaan T
Active since Apr 2015
30
Reviews
0
Industries
Reviews
30 reviews10 months ago
Nightmare experience
I approached this company for help, everything sounded good till i signed the paperwork then it turned into a nightmare. after numerous attempts to find an affordable way forward for me as the client and ultimatums by this company i decided to withdraw from them and seek other assistance. Now i get hit with huge bills, more threats etc and they just pass the buck. it seems they want things their way, and stuff the client. how they can be voted and rated so highly baffles me.
112 replies
10 months ago
Stay away
This company puts you in a worse position than before applying for review. They sell terms of 5 to 6 years but once signed up they extended it to 11 years. How is this even possible to hold a consumer hostage for 11years? Seriously?
162 replies
16 months ago
POOR CUSTOMER SERVICE
I have a policy but tried adding another vehicle to my policy, what a nightmare. i have submitted photos 4 x times and it gets declined each and every time. when i phoned in i spoke to a gentleman who told me that the sun is shining on the car and they can not see it clearly ? REALLY???? its day time, does the sun not shine during the day ? i asked if i should rather take my business elsewhere as i seem to have to jump through many hoops to get cover, and i was advised very nonchalantly "that's your choice if you want to" CLEARLY Naked insurance has enough clients, that my small instalment means nothing to them. I then re-submitted photos again and was declined again, i phoned and spoke to a lady who said i would have to send an email to cancel my policy ? what policy ? you people keep on declining my photos, so the policy is not even active, yet you where quick to take my money. never the less, the consultant then decided to end the call as it was 16H00, apparently putting me on hold. This was a BIG wakeup call, i will have to move to another insurance company as clearly having me as a client means nothing to naked insurance. PATHETIC!!!!!!!
56 replies
18 months ago
False advertising
Samsung does not honor the advertised price. I saw a QLED Samsung television and when i contacted the online department to place the order, i was advised the price is wrong. I queried it with the consultant Tokozo, and he advised me that it is not their price but in fact a "google" price and i am welcome to take legal action if i wish, they will not honor the price. ? i mean, seriously ? is this how clients gets treated by Samsung representatives ? Very disappointing to say the least
106 replies
18 months ago
Poor communication from FNB
I opted to downgrade my account to a cheaper option as the account that i had did not offer anything worthwhile. FNB decided to cancel my debit card without notice or replacement card, so when i tried to use the card today it got declined. needless to say the embarrassment i had to endure. when i phoned the call center i was quickly advised by the agent Nobuhle that "it was your choice to downgrade, so we cancelled your card and now you have to order and pay for a new one" seriously ? i cant believe FNB could react like this. i think it best to move my accounts else where.
53 replies
20 months ago
Effortless moving experience
These guys did my move last week. they arrived early for collection. loaded everything effortlessly and the move was completed within 2 hours. an absolute breeze. best off all, i had no damages or breakages as one would expect with moving house. definitely recommend these guys.
0 replies
21 months ago
Disgusting Estate Agent full off Ares and graces
Judy Foster, what a disgusting, vulgar piece of human being. Pathetic excuse for an estate agent. Attacks me and my partner verbally, in front of her clients, forcing her way into my house like a lunatic. I was at my new property which i am renting from a different estate agency, THANK GOD, when this women pitches, storming into my house with "new tenants". when I advised her the property has been taken and we are the new tenants, we where actually busy with measurements in the house, she laughed and said "we will see about that" she apparently spoke to the landlord and he confirmed the place is still available. I told her this is nonsense as we have a signed contract, she started raising her voice and cussing me out, telling me I am a JOKE...and she will do as she pleases and will market the property as she sees fit. she made it very clear i have no rights or say as i am merely a tenant. i should go buy my own house. WOW!!!!!!! is this how jawits operates ? scary to say the least This woman works at the Jawits Tygerberg branch in the western cape region as a principal. her number is 0836070745 I expect a written apology from Jawtiz and in particular from this woman. disgusting to say the least.
58 replies
27 months ago
No Clue Consultants
I app**** for a credit card via the clear score app and sent all docs as required by the app. The consultant from standard bank phoned, all off a sudden now they need more documents, etc. Eventually the card was approved but with a way less limit than was pre-approved. Today i get another call from the call center, now i have to re-submit even more documents ? What is going on at standard bank ? I rather decided to cancel this whole application, if the account starts out like that, i cant even imagine what will happen going forward.
116 replies
29 months ago
Poor to no Feedback
Poor feedback, vague answers. when asking to speak to a senior person, i get put on hold for endless amount of minutes. Sesethu & Neo does not tell the truth and avoids responsibility for the incorrect information they claim they gave me. Absolutely disappointing service, especially being so long with this company.
145 replies
29 months ago
Lies and more Lies
Poor to no feedback. Client needs to follow up constantly with creditors and consultants. Lies and stories from Sesethu & Neo. The one department does not know what the other one does. Money mysteriously disappears with no proper responses.
73 replies
Review Distribution
5 Star
1 (3.3333333333333335%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (10%)
1 Star
26 (86.66666666666667%)