GH
Gerda B
Active since Oct 2022
32
Reviews
0
Industries
Reviews
32 reviews4 months ago
What a disgrace that you do this to a member of years being part of you
Sort out this mess and pay the physio out of my daily limit. We pay thousands and you service does not even deserve srar Subject: Concern Regarding Medical Documentation I hope this message finds you well. I am writing to express my concern regarding the recent document I received, which has left me rather surprised. In November (already part of the medical aid as a member), Mike experienced a fall that resulted in an injury to his right arm, which I referenced in the document. I took him to the clinic for evaluation, as this arm occasionally exhibits symptoms of trembling WHICH I STATED IN ATTACHED DOCUMENT. Although we did not fully comprehend the circumstances surrounding the fall, we were provided with pain medication and returned home. I thought it was a stroke not that I have any knowledge of a stroke and we stay in a rural area, but he said he is fine and we went home. Due to ongoing discomfort, I decided to consult a physiothe******, who informed us about a physician specialising in Botox treatments for the arm and shoulder. While I have not personally met this physician, he reached out to me, and I indicated that I would consider the treatment if it were covered by our medical aid; otherwise, we would continue with prescribed exercises at home. Out of respect for the medical aid to which I have been a member for many years, I refrained from taking him to a physician. Therefore, I find it quite alarming that your actions suggest a cancellation of Mike’s medical coverage. I would like to emphasise that I am not fami**** with his medical history, as he has always been physically fit and in good health. I kindly request that you review the information I have provided in the attached document. Thank you for your attention to this matter. Sincerely,
265 replies
6 months ago
WHAT A DISGRACE FOR A MEDICAL AID.
What a disgrace. I sent 10 emails they responded to none and it is very urgent. my husband is still not on the app where I want to submit a claim under his name. Email replies does not happen at all it is terrible service.
372 replies
7 months ago
What a diagrace
Good Day Frederik I am past myself with anger regarding my Purchase. HERE COMES WAR. I bought it to clean my upholstery and now I cannot use the shampoo because of the short pipe. If you press the pipe that feeds the champoo, there is no way it can be so tight. How on earth if the machine is under warranty can you as a company claim that I will not get a new machine after you sold me a faulty one I bought the machine below and used it 3 times. Still under warranty. The pipe that must feed the champoo was to short so it broke not my fault it is a machine problem even you can refer to it to see what I meant. I see now my return is declined. Are the takealot agents to stupid to unserstand or see there is an issue with that small little pipe. I am publishing this everywhere. Sick of this bad client service in SA. Gerda
0 replies
16 months ago
Disgrace *****
Good Day, Shameel I trust this message finds you well. I hope not to come across as constantly complaining, but I’ve reached my limit with this ongoing issue. In September, during a recorded call with a Vodacom agent, I clearly stated that I do not have the number 0662403456. I also explained that every time I attempt to upgrade, this number receives the OTP, which prevents me from proceeding. Today, I decided to call this number, and the situation is as follows: I am paying for a number that I do not own or receive any data for. This feels like *****, as I am effectively paying for someone else. I have raised this issue multiple times, yet it remains unresolved. Please treat this matter with the urgency it deserves and assist in rectifying this issue promptly. I tried to upgrade my ...... number and AGAIN THAT NUMBER RECEIVE OTP pins that is not mine!!!!!! Kind regards,
56 replies
16 months ago
WHAT AN *********** BUNCH OF PEOPLE
Dear Miss Wyngaard I am writing to express my concern and frustration regarding the lack of progress on a claim submitted on 6 November 2024. It has been over a month since submission, and despite multiple follow-ups, the matter remains unresolved. Two weeks ago we followed up and let your agent know that the claim was approved at 14:45 that morning. However, when I called again on Friday, I was told that the person managing the claim was not at work. Despite further attempts to obtain clarity, we have received no updates. To make matters worse, we contacted the company in Malmesbury that is supposed to proceed with the work, and they confirmed that they have not received any go-ahead from your side. This delay is causing significant distress to my elderly parents (aged 82 and 78), who are trying to sell their home but are unable to do so due to ****** fixtures (e.g., tabs). This situation is unacceptable, and I urge you to prioritize the finalization of this claim as a matter of urgency. My father’s ID number is 4209015024089. Please provide an update on the status of the claim and the timeline for its resolution. I would greatly appreciate your immediate attention to this matter. Attached is a screenprint of their claim ....
168 replies
17 months ago
Gems a disgrace
I receuve emails from then that i did not pay my nedical aid but i am a government official and it gets deduct from my account by DHRT. You guys must stop your bull dust
168 replies
17 months ago
COMPUTER HUT GANSBAAI WHAT A DISGRACE WORKING WITH AN *********** ACCOUNTANT
I used the computer hut for more than a year. In October, I informed them that my bank account had been hacked, and I would make payment in a few days. To show good faith, I paid them R900. Then in November, a debit order close to R2000 was deducted from my account without my authorization. When I raised the issue, the accountant switched off the fiber connection because I wasn't answering my phone. However, I was presenting in a webinar at the time. Following this, the accountant refunded me the R900. It’s perplexing to me why someone would want money back for services rendered. I wonder if, because we live in a small town, people feel they can act with impunity. I then received an extensive email threatening me with blacklisting and debt review, as if I were a child. If the computer hut wants to enhance their brand, this is certainly not the way to do it.
0 replies
17 months ago
WHAT A DISGRACE
Dear Shameel, I hope this message finds you well. I would like to bring to your attention a matter concerning my iPad account. I was informed that an upgrade could be processed starting in September. After discussing this with one of your representatives during that month, I proceeded with the upgrade. However, I learned yesterday that the upgrade is not scheduled to occur until January. Consequently, I am now charged for two devices. Additionally, I have discovered charges associated with data that I was unaware of, which has resulted in my account payment increasing from R2700 to R3500. I must emphasize that I will not be responsible for these charges as my account was compromised without my knowledge. What must I do with 20gb data while I have computer hut wifi and I cannot pay for it. I request that these charges be removed from my account promptly and deducted by the close of business on Monday. I do not intend to pay R1000 for services I did not utilize or request. Thank you for addressing this matter.
284 replies
22 months ago
Unprofessional employee Tshepo Modiagotla
I am passed myself by the way i was addressed by a front desk manager at city lodge bloemfontein. Monday i arrived i went to the restaurant and i ordered. A lady told me she will bring my food to me. The same happened the rest of the week. Yesterday i called and all of a sudden i must collect but my colleague did the same at the same time but i must collect... tonight when i asked this ****y unprofessional person backchatted me and try to pick a fight in the passage. He addressed me as if i am a chikd then send me this message..... We do understand that you received room service from Monday we will look into it as the waiters are not supposed to do room service. Please adhere to our terms of service. As aforementioned, we will assist you with room service for today only. But going onwards please note we don't offer the room service at all. This are our terms. If you have any questions, you're welcome to come to reception for further clarity. This is not the way to address an issue and we will never put our feet here again
0 replies
25 months ago
netstar what a disgrace
What a disgrace. They keep on deducting money out of my account for premiums stating I am not paying while Netstar is part of my first for women policy. i want my money refunded before i open up a ******** case my car does not even have the correct numberplate and it states i stay in Bluedowns
448 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
32 (100%)