TM
Theresa M
Active since Sep 2011
6
Reviews
0
Industries
Reviews
6 reviews79 months ago
Frustating episode
I uninstalled my banking app and sometime install it again. All my info was correct but i used the wrong pin nr/s and was then blocked. On the 14th of Oct I went to the Brackenfell branch. It is a smart branch and would have expected their people to be smart as well. Although, the woman who was suppose to help was, as if, a teller sitting behind a glass counter. From both sides was it difficult to hear and understand each other. She asked my id, i had to show my thumb fingerprint, gave her my profille nr. But still couldn't she solve the problem. I then lost my patience and quit the enquiry. Afterwards I again tried the uninstall and install the app. This time was everything correct but when I login I get the message : "the profile can't be used right now". If the app could show me that straight away why couldn't the woman tell me that and explain what the problem is?
0 replies
79 months ago
Disappointed
After being a loyal client for years I cancelled my bank card on 2/8. But they still charged me with banking fees (R399/month). I phoned the call centre and queried it. The fees were then reversed. But in Sept they charged the fees again. I then sent an email to premier banker. She replied that she forwarded it to the proper dept. Two weeks later still no response, and now charged fees again. Even sent me a warning sms.
210 replies
100 months ago
Impressive
We were going to move on 28/1. I contacted Day & Night for a quotation, which they sent quickly and it was good. They (Marius and 2 men) arrived early and are friendly. The full job was done well and I'll recommend them anytime. Thank you Day & Night. ?
0 replies
102 months ago
Not taking responsability
I went to PnP Hyper in Brackenfell. At the till the lady asked me if i wanted bags, and i said yes please. The packer, Dorothy, put all the bags in trolley as well as the 3kg Omo & dogfood. I asked her who told her i didn't want those in a bag. Her excuse was (a) that the till attendant didn't give her enough bags; (b) i should have told the till attendant how many bags i wanted. This is bad attitude to pass the buck. Dorothy could have used her own inisiative.
105 replies
125 months ago
Web hosting
I recently purchased a web hosting account with Mweb. The sales person assured me that i could use the [URL Removed] web builder vie the control panel. after logging onto the control panel, there was no possible means to upload the [URL Removed] web builder. after logging a complaint via the Mweb site all that has been don is the complaint has been escalated to the Technical support. i have not yet had any response and i cannot build my site. it seems as though Mweb have no help or tutorials on how to do this. Mweb have a site builder that in my opinion may not be any good as there are no examples of previously built sites for a comparison. the only reason that i purchased this was that i could use the [URL Removed] base. i have a reference number from Mweb: REF# 20160102000055.<br> <br> Regards<br> Steve
75 replies
132 months ago
Not good service
I couldn't log in, forgot my password. They responded, saying the cellphone number I'm giving is wrong. I eventually remembered the old one I gave them (a few years ago). I then sent RCS an email (with my ID attached) on 23/5, requesting that they'll change my cellphone number. No respnse to that. What's taking so long?
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (16.666666666666668%)
3 Star
0 (0%)
2 Star
5 (83.33333333333333%)
1 Star
0 (0%)