DE
D&d Electronics
Unclaimed Business
DE
D&d Electronics
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Electronics & Technology
#9NPS Score
0Unlikely
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
Melody B
1 reviews | Active since Jan 2020
14 Dec 2020, 11:48
Excellent customer service and turn around time for receipt of product.
I ordered a new charging cable on Thursday afternoon and it was there by today. The young lady I dealt with was really friendly and a pleasure to deal with. Thank you Juan-Marie, it's not often you get service like yours anymore.
Helpful (0)
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Melody B
1 reviews | Active since Jan 2020
14 Dec 2020, 11:48
Excellent customer service and turn around time for receipt of product.
I ordered a new charging cable on Thursday afternoon and it was there by today. The young lady I dealt with was really friendly and a pleasure to deal with. Thank you Juan-Marie, it's not often you get service like yours anymore.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
19 May 2017, 20:59
Do you actually know how to run a business?
<p>My Samsung S7 Edge's screen was cracked so we took it into the only approved Samsung dealer in East London. I am told it will take 3 to 4 weeks. 4th week I call and they say they are still awaiting my screen from Samsung but it will be arriving in 2 days. By the 6th week I have heard nothing, so I call again... my phone is STILL not fixed because again, Samsung has not sent it. I go to collect my phone, contact Samsung to get a courier to fetch it and send to JHB to be repaired. I was told that NO screen was ordered under my IMEI number so they contact D&D directly to get the job card number. Samsung calls me back to let me know that it was not ordered because D&D has internal politics. So they keep my phone for 6 weeks whilst I am paying the contract and don't bother ordering my screen because they have internal politics and then lie to me twice as well. Come on #Samsung, get yourself another approved repair centre in East London because D&D is not a company but a pre-school.</p>
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Anonymous
1 reviews | Active since Jan 2020
19 May 2017, 20:59
Do you actually know how to run a business?
<p>My Samsung S7 Edge's screen was cracked so we took it into the only approved Samsung dealer in East London. I am told it will take 3 to 4 weeks. 4th week I call and they say they are still awaiting my screen from Samsung but it will be arriving in 2 days. By the 6th week I have heard nothing, so I call again... my phone is STILL not fixed because again, Samsung has not sent it. I go to collect my phone, contact Samsung to get a courier to fetch it and send to JHB to be repaired. I was told that NO screen was ordered under my IMEI number so they contact D&D directly to get the job card number. Samsung calls me back to let me know that it was not ordered because D&D has internal politics. So they keep my phone for 6 weeks whilst I am paying the contract and don't bother ordering my screen because they have internal politics and then lie to me twice as well. Come on #Samsung, get yourself another approved repair centre in East London because D&D is not a company but a pre-school.</p>
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nkululeko M
1 reviews | Active since Jan 2020
10 Mar 2015, 14:35
Poor service
I cracked my cellphone screen so i take it in for repairs. They tell me its going to take 2-3 weeks. I call them at the end of the 3rd week to find out wats goin on because they dont call to update me on wats going on. I call and they tell me that my phone will be ready soon and they will let me know when its available. Its the 4th week now and they are telling me that my phone should be available next week monday (in the 5th week). I would not have an issue if they could atleast have the deacency to call and update me.
Helpful (0)
|Replies (0)nM
nkululeko M
1 reviews | Active since Jan 2020
10 Mar 2015, 14:35
Poor service
I cracked my cellphone screen so i take it in for repairs. They tell me its going to take 2-3 weeks. I call them at the end of the 3rd week to find out wats goin on because they dont call to update me on wats going on. I call and they tell me that my phone will be ready soon and they will let me know when its available. Its the 4th week now and they are telling me that my phone should be available next week monday (in the 5th week). I would not have an issue if they could atleast have the deacency to call and update me.
0
Replies (0)