De Jonghs Panelbeaters
Claimed Business
De Jonghs Panelbeaters
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
-100Unlikely
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAN
ALETTA N
1 reviews | Active since Jan 2020
12 Feb 2026, 07:31
BAD SERVICE
My car was booked with them for a repair and when I called them to confirm the booking I asked when I drop my vehicle off if they can take me home. I was informed that we are not going to Macassar which is in a 10 to 12 km radius from them. They apparently only drop people in Strand Somerset west or Gordons Bay. why in this day and age does people still discriminate like this where you come from and what the colour of your skin is. I pay my insurance and my insurance pay for the service you are about to render, yet you choose who you want to serve. When i asked the receptionist to talk to her manager about this, she did and the manager phoned me back saying I am sorry, but you need to find your own way back home. So, I said to her then I don't see why I have to do business with them and I will ask my insurance to get another panel beater and she said fine with me. The attitude makes me never want to expose them for their principals which is so 1960 and yet they did not even bother to give me a reason why they don't come to my area.
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ALETTA N
1 reviews | Active since Jan 2020
12 Feb 2026, 07:31
BAD SERVICE
My car was booked with them for a repair and when I called them to confirm the booking I asked when I drop my vehicle off if they can take me home. I was informed that we are not going to Macassar which is in a 10 to 12 km radius from them. They apparently only drop people in Strand Somerset west or Gordons Bay. why in this day and age does people still discriminate like this where you come from and what the colour of your skin is. I pay my insurance and my insurance pay for the service you are about to render, yet you choose who you want to serve. When i asked the receptionist to talk to her manager about this, she did and the manager phoned me back saying I am sorry, but you need to find your own way back home. So, I said to her then I don't see why I have to do business with them and I will ask my insurance to get another panel beater and she said fine with me. The attitude makes me never want to expose them for their principals which is so 1960 and yet they did not even bother to give me a reason why they don't come to my area.
0
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Sybrand N
1 reviews | Active since Jan 2020
9 Apr 2025, 15:10
Poor service
Vechile was supposed to be finished in 3 working days as agreed on by them. On the day I was supposed to received the vehicle I was informed they broke the windscreen. And forgot to let me know or insurance company. 7 working days later and my vehicle is not done. No windscreen yet .
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Sybrand N
1 reviews | Active since Jan 2020
9 Apr 2025, 15:10
Poor service
Vechile was supposed to be finished in 3 working days as agreed on by them. On the day I was supposed to received the vehicle I was informed they broke the windscreen. And forgot to let me know or insurance company. 7 working days later and my vehicle is not done. No windscreen yet .
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Andre R
1 reviews | Active since Jan 2020
5 Feb 2024, 05:03
Excellent Service
I took my vehicle in for a quotation to fix the boot spring bracket. After an assessment it was determined that it was not such a small job and it could costs up to R10000. However Nico came up with an alternative and the workshop manager Julius fixed the problem, FREE OF CHARGE. Thank you Nico and Julius for your excellent and professional service. André ******ts 0829039535
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Andre R
1 reviews | Active since Jan 2020
5 Feb 2024, 05:03
Excellent Service
I took my vehicle in for a quotation to fix the boot spring bracket. After an assessment it was determined that it was not such a small job and it could costs up to R10000. However Nico came up with an alternative and the workshop manager Julius fixed the problem, FREE OF CHARGE. Thank you Nico and Julius for your excellent and professional service. André ******ts 0829039535
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Cliff R
1 reviews | Active since Jan 2020
31 Jul 2023, 07:19
****o Service
What a load of **** Mr De Jongh, if the problem that we have faced now on a number of occasions is caused by a previous repair, why is it only now after your company has repaired the car that we have this problem, we have owned the car for 3 years prior to the accident and at no point had a problem with paint peeling off coincidently on the same bumper that you have repaired a number of times. Your assessment photographs will show no area of paint flaking at all except for the area damaged during the accident!
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Cliff R
1 reviews | Active since Jan 2020
31 Jul 2023, 07:19
****o Service
What a load of **** Mr De Jongh, if the problem that we have faced now on a number of occasions is caused by a previous repair, why is it only now after your company has repaired the car that we have this problem, we have owned the car for 3 years prior to the accident and at no point had a problem with paint peeling off coincidently on the same bumper that you have repaired a number of times. Your assessment photographs will show no area of paint flaking at all except for the area damaged during the accident!
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Cliff R
1 reviews | Active since Jan 2020
14 Jul 2023, 04:21
Absolutely Shocking Service
I see another person by the name of Danie has also expressed his dismay with the quality of workmanship with De Jongh's Panelshop in Strand. I have exactly the same complaint, my wife's Audi has been returned to them twice after the car was bumped by a third party while parked on 24 September 2021. They have attempted to respray the front bumper twice and the paint keeps peeling off, they now simply wish to blame a previous repair which they suggest must have happened before we bought the car. In the 4 years that we owned the car at the time of this incident , there was no issue or damage to paintwork as De Jongh's, assessment records would support as the assessor photographed the accident damage in order to finalize their quote. Why have we now had the car returned to them on two occasions since their repair was carried out and now the fault has occurred for the third time which they now want to walk away from. The outcome of this for us now is as follows: 1) I would not advise anybody to have repairs done by these guys, not even to a bicycle. 2) Due to lack of support in this matter, Indwe Risk, my insurance broker and Santam, the underwriter with whom we have been associated for many years, will now lose my business as from end July 2023 as we will sign with an alternative service provider. 3) This matter will be taken to the insurance ombudsman for review. 4) Further publication of this will be advertised on Social Media Platforms.
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Cliff R
1 reviews | Active since Jan 2020
14 Jul 2023, 04:21
Absolutely Shocking Service
I see another person by the name of Danie has also expressed his dismay with the quality of workmanship with De Jongh's Panelshop in Strand. I have exactly the same complaint, my wife's Audi has been returned to them twice after the car was bumped by a third party while parked on 24 September 2021. They have attempted to respray the front bumper twice and the paint keeps peeling off, they now simply wish to blame a previous repair which they suggest must have happened before we bought the car. In the 4 years that we owned the car at the time of this incident , there was no issue or damage to paintwork as De Jongh's, assessment records would support as the assessor photographed the accident damage in order to finalize their quote. Why have we now had the car returned to them on two occasions since their repair was carried out and now the fault has occurred for the third time which they now want to walk away from. The outcome of this for us now is as follows: 1) I would not advise anybody to have repairs done by these guys, not even to a bicycle. 2) Due to lack of support in this matter, Indwe Risk, my insurance broker and Santam, the underwriter with whom we have been associated for many years, will now lose my business as from end July 2023 as we will sign with an alternative service provider. 3) This matter will be taken to the insurance ombudsman for review. 4) Further publication of this will be advertised on Social Media Platforms.
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GW
Genevieve W
1 reviews | Active since Jan 2020
19 Oct 2021, 06:42
Amazing Service
Amazing service. I was notified every step of the way and I got my car back sooner than expected. The work was top class. They really have there communication channels down to a very fine art. I was very impressed.
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Genevieve W
1 reviews | Active since Jan 2020
19 Oct 2021, 06:42
Amazing Service
Amazing service. I was notified every step of the way and I got my car back sooner than expected. The work was top class. They really have there communication channels down to a very fine art. I was very impressed.
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Ntombifuthi M
1 reviews | Active since Jan 2020
24 Oct 2020, 09:45
wide range
very good prices on their wide range, great people too
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Ntombifuthi M
1 reviews | Active since Jan 2020
24 Oct 2020, 09:45
wide range
very good prices on their wide range, great people too
0
Replies (0)