DO
Department of Home Affairs Germiston
Unclaimed Business
DO
Department of Home Affairs Germiston
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Department of Home Affairs Germiston
Department of Home Affairs Germiston has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Department of Home Affairs Germiston across 9 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDC
Daryl C
1 reviews | Active since Jan 2020
30 Jun 2025, 10:25
DEPT OF HOME AFFAIRS
I made an online appointment - details as follows - Dear Sir/Madam With reference to your appointment booking for *********X3089 on 18 Jun 2025 , submitted on the Branch Appointment Booking system. You opted to make a booking at the branch of your choice. You are required to visit the booking branch within your booking time period or you will forfeit your priority booking and might not be serviced until you schedule another booking. Your confirmed booking details are as follows: Booking Reference No: YEF-LSPHH-3-APT Branch: EDENVALE Date: 21 Jun 2025 Time: 13:00 - 14:00 When visiting the branch for your appointment you will be required to bring your ID. WHEN I GOT TO THE OFFICE THEY WERE CLOSED !!!!
Helpful (0)
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Daryl C
1 reviews | Active since Jan 2020
30 Jun 2025, 10:25
DEPT OF HOME AFFAIRS
I made an online appointment - details as follows - Dear Sir/Madam With reference to your appointment booking for *********X3089 on 18 Jun 2025 , submitted on the Branch Appointment Booking system. You opted to make a booking at the branch of your choice. You are required to visit the booking branch within your booking time period or you will forfeit your priority booking and might not be serviced until you schedule another booking. Your confirmed booking details are as follows: Booking Reference No: YEF-LSPHH-3-APT Branch: EDENVALE Date: 21 Jun 2025 Time: 13:00 - 14:00 When visiting the branch for your appointment you will be required to bring your ID. WHEN I GOT TO THE OFFICE THEY WERE CLOSED !!!!
0
Replies (0)NJ
Nomonde J
1 reviews | Active since Jan 2020
4 Dec 2024, 15:35
Germiston home affairs rude staff
The germiston home affairs ladies specifically staff are rude yesterday an older lady working there was giving me attitude and rudely assisting us and even threatened that she wont give me my passport if im angry.Today another one cancelled our ticket number told us to reactivate it at number 12 the lady at number 12 redirected me back to her telling me she doesnt deal with such issues they are rude I dont know if they work for just the salary or for helping us.It is really wrong for a woman to be rude to other women but kind to men I say this because when I called my dad to handle everything she was then calm and quick even waited for him to fetch other documents in the car but with me she quickly cancelled and said other people are waiting meanwhile she just wanted to chat with her friends/colleagues.
Helpful (0)
|Replies (0)NJ
Nomonde J
1 reviews | Active since Jan 2020
4 Dec 2024, 15:35
Germiston home affairs rude staff
The germiston home affairs ladies specifically staff are rude yesterday an older lady working there was giving me attitude and rudely assisting us and even threatened that she wont give me my passport if im angry.Today another one cancelled our ticket number told us to reactivate it at number 12 the lady at number 12 redirected me back to her telling me she doesnt deal with such issues they are rude I dont know if they work for just the salary or for helping us.It is really wrong for a woman to be rude to other women but kind to men I say this because when I called my dad to handle everything she was then calm and quick even waited for him to fetch other documents in the car but with me she quickly cancelled and said other people are waiting meanwhile she just wanted to chat with her friends/colleagues.
0
Replies (0)TS
Tinus S
1 reviews | Active since Jan 2020
28 Nov 2024, 12:20
Slow and weak service. For 4 years to register twins
Its been 4 years and on going thaty wife and myself have been having a hard time with Registering our twins . we have had a problem sins covid 19 where I have showin away or get the excuse our system is offline or we can not help to register now . 4 years later to this day we have been showing away because of power problems and asked to go to boksburg . its a fighting battle and still we are getting showing away . we have relocate to limpopo after we lost all our belongs in a house fire . is there someone that van help as the twins needs to go to school and we need the certificates . please can we get help
Helpful (0)
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Tinus S
1 reviews | Active since Jan 2020
28 Nov 2024, 12:20
Slow and weak service. For 4 years to register twins
Its been 4 years and on going thaty wife and myself have been having a hard time with Registering our twins . we have had a problem sins covid 19 where I have showin away or get the excuse our system is offline or we can not help to register now . 4 years later to this day we have been showing away because of power problems and asked to go to boksburg . its a fighting battle and still we are getting showing away . we have relocate to limpopo after we lost all our belongs in a house fire . is there someone that van help as the twins needs to go to school and we need the certificates . please can we get help
0
Replies (0)SM
Sylvia M
1 reviews | Active since Jan 2020
4 Nov 2024, 22:53
Department of Home Affairs is the worst by far. They have no empathy at all. They don't mind sending you away because the system is "offline". How many times must we take off work just to be turned away because the system is offline?? Worst of all you hav
Beyond Pathetic, I wish there was a 0 rating😡😡😡😡
Helpful (0)
|Replies (0)SM
Sylvia M
1 reviews | Active since Jan 2020
4 Nov 2024, 22:53
Department of Home Affairs is the worst by far. They have no empathy at all. They don't mind sending you away because the system is "offline". How many times must we take off work just to be turned away because the system is offline?? Worst of all you hav
Beyond Pathetic, I wish there was a 0 rating😡😡😡😡
0
Replies (0)KX
Khongelani X
1 reviews | Active since Jan 2020
17 Oct 2024, 10:01
Bad customer service ‼️
I made an online booking for ID collection at Vuwani home affairs. appointment was between 9 and 10, I've been waiting for almost 4 hours. They prioritise those who are paying. To look for an ID shouldn't take more than an hour. The security lady also is very rude, I'm very disappointed with their service mxm😡😡😡
Helpful (0)
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Khongelani X
1 reviews | Active since Jan 2020
17 Oct 2024, 10:01
Bad customer service ‼️
I made an online booking for ID collection at Vuwani home affairs. appointment was between 9 and 10, I've been waiting for almost 4 hours. They prioritise those who are paying. To look for an ID shouldn't take more than an hour. The security lady also is very rude, I'm very disappointed with their service mxm😡😡😡
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Replies (0)NK
Norah K
1 reviews | Active since Jan 2020
12 Sept 2024, 11:04
Non compliant immigration officers
They don't even deserve a star. Their immigration officers don't even know the immigration law. Worst place to go for immigration issues. Tumi there is the worst immigration officer.
Helpful (0)
|Replies (0)KS
Keletso S
1 reviews | Active since Jan 2020
8 Jul 2024, 13:20
Bad bad bad
Why do we have to book if we are going to wait on the que the whole day, my appointment was at 11-12 & its 3:20 as i write this butvi haven't been helped at all. They are chit chatting and saying they are off line....
Helpful (0)
|Replies (0)KS
Keletso S
1 reviews | Active since Jan 2020
8 Jul 2024, 13:20
Bad bad bad
Why do we have to book if we are going to wait on the que the whole day, my appointment was at 11-12 & its 3:20 as i write this butvi haven't been helped at all. They are chit chatting and saying they are off line....
0
Replies (0)LS
Linda S
1 reviews | Active since Jan 2020
25 May 2024, 08:17
Poor service
I booked online,my date was 22 May 2024,time was 9am to 10am. I came earlier around6am, they told us the system is offline and came the next day still the system is offline. The security advice me to come on Saturday so that i may not cue again,they promised to attend me,im here ,since 6:30am they told us the system is offline. No one is attending us.
Helpful (0)
|Replies (0)LS
Linda S
1 reviews | Active since Jan 2020
25 May 2024, 08:17
Poor service
I booked online,my date was 22 May 2024,time was 9am to 10am. I came earlier around6am, they told us the system is offline and came the next day still the system is offline. The security advice me to come on Saturday so that i may not cue again,they promised to attend me,im here ,since 6:30am they told us the system is offline. No one is attending us.
0
Replies (0)