DO
Department Of Labour Germiston
Unclaimed Business
Government & Ombudsman Services|1|1 Reviews (last 12 months)|This business does not respond to reviews
DO
Department Of Labour Germiston
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Department Of Labour Germiston
Department Of Labour Germiston has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Department Of Labour Germiston across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTM
Tlou M
1 reviews | Active since Jan 2020
16 Feb 2026, 07:23
UIF - Germiston
People going to labour Monday to Friday they send them back they said system is down and we need that money for UIF as we not working anymore and when you go to Benoni or somewhere else they said go back to Germiston
Helpful (0)
|Replies (0)TM
Tlou M
1 reviews | Active since Jan 2020
16 Feb 2026, 07:23
UIF - Germiston
People going to labour Monday to Friday they send them back they said system is down and we need that money for UIF as we not working anymore and when you go to Benoni or somewhere else they said go back to Germiston
0
Replies (0)ZM
Zoe M
1 reviews | Active since Jan 2020
16 Feb 2025, 19:29
Unpaid Uif
Please send your officials to check what is happening in Germiston, people are suffering and they are not getting their monies, even if they say your money is approved but they don't release people's monies. Too much ***** is happening they want to be paid so they can release your money.
Helpful (0)
|Replies (0)ZM
Zoe M
1 reviews | Active since Jan 2020
16 Feb 2025, 19:29
Unpaid Uif
Please send your officials to check what is happening in Germiston, people are suffering and they are not getting their monies, even if they say your money is approved but they don't release people's monies. Too much ***** is happening they want to be paid so they can release your money.
0
Replies (0)NM
Neo M
1 reviews | Active since Jan 2020
7 Jan 2025, 21:14
UIF Maternity benefit
The service in this place is very horrible, from the security guards to staff at reception and the manager by the name of Wanti or Wandi whoever his name is. We have been going to labour department in Germiston since February 2024 till January 2025 regarding my Wife's maternity benefit,but no help instead they give us attitude and tell us that we're lying, I mean who can wake up and decide to go to labour just to lie?? We already spent close to R1000 on transport by just going there. We then got help from the gentleman by the name of Wandi , he promised that the application will approve in 10 days , but nothing, and today the 07 of Jan 2024 we are here again and found the same guy " Wandi outside, he still gave us attitude and told my Wife that she's lying forgetting that we have his personal email where we were communicating with him , but he never helped us still . I'm very disappointed and angry about the level of service we received,it's very frustrating, something must happen in all these departments with poor customer service because I personally pay about R1500 tax every month, so we're not going to be played when we need help, it's for free that's a fact we pay for these services through our taxes. I will not rest until something happens. And if I have to go live,let it be because "WOW"
Helpful (0)
|Replies (0)NM
Neo M
1 reviews | Active since Jan 2020
7 Jan 2025, 21:14
UIF Maternity benefit
The service in this place is very horrible, from the security guards to staff at reception and the manager by the name of Wanti or Wandi whoever his name is. We have been going to labour department in Germiston since February 2024 till January 2025 regarding my Wife's maternity benefit,but no help instead they give us attitude and tell us that we're lying, I mean who can wake up and decide to go to labour just to lie?? We already spent close to R1000 on transport by just going there. We then got help from the gentleman by the name of Wandi , he promised that the application will approve in 10 days , but nothing, and today the 07 of Jan 2024 we are here again and found the same guy " Wandi outside, he still gave us attitude and told my Wife that she's lying forgetting that we have his personal email where we were communicating with him , but he never helped us still . I'm very disappointed and angry about the level of service we received,it's very frustrating, something must happen in all these departments with poor customer service because I personally pay about R1500 tax every month, so we're not going to be played when we need help, it's for free that's a fact we pay for these services through our taxes. I will not rest until something happens. And if I have to go live,let it be because "WOW"
0
Replies (0)MM
Mantoa M
1 reviews | Active since Jan 2020
16 Sept 2024, 12:28
Department Of Labour in Germiston has ***********, disrespectful and lazy staff members. There is no order in that building , it's a shame how unemployed people are being treated there
On the 11th of September 2024, I Mantoa Mamsika went to The Department Of Labour in Germiston to apply for my UIF as I was Occupied or hired by The Department Of Education as an Assistant Educator at a certain primary school in Katlehong. We queued and queued from 6am only to be attended around 12 mid day and the reason we got attended it's because there's a short colored lady who arrived, I think she's a Manager or something that's when the place started shaking up and queues started to move. The lady at reception named Nomsa or Sibongile,she has a Zulu name, asked me to go to Counter/Table 18 at Declaration Department to collect a D-Blank. However I did go and ask the gentleman because he was still busy he then asked the lady on counter 17 which was next to him to assist and she gladly did. When I went to the application side I noticed my D-Blank states that I worked from 01/09/23 - 31/12/23 which is incorrect. I went back to the gentleman and the lady which is table 17 and 18 to ask them to rectify the mistake and they said there's nothing they can do about it(In a disrespectful manner and tone)which I couldn't understand if they can't assist me then who should? I waited for the lady at table 12 and 13 to assist me they are also in the declaration department/section eventually they did, the lady at table 12 took my D-Blank and said apparently it was not supposed to be given to me. I asked why is the system not stating that I started working on 01/02/23 - 31/12/23 which is 9 months instead of 4 months that they indicated and which is incorrect. She said I must not worry, I mean how can I not worry because what is on the paper it's exactly what is on the system and it will definitely affect my payment. I went to the application side which is counter 08, the level of attitude I got from that gentleman(he sounded venda or Tsonga and I get still point him) is so hurtful and sad. I don't understand why unemployed people are being treated like we came to ask for a loan or it's their money that we applying for. That guy went to get my D-Blank as he says I was supposed to have it on me. I was surprised because the other lady said I wasn't supposed to have it at the first place, meaning there's no communication or they don't work the same way. I then asked the gentleman to fix my Deceleration, he said it's not his duty, the Declaration team was supposed to do that. I told him I've been there since in the morning while it was cold, queuing thinking I'd get assistance but all they do is to keep me running around like a headless chicken. I am worried and sad that that gentleman only took my U28 and ID from my documents, he didn't take salary schedule,he didn't ask for U19 which will correspond with my D-Blank. I am worried my UIF will only be a four months payment which will be unfair. There is no order in that building, all they are rushing for is assisting clients who bring something on the table. If you are broke like me you won't get the level of the service you need to receive as per Batho Pele Principle. Kindly assist with fixing my Deceleration to Nine months not Four months. A big thank you to the short colored lady which happens to be a Manager or Supervisor that arrived in the morning, addressed us and attended our grievances. She made the staff to attend the clients swiftly and called The Department Of Labour in Alberton to repremand them that they should assist anyone who walks in their labour and stop asking for proof of address. You know your job and you are good at it. We didn't get your name but thank you so much. That place needs more people like you. The Department Of Labour in Germiston needs to work on their service delivery. They treat clients badly,all they care about is bribery, you put something on the table then you speaking their language. I trust and hope I will be assisted. I need my D-Blank stating that I started work on 01/02/23 - 31/12/23. I will not let this rest until it gets sorted out.
Helpful (0)
|Replies (0)MM
Mantoa M
1 reviews | Active since Jan 2020
16 Sept 2024, 12:28
Department Of Labour in Germiston has ***********, disrespectful and lazy staff members. There is no order in that building , it's a shame how unemployed people are being treated there
On the 11th of September 2024, I Mantoa Mamsika went to The Department Of Labour in Germiston to apply for my UIF as I was Occupied or hired by The Department Of Education as an Assistant Educator at a certain primary school in Katlehong. We queued and queued from 6am only to be attended around 12 mid day and the reason we got attended it's because there's a short colored lady who arrived, I think she's a Manager or something that's when the place started shaking up and queues started to move. The lady at reception named Nomsa or Sibongile,she has a Zulu name, asked me to go to Counter/Table 18 at Declaration Department to collect a D-Blank. However I did go and ask the gentleman because he was still busy he then asked the lady on counter 17 which was next to him to assist and she gladly did. When I went to the application side I noticed my D-Blank states that I worked from 01/09/23 - 31/12/23 which is incorrect. I went back to the gentleman and the lady which is table 17 and 18 to ask them to rectify the mistake and they said there's nothing they can do about it(In a disrespectful manner and tone)which I couldn't understand if they can't assist me then who should? I waited for the lady at table 12 and 13 to assist me they are also in the declaration department/section eventually they did, the lady at table 12 took my D-Blank and said apparently it was not supposed to be given to me. I asked why is the system not stating that I started working on 01/02/23 - 31/12/23 which is 9 months instead of 4 months that they indicated and which is incorrect. She said I must not worry, I mean how can I not worry because what is on the paper it's exactly what is on the system and it will definitely affect my payment. I went to the application side which is counter 08, the level of attitude I got from that gentleman(he sounded venda or Tsonga and I get still point him) is so hurtful and sad. I don't understand why unemployed people are being treated like we came to ask for a loan or it's their money that we applying for. That guy went to get my D-Blank as he says I was supposed to have it on me. I was surprised because the other lady said I wasn't supposed to have it at the first place, meaning there's no communication or they don't work the same way. I then asked the gentleman to fix my Deceleration, he said it's not his duty, the Declaration team was supposed to do that. I told him I've been there since in the morning while it was cold, queuing thinking I'd get assistance but all they do is to keep me running around like a headless chicken. I am worried and sad that that gentleman only took my U28 and ID from my documents, he didn't take salary schedule,he didn't ask for U19 which will correspond with my D-Blank. I am worried my UIF will only be a four months payment which will be unfair. There is no order in that building, all they are rushing for is assisting clients who bring something on the table. If you are broke like me you won't get the level of the service you need to receive as per Batho Pele Principle. Kindly assist with fixing my Deceleration to Nine months not Four months. A big thank you to the short colored lady which happens to be a Manager or Supervisor that arrived in the morning, addressed us and attended our grievances. She made the staff to attend the clients swiftly and called The Department Of Labour in Alberton to repremand them that they should assist anyone who walks in their labour and stop asking for proof of address. You know your job and you are good at it. We didn't get your name but thank you so much. That place needs more people like you. The Department Of Labour in Germiston needs to work on their service delivery. They treat clients badly,all they care about is bribery, you put something on the table then you speaking their language. I trust and hope I will be assisted. I need my D-Blank stating that I started work on 01/02/23 - 31/12/23. I will not let this rest until it gets sorted out.
0
Replies (0)