DO
Department Of Social Development
Unclaimed Business
Government & Ombudsman Services|1.8|9 Reviews (last 12 months)|This business does not respond to reviews
DO
Department Of Social Development
Unclaimed Business
9 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.8|9 Reviews
Jun '25 - May '26
5(11.1%)
4(11.1%)
3(0%)
2(0%)
1(77.8%)
5(11.1%)
4(11.1%)
3(0%)
2(0%)
1(77.8%)
Frequently Asked Questions About Department Of Social Development
Department Of Social Development has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked Department Of Social Development across 69 total reviews. How is the TrustIndex calculated? →
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLP
LERATO P
1 reviews | Active since Jan 2020
17 Mar 2026, 22:08
CHILD SOCIAL DEVELOPMENT
I am writing to formally lodge a complaint regarding the conduct of the social worker involved in my case, as well as the decision to remove my daughter from my care without my consent. I am deeply concerned about the manner in which this situation has been handled. My daughter has been taken away for a period of up to three months, despite the fact that no one in my family has been found guilty of any wrongdoing. This has caused significant emotional distress not only to me as a mother, but also to my daughter, my siblings, and my father. Furthermore, I experienced what I believe to be harassment and unfair treatment throughout this process. At no point were my rights clearly explained to me, nor was I given a fair opportunity to respond before such a serious decision was made. According to the medical report, the doctor confirmed that the injury sustained by my daughter was minor and allegedly caused by her teacher. This raises serious concerns as to why my family is being treated as if we are responsible, while the matter is still under investigation. I would like to understand: On what legal basis my child was removed without my consent Whether due process was followed in accordance with child protection laws Why my family is being subjected to treatment that feels like harassment despite no proven guilt What steps are being taken to ensure my daughter’s safety and emotional wellbeing during this time I respectfully request an urgent review of this matter and a clear explanation of my rights as a parent. I also request that this complaint be escalated to a senior official for further investigation. This situation has caused immense emotional pain, and I seek fairness, transparency, and justice for myself and my family.
Helpful (0)
|Replies (0)LP
LERATO P
1 reviews | Active since Jan 2020
17 Mar 2026, 22:08
CHILD SOCIAL DEVELOPMENT
I am writing to formally lodge a complaint regarding the conduct of the social worker involved in my case, as well as the decision to remove my daughter from my care without my consent. I am deeply concerned about the manner in which this situation has been handled. My daughter has been taken away for a period of up to three months, despite the fact that no one in my family has been found guilty of any wrongdoing. This has caused significant emotional distress not only to me as a mother, but also to my daughter, my siblings, and my father. Furthermore, I experienced what I believe to be harassment and unfair treatment throughout this process. At no point were my rights clearly explained to me, nor was I given a fair opportunity to respond before such a serious decision was made. According to the medical report, the doctor confirmed that the injury sustained by my daughter was minor and allegedly caused by her teacher. This raises serious concerns as to why my family is being treated as if we are responsible, while the matter is still under investigation. I would like to understand: On what legal basis my child was removed without my consent Whether due process was followed in accordance with child protection laws Why my family is being subjected to treatment that feels like harassment despite no proven guilt What steps are being taken to ensure my daughter’s safety and emotional wellbeing during this time I respectfully request an urgent review of this matter and a clear explanation of my rights as a parent. I also request that this complaint be escalated to a senior official for further investigation. This situation has caused immense emotional pain, and I seek fairness, transparency, and justice for myself and my family.
0
Replies (0)JP
Jillian P
1 reviews | Active since Jan 2020
13 Jan 2026, 19:18
Government departments supporting child abuse.
CMR Wierdapark were approached to assist a mother trying to get contact to her child and she was told that they could not assist as there was no court order. The mother has being trying to get a court date but has been told she could not be assisted due to a backlog. She completed all the forms she needed to, but could not get a date. All while an unstable father (proof provided of his mental illness) was keeping her child from her. What is our government doing about it? The child is in danger and the father is mentally unstable (with proof), yet they are allowing this poor 7 year old to stay in his care and ignoring the mother. Reference 6919109 Dinah
Helpful (0)
|Replies (0)JP
Jillian P
1 reviews | Active since Jan 2020
13 Jan 2026, 19:18
Government departments supporting child abuse.
CMR Wierdapark were approached to assist a mother trying to get contact to her child and she was told that they could not assist as there was no court order. The mother has being trying to get a court date but has been told she could not be assisted due to a backlog. She completed all the forms she needed to, but could not get a date. All while an unstable father (proof provided of his mental illness) was keeping her child from her. What is our government doing about it? The child is in danger and the father is mentally unstable (with proof), yet they are allowing this poor 7 year old to stay in his care and ignoring the mother. Reference 6919109 Dinah
0
Replies (0)TS
TS
Tebello S
1 reviews | Active since Jan 2020
6 Jan 2026, 14:01
Unprofessional staff
People who arrived at 8am have been sitting there till 12pm not being assisted.. Only to be told to return on Monday. While the staff is busy going in and out of their offices. Unprofessional
Helpful (0)
|Replies (0)AP
Agnes P
1 reviews | Active since Jan 2020
23 Dec 2025, 17:26
Bad treatment
Cape where i matriculated, my question which school is open now, why do Nsfas choose to reply to its applicants during busy December holidays? If no one can help where does that put me? I am very stressed i have been calling Nsfas 2 times, they place any caller in their queue of calls and it counts calls from 90 once you reach to be 3 after 2 hours holding they drop the call, what is that? Please help me I'm at need of studying i am not working i rely on Nsfas to approve,please when you respond these are contact details, 0784917806/ 0646115480 my email address yozaendy@gmail.com I am using someone's email because I don't have data thank you.
Helpful (0)
|Replies (0)AP
Agnes P
1 reviews | Active since Jan 2020
23 Dec 2025, 17:26
Bad treatment
Cape where i matriculated, my question which school is open now, why do Nsfas choose to reply to its applicants during busy December holidays? If no one can help where does that put me? I am very stressed i have been calling Nsfas 2 times, they place any caller in their queue of calls and it counts calls from 90 once you reach to be 3 after 2 hours holding they drop the call, what is that? Please help me I'm at need of studying i am not working i rely on Nsfas to approve,please when you respond these are contact details, 0784917806/ 0646115480 my email address yozaendy@gmail.com I am using someone's email because I don't have data thank you.
0
Replies (0)A
HV
Hanri V
1 reviews | Active since Jan 2020
5 Aug 2025, 13:15
PATHETIC SERVICES
PATHETIC SERVICE!!!!! You can never get hold of them, they don't respond to emails or anything for that matter. They are the government institutions to look out of our children's well being and so on, but how can they do that if they can't even answer a phone or an email. People are waiting for final adoption orders and to get their new birth certificates as the original one gets handed in to DSD, but they have their own time and don't care about anything. It is so sad to what our country has come to that not even a simple admin instruction can get so complicated to complete. It is much better to earn the salaries, but having to do nothing!!!! It is a very frustrating situation for people as important documents gets handed in, and they are in no hurry to finalze the new important documents.
Helpful (0)
|Replies (0)HV
Hanri V
1 reviews | Active since Jan 2020
5 Aug 2025, 13:15
PATHETIC SERVICES
PATHETIC SERVICE!!!!! You can never get hold of them, they don't respond to emails or anything for that matter. They are the government institutions to look out of our children's well being and so on, but how can they do that if they can't even answer a phone or an email. People are waiting for final adoption orders and to get their new birth certificates as the original one gets handed in to DSD, but they have their own time and don't care about anything. It is so sad to what our country has come to that not even a simple admin instruction can get so complicated to complete. It is much better to earn the salaries, but having to do nothing!!!! It is a very frustrating situation for people as important documents gets handed in, and they are in no hurry to finalze the new important documents.
0
Replies (0)DM
Deema M
1 reviews | Active since Jan 2020
25 Jul 2025, 12:47
Settling their scores by targeting those who resigned
I have resigned in March 2023 & I was told I owe bursary & days ro the amount of + 10 000 which was concluded by HR & Finance Directorates. I was requested ro sign the debt form with such amount which was also sent to GEPF so that it can be deducted from my pension pay out. The amount was indeed payed but to my surprise I received an email from PhithiSe@dsd.gov.za that am owing bursary interest of 582. How can one settle debt & 11 months down the line they say you still owe money. I mean they are the ones who calculated the amount & now they come back & say it was wrongly calculated. Phuthi told me GEPF cannot assist me in this regard. Yes my view also because they paid what was due to the Department. I paid & in no mind of paying any money because I paid for what I signed for not interest accrued after 11 months of resignation
Helpful (0)
|Replies (0)DM
Deema M
1 reviews | Active since Jan 2020
25 Jul 2025, 12:47
Settling their scores by targeting those who resigned
I have resigned in March 2023 & I was told I owe bursary & days ro the amount of + 10 000 which was concluded by HR & Finance Directorates. I was requested ro sign the debt form with such amount which was also sent to GEPF so that it can be deducted from my pension pay out. The amount was indeed payed but to my surprise I received an email from PhithiSe@dsd.gov.za that am owing bursary interest of 582. How can one settle debt & 11 months down the line they say you still owe money. I mean they are the ones who calculated the amount & now they come back & say it was wrongly calculated. Phuthi told me GEPF cannot assist me in this regard. Yes my view also because they paid what was due to the Department. I paid & in no mind of paying any money because I paid for what I signed for not interest accrued after 11 months of resignation
0
Replies (0)