Good bye Der Zucker Backer!!

Unfortunately der Zucker Backer has deteriorated at an alarming rate to such an extent that their baked goods, food in general and customer service has resulted in an inevitable bad experience for anyone who knew this landmark in Pretoria. After spending a lot of money on several goods, it was a shock to have to throw away every single item. It was frankly disgusting and inedible. As ling time customers of der Zucker Backer, we were understandably shocked and angry because we couldn’t serve these atrocities to our guests and we contacted them to relay our dissatisfaction. To our surprise, we were told to return these goods. In other words, we had to retrieve these things from the trash, which is unacceptable and atrocious. You cannot insinuate that someone is lying and expect to retain good customer relations. We were fobbed off instead of reimbursed as would be the proper way of apology. We will never set foot in der Zucker Backer again and loosing frequent patrons is incredibly short sighted.