TOTAL DISAPPOINTMENT AT DER ZUCKER BACKER

I have been going to Der Zucker Backer for many, many years and I was looking so forward to going there today again. What a total disappointment, From the Decor, to the atmosphere, to the quality of the food we ordered. I don't eat a lot, so I wanted the chicken strips & chips off the kiddies menu, only to be told that it has an age restriction of 12 years and younger. I have never had an issue like this elsewhere. I was then told to order the half portion of chicken & chips from the other section, as it is priced according to Adults. (I was not concerned about the price, I was concerned about the size of the plate actually). The strips were quite tough and the chips looked shrivelled up and old, totally unappetizing. My husband's prego roll was tough to eat too. We hardly touched our plates and asked for doggy bags. I did take my plate to the Manager, and he said they would make me new chips, to which I said it was not necessary, I was no longer hungry. We were charged full price. We were going to buy the divine custard/almond and chocolate mousse cakes to take home, but after this experience, we decided to go home empty handed rather, and I doubt that we will ever go there again in future. Very sad day for me. :-(