1 reviews | Active since Member
<p>The owner of this spa Debbie is very rude and silly. I agree with the person who mentioned about Groupon deals i was also told to pay cash instead of purchasing the deal via groupon. They are using Groupon to advertise their services yet they want you to pay cash so that Groupon does not subtract any percentage. I was there on Friday 17 June 2016 because i bought my husband a massage voucher for fathers day. While we were sitting there i decided to ask if there was a chance that my daughter and i could do our nails. She the owner said it was fine and i wanted gel nails done but instead nail polish was put on. I have never before had to walk out of a beauty spa blowing my nails to dry or opening the window to dry my nails. I paid R220 for this that did not last a day and paid R150 for my daughter to have her toe nails done of which the nail polish was also off the same day although she was told not to back on her socks and shoes in order for it to dry. We were in PMB for a wedding on the long weekend and this costed me driving back to Durban the next day to show her what had happened. I called several times and when i arrived at the spa she was not there and i showed the ladies what happened and they called her. Not to mention she was so rude and arrogant on the phone she told me that she cannot fly from where she is to come and attend to me. We had to be back in PMB by 1pm the Sa****ay so we left and i wrote a note to her. She called me and was still very rude on the phone and i reminded her that she has not apologised for any inconvenience she caused us nor for out time and fuel waisted. She is a nasty owner and will never attend this beauty spa ever again. I went back to Durban to get my money back from her as we dont have R370 to spend for something that lasted a few hours whereas it normally lasts between 4-6 weeks. She is a rip off and is exploiting people as well.</p> <p> </p> <p> </p>
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