Shocking service

I called in advance to making a booking for the 14/02/2024, the gentlemen i spoke to sounded like he was taking down my details and confirming my booking. A day or two before the 14/02/2024 i received a call from a lady wanting to confirm my booking, she took my email address and mentioned that the manager will email me confirmation of my booking. My wife and i arrive only to find out that my booking was not on their list of bookings, they mention when we arrived that it is a set menu and on top that, the price was insane, definitely not worth their service. I did not once get informed when i called in to make the booking that it is a set menu, not when the lady called me to confirm the booking. I still haven't received a confirmation email from the manager. I highly do not recommend Diep in die Berg. Thank you for your not so excellent service.