Diep in die Berg
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Diep in die Berg has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Diep in die Berg across 14 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Ons sal Stage Zero en Plan B beslis aanbeveel. Piet du Toit en sy span het uitstekende werk gelewer vir die Bekker-gesin, en ons gastehuis is baie gelukkig met die resultaat. Ons betaal nou reeds maande lank niks op ons voorafbetaalde meter nie. JP Trengove was van die begin af tot ná installasie by elke stap betrokke, en die naverkoopdiens is uitstekend. Ons sal Stage Zero sterk aanbeveel vir alle gastehuise wat hoë elektrisiteitskoste het, die nuwe verhogings van Eskom raak ons glad nie meer nie. Ons is baie dankbaar. Piet du Toit en sy span het ons ou hoëfrekwensie-stelsel verwyder, en Stage Zero se tegnologie is werklik van topgehalte. Bekker gastehuise is dankbaar aan JP en Piet julle Gaan die ekstra myl
1 reviews | Active since Jan 2020
Ons sal Stage Zero en Plan B beslis aanbeveel. Piet du Toit en sy span het uitstekende werk gelewer vir die Bekker-gesin, en ons gastehuis is baie gelukkig met die resultaat. Ons betaal nou reeds maande lank niks op ons voorafbetaalde meter nie. JP Trengove was van die begin af tot ná installasie by elke stap betrokke, en die naverkoopdiens is uitstekend. Ons sal Stage Zero sterk aanbeveel vir alle gastehuise wat hoë elektrisiteitskoste het, die nuwe verhogings van Eskom raak ons glad nie meer nie. Ons is baie dankbaar. Piet du Toit en sy span het ons ou hoëfrekwensie-stelsel verwyder, en Stage Zero se tegnologie is werklik van topgehalte. Bekker gastehuise is dankbaar aan JP en Piet julle Gaan die ekstra myl
1 reviews | Active since Jan 2020
What a disappointment this place turned out to be. Booked and paid R4550 - R550 booking fee and R4000 for gazebo for my lil sister's baby shower to be held end of Oct. Unfortunately the baby came early at 6 months and we had to cancel the event. Sent them an email on 8 Sept to cancel for end Oct, they acknowledged and promised to refund me but noooo, i had to send multiple emails which went unanswered and calls that promised to call back and never did. After much harassment from me, they refunded me R3500 without any explanation as to why they had to take R1050. Their terms only specify about giving 7 days notice on the R550 deposit which they will deduct a certain percentage of that but noooo, i gave them more than a month notice, they dont even deduct from the dep fee but they went and took even from the gazebo fee with no reason or explanation. ****** these ones, no integrity at all. I am never setting my foot there even for a mere lunch
1 reviews | Active since Jan 2020
What a disappointment this place turned out to be. Booked and paid R4550 - R550 booking fee and R4000 for gazebo for my lil sister's baby shower to be held end of Oct. Unfortunately the baby came early at 6 months and we had to cancel the event. Sent them an email on 8 Sept to cancel for end Oct, they acknowledged and promised to refund me but noooo, i had to send multiple emails which went unanswered and calls that promised to call back and never did. After much harassment from me, they refunded me R3500 without any explanation as to why they had to take R1050. Their terms only specify about giving 7 days notice on the R550 deposit which they will deduct a certain percentage of that but noooo, i gave them more than a month notice, they dont even deduct from the dep fee but they went and took even from the gazebo fee with no reason or explanation. ****** these ones, no integrity at all. I am never setting my foot there even for a mere lunch
1 reviews | Active since Jan 2020
I called in advance to making a booking for the 14/02/2024, the gentlemen i spoke to sounded like he was taking down my details and confirming my booking. A day or two before the 14/02/2024 i received a call from a lady wanting to confirm my booking, she took my email address and mentioned that the manager will email me confirmation of my booking. My wife and i arrive only to find out that my booking was not on their list of bookings, they mention when we arrived that it is a set menu and on top that, the price was insane, definitely not worth their service. I did not once get informed when i called in to make the booking that it is a set menu, not when the lady called me to confirm the booking. I still haven't received a confirmation email from the manager. I highly do not recommend Diep in die Berg. Thank you for your not so excellent service.
1 reviews | Active since Jan 2020
I called in advance to making a booking for the 14/02/2024, the gentlemen i spoke to sounded like he was taking down my details and confirming my booking. A day or two before the 14/02/2024 i received a call from a lady wanting to confirm my booking, she took my email address and mentioned that the manager will email me confirmation of my booking. My wife and i arrive only to find out that my booking was not on their list of bookings, they mention when we arrived that it is a set menu and on top that, the price was insane, definitely not worth their service. I did not once get informed when i called in to make the booking that it is a set menu, not when the lady called me to confirm the booking. I still haven't received a confirmation email from the manager. I highly do not recommend Diep in die Berg. Thank you for your not so excellent service.
1 reviews | Active since Jan 2020
Where to start, the entrance, yes the entrance is what is seen first in any restaurant, but this was just different. As you drive up the very well-kept road through the gate on your way to the restaurant it somehow creates an atmosphere as if you are entering a luxurious resort it instantly gives you that relaxing feel that you need especially in the middle of the week. Then the service they provide, I do not think words can explain how professional and neat the staff is. They welcome you with a warm smile and open arms, and they make you feel as if you are there on a regular basis, the ordering process was effortless and the meals and drinks came quickly, much quicker than you would expect. Now the quality of the meals was outstanding, each bite was different, and the taste of each bite was just unique and unexpected. If I could give them a 10 star I would definitely do so, they have over exceeded my expectations in all the categories a restaurant is and I will definitely recommend them to anyone looking for an inexpensive and romantic evening.
1 reviews | Active since Jan 2020
Where to start, the entrance, yes the entrance is what is seen first in any restaurant, but this was just different. As you drive up the very well-kept road through the gate on your way to the restaurant it somehow creates an atmosphere as if you are entering a luxurious resort it instantly gives you that relaxing feel that you need especially in the middle of the week. Then the service they provide, I do not think words can explain how professional and neat the staff is. They welcome you with a warm smile and open arms, and they make you feel as if you are there on a regular basis, the ordering process was effortless and the meals and drinks came quickly, much quicker than you would expect. Now the quality of the meals was outstanding, each bite was different, and the taste of each bite was just unique and unexpected. If I could give them a 10 star I would definitely do so, they have over exceeded my expectations in all the categories a restaurant is and I will definitely recommend them to anyone looking for an inexpensive and romantic evening.
1 reviews | Active since Jan 2020
The beauty of the restaurant on its own is everything 👌. The restaurant is lovely, cozy, beautiful, charming and attractive. The stuffs are so friendly 😍. The food is amazing, the wines (my favorite) are the best 👌.
1 reviews | Active since Jan 2020
The beauty of the restaurant on its own is everything 👌. The restaurant is lovely, cozy, beautiful, charming and attractive. The stuffs are so friendly 😍. The food is amazing, the wines (my favorite) are the best 👌.
1 reviews | Active since Jan 2020
What a nice stunning venue but a problem we booked for my dad's sixty-th in 2020 just before covid. spoke to the owner to get deposit back refused but told us we can use it for a next event. Yes its 2 years but how many people have big events every month. most people don't I asked now to book for my 40th knowing we have this pre paid now tells me it's only valid for 18 months. no where even on her quote does this state 18 months. I do understand every one suffered with covid and we are not asking our deposit back but want to use this stunning venue for 40th now she refuses.
1 reviews | Active since Jan 2020
What a nice stunning venue but a problem we booked for my dad's sixty-th in 2020 just before covid. spoke to the owner to get deposit back refused but told us we can use it for a next event. Yes its 2 years but how many people have big events every month. most people don't I asked now to book for my 40th knowing we have this pre paid now tells me it's only valid for 18 months. no where even on her quote does this state 18 months. I do understand every one suffered with covid and we are not asking our deposit back but want to use this stunning venue for 40th now she refuses.
1 reviews | Active since Jan 2020
Terrible Terrible service.. Last week Friday we went there for dinner.. (9 Sep) Waited for 5-10 min just standing there at the entrance with no one sitting us down or anything.. Then after the long wait, had to wait even more just to have someone ask us for something to drink… staff just kept passing us by as if we were not even there… ended up leaving hungry, by the time they tried to “assist” the kitchen would’ve already Closed… First i called to book, was told if we only 2 people, there s no need to book.. and when we get there, no one attends to us… imagine being at a restaurant for 45 min and no food.. we ended up going to a near by grub place that hadd 100times better services.
1 reviews | Active since Jan 2020
Terrible Terrible service.. Last week Friday we went there for dinner.. (9 Sep) Waited for 5-10 min just standing there at the entrance with no one sitting us down or anything.. Then after the long wait, had to wait even more just to have someone ask us for something to drink… staff just kept passing us by as if we were not even there… ended up leaving hungry, by the time they tried to “assist” the kitchen would’ve already Closed… First i called to book, was told if we only 2 people, there s no need to book.. and when we get there, no one attends to us… imagine being at a restaurant for 45 min and no food.. we ended up going to a near by grub place that hadd 100times better services.
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