Dignity Group
Claimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Dignity Group
Claimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Seleko M
1 reviews | Active since Dec 2022
17 Apr 2026, 12:31
***********
Last year around May I saw a deduction on my payslip and it was from Assupol under prosperity, I immediately email them to cancel the funeral policy which I didn't apply for, they emailed me the cancelation form and I emailed the filled cancelation form back. It kept deducting , October I emailed again and they called saying I should send my November payslip so they can refund me, of which I did, but they still deducting still to date, I emailed again on the in march and the lady called me on the 20th of March asking for my ID number and said she will call me on the 23rd, it us almost 4 weeks I'm still waiting for the call and the cancelation of the policy.
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Seleko M
1 reviews | Active since Dec 2022
17 Apr 2026, 12:31
***********
Last year around May I saw a deduction on my payslip and it was from Assupol under prosperity, I immediately email them to cancel the funeral policy which I didn't apply for, they emailed me the cancelation form and I emailed the filled cancelation form back. It kept deducting , October I emailed again and they called saying I should send my November payslip so they can refund me, of which I did, but they still deducting still to date, I emailed again on the in march and the lady called me on the 20th of March asking for my ID number and said she will call me on the 23rd, it us almost 4 weeks I'm still waiting for the call and the cancelation of the policy.
0
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Xolani M
1 reviews | Active since Feb 2026
27 Feb 2026, 23:05
Dignity Group Dismal Admin and Management Failure
Dignity Group failed us in 2021, Dignity Group failed us again on 27/02/2026 via the Uitenhage branch, including some rude unprofessional management staff from their head office who blatantly refused to talk to us for our claim that is over 190hrs overdue. Dignity Group doesn't even deserve the one red star. Dignity Group admitted to their internal dismal admin failure but yet treated our family extremely bad, they still have not paid our claim by 11pm, 27th Feb, the claim was submitted to them on the 23rd of Feb 2026, they have no clue how to fix their dismal admin failure but no commitment to fix our problem.
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Xolani M
1 reviews | Active since Feb 2026
27 Feb 2026, 23:05
Dignity Group Dismal Admin and Management Failure
Dignity Group failed us in 2021, Dignity Group failed us again on 27/02/2026 via the Uitenhage branch, including some rude unprofessional management staff from their head office who blatantly refused to talk to us for our claim that is over 190hrs overdue. Dignity Group doesn't even deserve the one red star. Dignity Group admitted to their internal dismal admin failure but yet treated our family extremely bad, they still have not paid our claim by 11pm, 27th Feb, the claim was submitted to them on the 23rd of Feb 2026, they have no clue how to fix their dismal admin failure but no commitment to fix our problem.
0
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Whitney N
1 reviews | Active since Mar 2025
12 Nov 2025, 05:34
Deduction after policy is cancelled
Dignity group deducted on my payroll while the policy is cancelled and they are telling me they can not give me my money because of the persal sytem , why keep a premium of a cancelled policy? even if you deducted it the cancellation date is the for a reason if I had to claim after that you would not consider my claim but you expect me to be OK with you taking my money? Im glad i cancelled this ****
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Whitney N
1 reviews | Active since Mar 2025
12 Nov 2025, 05:34
Deduction after policy is cancelled
Dignity group deducted on my payroll while the policy is cancelled and they are telling me they can not give me my money because of the persal sytem , why keep a premium of a cancelled policy? even if you deducted it the cancellation date is the for a reason if I had to claim after that you would not consider my claim but you expect me to be OK with you taking my money? Im glad i cancelled this ****
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