DN
Divas Nail & Beauty Spa
Unclaimed Business
DN
Divas Nail & Beauty Spa
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
20 Sept 2016, 07:41
Horrible gel and matte application
<p>I went to the store on Friday at 12:30 pm to have my nails done for graduation. I showed the lady a picture of what I wanted and she told me they can't do it as a normal nail polish manicure but it has to be done with gel. So I let them do it with gel. It was so poorly done that I wish they told me they were not experienced enough to do it because then I wouldn't have wasted R340 only to have to remove the gel again somewhere else and pay another R60! The nails looked horrible and had lumps in them. The picture does not do it justice but I will definitely NOT be returning to this store ever again. </p>
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Anonymous
1 reviews | Active since Jan 2020
20 Sept 2016, 07:41
Horrible gel and matte application
<p>I went to the store on Friday at 12:30 pm to have my nails done for graduation. I showed the lady a picture of what I wanted and she told me they can't do it as a normal nail polish manicure but it has to be done with gel. So I let them do it with gel. It was so poorly done that I wish they told me they were not experienced enough to do it because then I wouldn't have wasted R340 only to have to remove the gel again somewhere else and pay another R60! The nails looked horrible and had lumps in them. The picture does not do it justice but I will definitely NOT be returning to this store ever again. </p>
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Replies (0)LM
Lee M
1 reviews | Active since Jan 2020
8 Nov 2015, 12:09
Unprofessional service and horrible manicure
My friend and I went for a manicure and after 2 hours we ended up leaving with nails that were bubbling and still wet. The lady attempted to do my nails 4 times and it was still bubbling. My friends nails were still wet after this time because they couldn't access the room in which the quick dry was in. They gladly accepted my money and did not offer to refund me. I left very unhappy and explained the situation to the receptionist as the manager was not in on this day. I was told the manageress would call me the next day..Saturday. She did not. I called Sunday and was told she gets in at 12:30 and that she was given the message yesterday to call me. It was 13:45 and I had not heard from her so I called again. I was told she had just stepped out. I asked when she would be back and I was told in 15min to 30min. I was told that she is entitled to a lunch break. That is all fair and well except that she only got in at 12:30 and takes an hour lunch an hour later? I'm not surprised. I dont see her ever planning on phoning me hence my reason for posting this. Their service and attitude is shocking. Unless u want bubbling nails and have 3 hours then don't bother going and wasting money.
Helpful (0)
|Replies (0)LM
Lee M
1 reviews | Active since Jan 2020
8 Nov 2015, 12:09
Unprofessional service and horrible manicure
My friend and I went for a manicure and after 2 hours we ended up leaving with nails that were bubbling and still wet. The lady attempted to do my nails 4 times and it was still bubbling. My friends nails were still wet after this time because they couldn't access the room in which the quick dry was in. They gladly accepted my money and did not offer to refund me. I left very unhappy and explained the situation to the receptionist as the manager was not in on this day. I was told the manageress would call me the next day..Saturday. She did not. I called Sunday and was told she gets in at 12:30 and that she was given the message yesterday to call me. It was 13:45 and I had not heard from her so I called again. I was told she had just stepped out. I asked when she would be back and I was told in 15min to 30min. I was told that she is entitled to a lunch break. That is all fair and well except that she only got in at 12:30 and takes an hour lunch an hour later? I'm not surprised. I dont see her ever planning on phoning me hence my reason for posting this. Their service and attitude is shocking. Unless u want bubbling nails and have 3 hours then don't bother going and wasting money.
0
Replies (0)