TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
DM Office Solutions has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked DM Office Solutions across 7 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Purchased from DM Office Solutions (name taken exactly as per their invoice sent electronically - DM Office Solutions <info@dmos.co.za>) on 11 December. It's now 16 January and item which was stated as INSTOCK has not been received. All attempts to contact them telephonically have failed. They even had a cell number (name of person comes up on caller ID) who answers and just breaths on the line. They do not respond to emails. They use a reputable PAYMENT Gateway / Payment Processor (which is also the reason I felt confident in purchasing from DM Office solutions - else I would NOT have), but don't let this fool you. Their professional looking website, using a proper payment processor and sending invoice etc does NOT add up to a good business to deal with. In short DM Office Solutions is *****. Also, telephonically dealing with the payment processor was of NO help. The reason I chose to write this review today: all further attempts to contact DM Office Solutions this week has failed, yet amazingly their website has been updated with "back to school" items. I think it sad that anyone would purchase stationary from them as it will only compromise some child's education. DM Office Solutions will take your money and NOT deliver. I gave them one star because the rating required me to give something, they deserve no star.
1 reviews | Active since Jan 2020
Purchased from DM Office Solutions (name taken exactly as per their invoice sent electronically - DM Office Solutions <info@dmos.co.za>) on 11 December. It's now 16 January and item which was stated as INSTOCK has not been received. All attempts to contact them telephonically have failed. They even had a cell number (name of person comes up on caller ID) who answers and just breaths on the line. They do not respond to emails. They use a reputable PAYMENT Gateway / Payment Processor (which is also the reason I felt confident in purchasing from DM Office solutions - else I would NOT have), but don't let this fool you. Their professional looking website, using a proper payment processor and sending invoice etc does NOT add up to a good business to deal with. In short DM Office Solutions is *****. Also, telephonically dealing with the payment processor was of NO help. The reason I chose to write this review today: all further attempts to contact DM Office Solutions this week has failed, yet amazingly their website has been updated with "back to school" items. I think it sad that anyone would purchase stationary from them as it will only compromise some child's education. DM Office Solutions will take your money and NOT deliver. I gave them one star because the rating required me to give something, they deserve no star.
1 reviews | Active since Jan 2020
For those of you having issues, contact David on Whatsapp 081 214 6438 with your order number, he is very helpful. One of the very few places I've been able to find DAS Smart Clay in stock.
1 reviews | Active since Jan 2020
I am not happy at all with their service. I ordered Tidy Files on the 25 February 2025 and paid fully, and still no delivery. I tried calling as well and they are never available. I will never order from them again.
1 reviews | Active since Jan 2020
I am not happy at all with their service. I ordered Tidy Files on the 25 February 2025 and paid fully, and still no delivery. I tried calling as well and they are never available. I will never order from them again.
1 reviews | Active since Jan 2020
Warning - suspect *****ulent supplier. Ordered and paid for items in December. Have not received my order or any communications related to it other than automated mail saying it is "being processed". Follow-up emails have not been responded to. Phoned over 2 working days without getting through to anyone, regardless of which option you select on calling. Suspect they are *****ulent or in liquidation and they do not seem to be fulfilling orders or have staff.
1 reviews | Active since Jan 2020
Warning - suspect *****ulent supplier. Ordered and paid for items in December. Have not received my order or any communications related to it other than automated mail saying it is "being processed". Follow-up emails have not been responded to. Phoned over 2 working days without getting through to anyone, regardless of which option you select on calling. Suspect they are *****ulent or in liquidation and they do not seem to be fulfilling orders or have staff.
1 reviews | Active since Jan 2020
It has been 23 working days and I still haven't received my order. I am been sending emails asking when I will receive my order or they should refund me and I am still not getting any feedback from them.
1 reviews | Active since Jan 2020
It has been 23 working days and I still haven't received my order. I am been sending emails asking when I will receive my order or they should refund me and I am still not getting any feedback from them.
1 reviews | Active since Jan 2020
Placed an order for school stationary. Paid for a product online. Wrong product delivered. The product is wrongly listed on their website they expect almost 4x the price as listed. Extremely unorganised and unprofessional.
1 reviews | Active since Jan 2020
Placed an order for school stationary. Paid for a product online. Wrong product delivered. The product is wrongly listed on their website they expect almost 4x the price as listed. Extremely unorganised and unprofessional.
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