ZG
ZurAA(C) Grunder
Active since Aug 2014
7
Reviews
0
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Reviews
7 reviews7 months ago
Violation of Consumer Protection Act – Refund Still Not Paid
On 11 August I placed an order online with Builders Warehouse. The order was cancelled by because of no stock on 18 August, yet more than a month later I have still not received my refund. I have sent numerous emails and followed up repeatedly with Makalo Nkiane, but there has been no response at all. This is a clear violation of the Consumer Protection Act, which requires refunds to be processed promptly when goods are not supp****. Builders Warehouse has failed to deliver the product, failed to process my refund, and failed to communicate. This is unacceptable and amounts to extremely poor customer service. I demand that my refund be processed immediately, failing which I will escalate this matter to the relevant consumer protection authorities. To other consumers: Be extremely cautious when ordering from Builders Warehouse online. Based on my experience, you risk losing your money and receiving no assistance.
53 replies
14 months ago
I would like to write a review about Oneplan Insurance WiSane
I would like to write a review about Oneplan Insurance WiSane. Amazing service 🤌🏻
56 replies
16 months ago
2 year warranty ****
Hisense 2 year warranty is a ****! No one is getting back to you trying to claim more than 2 weeks after enquiring still without a washing machine. Will NEVER buy Hisense AGAIN!
224 replies
42 months ago
Office supplies
Placed an order for school stationary. Paid for a product online. Wrong product delivered. The product is wrongly listed on their website they expect almost 4x the price as listed. Extremely unorganised and unprofessional.
0 replies
43 months ago
Items lost in delivery Wrong items sent
Placed an order. Some items states delivered but no response from them. Placed another item using a discount code. Received totally different item. Enquired about what will happen to discount when ordering a replacement. Ja sorry cant help you. Pathetic!
0 replies
48 months ago
Not paying
Tried submitting 4 claims only 3 paid out after a huge dispute. They find EVERY reason to not pay out.
74 replies
127 months ago
HUMILIATING SERVICE FROM CASHIER
Since me and my hubby are together 4 years ago we mostly only shop at Wonderboom Junction Edgars. Since then I am the only one who does the shopping as hubby hates shops. Never ever have I had a problem to buy with his card not even before we were married. We did not even know I have to get a additional card for myself until today. I went to buy shoes, underwear and a pair of pants for our 3year old son. I placed the items on the counter and informed this Goodness that I please want to pay R300 before buying these items on account. She did not greet nor approved my request. After she took the cash she started screaming at me: \This is not your account you cannot buy on this account"Puzzled and humiliated I asked her What seems to be the problem I always buy on this acc for our family. She continued talking to me very loudly with other customers staring: \""That is not right and not my problem\"" and then she took my items away and walked away from the pay station. This happened infront of my 3 year old and THAT is unacceptable!!!"""
75 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
5 (71.42857142857143%)