accounts@ed247.co.za

Treated at Netcare Milpark ER, paid all my bills, months later learned I'd been handed over to Van Rhyns Attorneys for debt collection on a bill from Drs Nay and Piccolo) that was never sent to me, an error in email address from accounts side) after I wrote to them to follow up on a suspicious sms message. Having received the original bill from Nay and Piccolo (after reaching out) I can see that Van Rhyns are charging close to double the bill without acknowledgement or statement of added fees (although I have repeatedly asked for a full statement). After I gave them correct details, they have repeatedly called my emergency medical contact (although I have repeatedly stated that I do not consent to the number being used in this way and instructed them not to do this and to use email). The Whatsapp contact at Van Rhyn (I've been contact by 3 of their people none of whom seem to be communicating with each other) noted they could offer an (unspecified) discount on fees, then, afer I followed up, sent me an email with the full (inflated) amount on it, still no statement. When I queried (again asking for a statement) they said that they "can send it formally via email if this suits you well." They keep pushing me to pay without a statement. I'm appalled that Nay and Piccolo take no responsibility for their error and continue to hand over people to what appears to be an ************ and unprofessional partner/legal service, after other users have recorded numerous similar experiences.