DH
Domrepublic Hairstylist
Unclaimed Business
DH
Domrepublic Hairstylist
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGH
Geraldine H
1 reviews | Active since Jan 2020
7 Jul 2020, 13:11
Harassment
By far the worst Hair Salon in existence!! Service wasn’t so great 5 years ago and is probably worse as they keep harassing old clients. For about 5 years I’ve now tried to get them to stop sending me spam sms messages for their Salon, but to no avail. I have opted out numerous times even sent then mails and asked, but I still keep on getting their ****! Oh and don’t get me started on the self absorbed entitled owners!! Honestly avoid at all cost as you will be harassed forever once they have your number
Helpful (0)
|Replies (0)GH
Geraldine H
1 reviews | Active since Jan 2020
7 Jul 2020, 13:11
Harassment
By far the worst Hair Salon in existence!! Service wasn’t so great 5 years ago and is probably worse as they keep harassing old clients. For about 5 years I’ve now tried to get them to stop sending me spam sms messages for their Salon, but to no avail. I have opted out numerous times even sent then mails and asked, but I still keep on getting their ****! Oh and don’t get me started on the self absorbed entitled owners!! Honestly avoid at all cost as you will be harassed forever once they have your number
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
9 Feb 2018, 19:27
Great Response to my Complaint
Don from Dom Republic called me up and gave me a full refund. Thanks for the excellent response, Dom, handled like a pro! Lots of lessons all round, hopefully only happiness and good vibes in future Xx
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
9 Feb 2018, 19:27
Great Response to my Complaint
Don from Dom Republic called me up and gave me a full refund. Thanks for the excellent response, Dom, handled like a pro! Lots of lessons all round, hopefully only happiness and good vibes in future Xx
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 Jan 2018, 17:05
Bad Attitude, Bad Service, Extortionate Pricing, just all round BAD
When I asked if I could please book an appointment for the salon-owner, Dom, to cut my hair, I was told by his (girlfriend)/ receptionist that Dom 'chooses' his clients; even though he did not have a client at the time. She Offered me Tyron instead. I asked Tyron to quote me on a haircut in the shape of a 'bob', and a full head of BLONDE highlights- he quoted me R 1900.00 (I am naturally dark blonde). What I got for my R 1900.00 was a dull, flat, BROWN TINT. When I called to say I wasn't happy later that same day, Tyron had a tantrum, saying he was 'offended' that I was not happy, and to call him back after I'd washed my hair twice. I emailed Dom, asking for him to personally take accountability, as the owner of the salon, and to either fix the color, or refund my money. True to the immature and unprofessional behavior that I'd encounter at the salon previously, my email was met with... radio silence. No apology, no accountability, certainly no offer of a refund. Dom clearly has no concept of the customer as king; no respect for how much a reputation is worth, no manners, and no idea what it means to be a leader. To allow his girlfriend/ receptionist to speak to potential/ clients so rudely, without an ounce of grace, in the hope of creating a 'snob-appeal' screams of his own immaturity (as well as hers), and their utter lack of poise or style. Disgraceful experience. A total waste of time and energy, not to mention money. There are so many TALENTED, kind people out there, including the team at TWINCARE, who took it upon themselves to correct Tyron's shocking work, and did it with true professionalism, efficiency and kindness.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
12 Jan 2018, 17:05
Bad Attitude, Bad Service, Extortionate Pricing, just all round BAD
When I asked if I could please book an appointment for the salon-owner, Dom, to cut my hair, I was told by his (girlfriend)/ receptionist that Dom 'chooses' his clients; even though he did not have a client at the time. She Offered me Tyron instead. I asked Tyron to quote me on a haircut in the shape of a 'bob', and a full head of BLONDE highlights- he quoted me R 1900.00 (I am naturally dark blonde). What I got for my R 1900.00 was a dull, flat, BROWN TINT. When I called to say I wasn't happy later that same day, Tyron had a tantrum, saying he was 'offended' that I was not happy, and to call him back after I'd washed my hair twice. I emailed Dom, asking for him to personally take accountability, as the owner of the salon, and to either fix the color, or refund my money. True to the immature and unprofessional behavior that I'd encounter at the salon previously, my email was met with... radio silence. No apology, no accountability, certainly no offer of a refund. Dom clearly has no concept of the customer as king; no respect for how much a reputation is worth, no manners, and no idea what it means to be a leader. To allow his girlfriend/ receptionist to speak to potential/ clients so rudely, without an ounce of grace, in the hope of creating a 'snob-appeal' screams of his own immaturity (as well as hers), and their utter lack of poise or style. Disgraceful experience. A total waste of time and energy, not to mention money. There are so many TALENTED, kind people out there, including the team at TWINCARE, who took it upon themselves to correct Tyron's shocking work, and did it with true professionalism, efficiency and kindness.
0
Replies (0)