GH
Geraldine H
Active since Jul 2019
53
Reviews
0
Industries
Reviews
53 reviews38 months ago
Horrible website functionality
It is basically impossible to buy purchase tickets on your website the functionality is absolutely horrible. The pricing Categories doesn't tell you where in the Arena the seating is so you literally don't know which category goes where. I am also unable to buy more than one ticket at a time meaning the seats won't be together, this is honestly pathetic. Really maybe have a look at your website functionality before trying to sell anything as it's seriously not user friendly, the ideal way to sell thickets is the way Ster Kinekor does it on their site, you can actually see and select the available seats in the are you want to sit and then purchase from there.
0 replies
39 months ago
Settlement Quote
Why is it impossible for Discovery Bank to send through a Settlement Quote for my Credit Card via Email within 24 hours. Come on people it can't be that hard to Email through a Quote?? I wanted to settle the account and leave it open but with this kind of service I think it's better that I close it.
56 replies
41 months ago
Submitting Claims
It is virtually impossible to have a Claim processed by Discovery Health, they will find any excuse to not pay a Claim. I have now been messed around for over a month with issues about a Claim I am trying to submit. The latest issue is that the Claim is illegible, well then maybe the staff need to have their eyes checked, as I can read the scanned PDF perfectly fine even without my reading glasses. I am not sure how much more legible the PDF needs to be.
264 replies
41 months ago
Pathetic Broker Service
Afternoon The service received from one of the Brokers at PWG is nothing short of a Disgrace. The Broker I am referring to is Anne Anderson. A few months ago I made contact with Anne to get assistance in connection with my Medical Aid, but after 3 months and numerous attempts at feedback, none has been received. In short her service is pathetic, you simply cannot just ignore clients. I will most definitely never deal with PWG again or refer them to someone for anything.
0 replies
50 months ago
Arrogant Agents and Harassment
I don’t appreciate being harassed by one of your Vodacom Call Centre Agents, they just kept calling me even after I rejected the call twice. When I eventually answered now irritated, the person could not even pronounce my name correctly. The agent also proceeded to ask me for my ID number, which I refused to give as how do I have any proof this person is actually from Vodacom. I’m not sure what Vodacom is trying to sell to me now but I’m not interested. I’ve been lied to before about so called saving and ended up being charged more.
106 replies
50 months ago
Harassment
I don't appreciate being harassed DebtBusters and your associates Blu Label, whoever they are!!! I don't know where you illegally obtained my name and number from but I suggest you lose it, because if you phone me again I will report you to Information Regulator of South Africa. I also suggest that you maybe teach your agents how to speak english properly!!
53 replies
51 months ago
Pathetic- Most of the Menu items Sold Out
Mcdonalds is Truly beyond pathetic, both the Stores in our Area don’t have Milkshakes available. The Stores are the Mcdonalds at The Reef and the Mcdonalds in Lambton. To make matters even worse half the Menu at The Reef store is sold out, they don’t even have Fries available. This is really a disgrace, I suggest you close both these useless stores. Will no longer be supporting Mcdonalds in any way.
0 replies
51 months ago
Harassment
This company makes unauthorised sales phone calls to people without their consent. I’m not sure where or how my contact details were obtained, it was clearly done illegally. I don’t appreciate being harassed by your arrogant call centre agent that has the audacity to call me by my first Name, I am not one of your clients and never will be and addressing someone so informally is just plain rude. Time to teach your staff some phone etiquette.
0 replies
53 months ago
Incompetence
The incompetence of the Personal Loans Department at FNB is Truly astounding. Nobody has a Clue what's going on. My Personal Loan Debit Order did not go off on the 15th of December as it usually does and has for many years now. Suddenly this year FNB decides to not process the Debit Order on the 15th as I apparently opted out when an SMS was sent to me. Well that is impossible as that mysterious SMS was never received.....so please explain how I could have opted out of it. The only message I did receive was that my Debit Order WILL go off on the 15th. And to make matters worse FNB get a completely incompetent Agent to phone me and tell my my payment might go off on the 24th, she's not entirely sure. And when asked why my payment didn't go off on the 15the I received an "I don't know". Nothing infuriates me more that someone who cannot answer Client questions, then sweetheart maybe you're in the wrong profession. Time to get this useless institution out of my life as soon as possible.
159 replies
53 months ago
Pathetic Personal Loan Services
The service I've received from the Woolworths Financial Services Department has been nothing short of a disgrace the last 2 weeks. An application for a Loan that in all honesty should have taken a week to complete is still not completed. Not only did I have to constantly phone to get updates, but everytime I did there was something else I needed to email through. Why was all this information not given to me on the initial call when the application was done. Eventually everything was done, but now its an impossible task to actually get the money for my Personal Loan out of Woolworths. An email was received on the 16th of December 2021 saying the money would be in my account within 48 hours, it has now been 4 days and there is still nothing. Yesterday when doing a follow up on the Loan, there was suddenly some sort of error on their side and they couldn't transfer the money. I was promised by 2 agents that they would call me back with updates but they clearly had no intention of doing so. So either Woolworths pays out my Loan that has already been approved or I will cancel all my accounts with Woolworths as the Customer Service is truly pathetic.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (1.8867924528301887%)
1 Star
52 (98.11320754716981%)