Doppio Zero
2.5|300 reviews
AM
Alfons M
1 reviews | Active since Member
08 Mar 2026, 11:22
Doppio Zero Hobart Road don't serve patrons
Went to Doppio Zero at12:15pm at Hobert Road. Have never been made to feel so disgusted. We sat down and waited for 15 minutes, no one served us. The waiter who showed us to the table gave us the dirtiest menu we have ever received. Someone spilt coke all over it!!!!!!!!!!!!!!!!! So after we were not served, and 6 waiters just walked passed us. WE WALKED OUT!! The same spirit that we had at Doppio Zero Pineslopes confronted us at Hobart road. Would not be surprised if the whole chain disappears. Management is AWOL? Prices off the charts!! Is it right for patrons to beg for service????????????????????????????
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Replies (53)Doppio Zero's replyOfficial
08 Mar 2026, 16:40Dear Alfons
I am so sorry to hear about your poor experience. I can assure you this is not the standard we strive to live up to everyday. Indeed, majority of our highly valued staff and stores work really hard to provide consistently great service to each and every guest, as we have been doing for 25 years. Unfortunately, it seems we dropped the ball on the day and certainly did not host you as we should have. Please accept our deepest apology in this regard and I will endeavour for us to correct the matter urgently. I will be sharing your details with Hobart Doppio and I trust the management team will make contact with you soonest, to correct the matter.
Yours sincerely
Brand support team
I am so sorry to hear about your poor experience. I can assure you this is not the standard we strive to live up to everyday. Indeed, majority of our highly valued staff and stores work really hard to provide consistently great service to each and every guest, as we have been doing for 25 years. Unfortunately, it seems we dropped the ball on the day and certainly did not host you as we should have. Please accept our deepest apology in this regard and I will endeavour for us to correct the matter urgently. I will be sharing your details with Hobart Doppio and I trust the management team will make contact with you soonest, to correct the matter.
Yours sincerely
Brand support team
Best regards,
Doppio Zero's reply08 Mar 2026, 16:40
Official
Dear Alfons
I am so sorry to hear about your poor experience. I can assure you this is not the standard we strive to live up to everyday. Indeed, majority of our highly valued staff and stores work really hard to provide consistently great service to each and every guest, as we have been doing for 25 years. Unfortunately, it seems we dropped the ball on the day and certainly did not host you as we should have. Please accept our deepest apology in this regard and I will endeavour for us to correct the matter urgently. I will be sharing your details with Hobart Doppio and I trust the management team will make contact with you soonest, to correct the matter.
Yours sincerely
Brand support team
I am so sorry to hear about your poor experience. I can assure you this is not the standard we strive to live up to everyday. Indeed, majority of our highly valued staff and stores work really hard to provide consistently great service to each and every guest, as we have been doing for 25 years. Unfortunately, it seems we dropped the ball on the day and certainly did not host you as we should have. Please accept our deepest apology in this regard and I will endeavour for us to correct the matter urgently. I will be sharing your details with Hobart Doppio and I trust the management team will make contact with you soonest, to correct the matter.
Yours sincerely
Brand support team
Best regards,