

Dream Furniture And Decor (baby and children’s furniture)
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
we have to wait 8 weeks for an order, when it arrived it was damaged on every section of the cot they then collected the damaged cot. I asked them to please overnight it when they sending back as it's a matter of urgency that I get my cot in time instead they sent it back with normal courier and it will take 4 days to get here and they say this is doing their best! this furniture is not cheap and is not quality products.
1 reviews | Active since Jan 2020
we have to wait 8 weeks for an order, when it arrived it was damaged on every section of the cot they then collected the damaged cot. I asked them to please overnight it when they sending back as it's a matter of urgency that I get my cot in time instead they sent it back with normal courier and it will take 4 days to get here and they say this is doing their best! this furniture is not cheap and is not quality products.
1 reviews | Active since Jan 2020
This is a store on Instagram. My sister has deposited R10,000 for bar chairs in 2020 and initially the account owner/admin was making excuses as to why the bar chairs were delayed and trying to sell my sister more items and in January 2021 they stopped responding to her messages altogether. It’s now April 2021 and still silence. THIS IS A SCAM.
1 reviews | Active since Jan 2020
This is a store on Instagram. My sister has deposited R10,000 for bar chairs in 2020 and initially the account owner/admin was making excuses as to why the bar chairs were delayed and trying to sell my sister more items and in January 2021 they stopped responding to her messages altogether. It’s now April 2021 and still silence. THIS IS A SCAM.
1 reviews | Active since Jan 2020
I am beyond impressed with the service I received from Dream Furniture. Not only are their products of superior quality, the staff has been an absolute pleasure to deal with from start to finish. The order process was simple and I was able to customise my items to suit exactly what I wanted. I would highly recommend this company to all my friends and family.
1 reviews | Active since Jan 2020
I am beyond impressed with the service I received from Dream Furniture. Not only are their products of superior quality, the staff has been an absolute pleasure to deal with from start to finish. The order process was simple and I was able to customise my items to suit exactly what I wanted. I would highly recommend this company to all my friends and family.
1 reviews | Active since Jan 2020
I have bought two pedestals with this company last year September 2020. I have not recieve them till today. They have poor customer feedback , they will respond your queries. They are a fraud. If you love your money don’t buy anything from them.
1 reviews | Active since Jan 2020
I have bought two pedestals with this company last year September 2020. I have not recieve them till today. They have poor customer feedback , they will respond your queries. They are a fraud. If you love your money don’t buy anything from them.
1 reviews | Active since Jan 2020
Whilst I’m happy with the products, The time it took to get it was ridiculously long. I was promised that the products would be ready a week from when I paid in store, however a week later I get an invoice stating that I owe them money, I asked for a corrected invoice and nothing was received, which I believe delayed my order being placed with their supplier on time hence, it took about a month for my items to be ready. The communication from the store was lacking and what irritated me the most was I had to continually follow up, the service I got deserves 0 stars, the two stars are for the products only. The manager and I communicated via phone and email, however, when items were ready for collection, they sent an sms, to an incorrect number I might add and didn’t bother to follow up with me, I sent an email only to be told the items were ready for collection days prior. I’ve never been this frustrated with a store before!
1 reviews | Active since Jan 2020
Whilst I’m happy with the products, The time it took to get it was ridiculously long. I was promised that the products would be ready a week from when I paid in store, however a week later I get an invoice stating that I owe them money, I asked for a corrected invoice and nothing was received, which I believe delayed my order being placed with their supplier on time hence, it took about a month for my items to be ready. The communication from the store was lacking and what irritated me the most was I had to continually follow up, the service I got deserves 0 stars, the two stars are for the products only. The manager and I communicated via phone and email, however, when items were ready for collection, they sent an sms, to an incorrect number I might add and didn’t bother to follow up with me, I sent an email only to be told the items were ready for collection days prior. I’ve never been this frustrated with a store before!
1 reviews | Active since Jan 2020
Dream Furniture.... your name says it all<br> What more can I say but THANK YOU THANK YOU THANK YOU. <br> I could recommend you to the world. What a product and what a service.<br> <br> From the get go you have all been so lovely and I really find that to be so rare these days.<br> I doubt that having your main type of clients being pregnant is an easy task but you are so wonderful that you honestly put me at ease and really had me enjoying the whole process of dealing with you.<br> <br> From your beautiful show room to the delivery (as promised and planned, also very rare) we could not have asked for anything more.<br> <br> Thank you for making this part of our journey so enjoyable and exciting. I am sure our little one is going to have many happy nights in his/her gorgeous cot.<br> <br> I can only hope that we can do more dealings with you in the future as you are the type of people and company that I am more than happy and willing to support.<br> <br> Thank you once again
1 reviews | Active since Jan 2020
Dream Furniture.... your name says it all<br> What more can I say but THANK YOU THANK YOU THANK YOU. <br> I could recommend you to the world. What a product and what a service.<br> <br> From the get go you have all been so lovely and I really find that to be so rare these days.<br> I doubt that having your main type of clients being pregnant is an easy task but you are so wonderful that you honestly put me at ease and really had me enjoying the whole process of dealing with you.<br> <br> From your beautiful show room to the delivery (as promised and planned, also very rare) we could not have asked for anything more.<br> <br> Thank you for making this part of our journey so enjoyable and exciting. I am sure our little one is going to have many happy nights in his/her gorgeous cot.<br> <br> I can only hope that we can do more dealings with you in the future as you are the type of people and company that I am more than happy and willing to support.<br> <br> Thank you once again
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