1 reviews | Active since Member
Breakfast disaster at Dros Rant-en-Dal! Arrived at 09h50, empty parking, lots of empty tables thinking, yeah, it is holiday season and a lot of people left Gauteng. Error 1, we were given the luch menu...the waiter looked like he had a rough night! We asked for the breakfast menu. Drinks...took 20 minutes, breakfast, well, we have never seen any. The waiter vanished after taking one empty drinks glass never to be seen again for the next HOUR! We went asking what happened to breakfast, a fried egg cannot be that complicated to produce in one hour, merely as Dross Rant-En-Dal was empty at the time of arrival. At 10h55 went to the floor manageress...clueless, standing there like a statue, no emotions, no nothing. Told her am paying for the drinks and off we go. 'What did you order'...nobody had a clue (as the waiter was gone fishing) where, what, who and when. Suddenly, within 5 minutes, the breakfast was there, right next to the cashier, the four plates came out of the kitchen...ICE COLD... the manager apparead out of the kitchen apologizing, offered drink complimentary (thank you, the least you could do). 'Sometimes we get busy for breakfast as we open at 08h00' (empty restaurant on arrival?). In the commotion he said 'your breakfast is already ready'....I rep**** 'already????'. We left a 11h10 to another place in the area for ... lunch. The fault is not the manager/owner, the fault is employing totally *********** staff. A waiter is supposed to be around, a waiter is supposed to follow up where a plated meal is. Pretty certain it was fly food standing there for over an hour. With a high unemployment rate in South Africa and Dros comes up with this kind of poorly trained (or simply a 9 - 5'ver attitude) staff, why bother, rather close down for the holidays or only serves beer as Dros Rant-en-Dal seems only to be able to deliver on that. As a regular customer, no thank you, you won't see me again (not that they care). Sorry, could not add a photo to this comment as we did not have anything to take a photo from ....
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