Terrible food, bad service

After deciding to go to Dross instead of Spur or Ocean Basket, we were highly disappointed. The waiter didnt want to assist with carrying the baby pram up the stairs.Then we ordered food,it took about 45min to be brought out.We received cold food.Asked for no onion rings and got more onion rings than chips.The espetada was cold with the garlic butter being margarine.A seafood platter for 2 wasn't even enough food for 1.Had to ask for the sauses,again-lemon margarine. Disgusting. The eisbine had more fat than meat and the ribs we ordered was so tuff we didn't even eat it. After complaining by the manager she brought more calamari for the seafood platter and said sorry, thats it.The best thing we had was the drinks, and that wouldve been better somewhere else. The account came to R739.60 and we were so disgusted. 1st and last time we went to Dross....