Dualzone Solutions Reviews | 0 stars

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1 reviews | Active since Jan 2020

31 Jul 2020, 11:51

Excellent and Friendly Service

I have received excellent service. A special thanks to Eugene who have handled my entire complaint with grace. I would definitely use this again. This is an example of what prompt and good service is. Keith A

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Keith M

1 reviews | Active since Jan 2020

31 Jul 2020, 11:51

Excellent and Friendly Service

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Anonymous

1 reviews | Active since Jan 2020

3 Mar 2017, 12:47

Worst service ever , don't come here.

The onyl thing that went well was booking in my printer. I received a quote , and approved. Everytime i phone them no one asnwers , i send Emails , no one replies. 2 weeks later they said it will be fixed the next day. When i finaly got a hold of them , i basically begged them to send me an invoice so that i can pay them and collect the printer. i still haven't receive an invoice , and the printer is still not fixed. This company should just close their doors and remove them selves from the search pages.

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Anonymous

1 reviews | Active since Jan 2020

3 Mar 2017, 12:47

Worst service ever , don't come here.

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Dezi A

1 reviews | Active since Jan 2020

11 May 2016, 06:14

NOTEBOOK : ASUS X551PDC 4GB1TBWB

I Bought An ASUS X551PDC 4GB1TBWB UNIT From Hifi Corporation On The 14<span lang="EN-ZA" style="font-size: 9pt; font-family: Verdana, sans-serif; color: #666666; border: 1pt none windowtext; padding: 0cm; background-color: white; background-position: initial; background-repeat: initial;">th July 2014 Which Cost Me R6094.68 Including The Extended Warranty That They Basically Force You To Take. The Notebook Stopped Working In March 16; It Opened Directly Into The Bios. So I Took It Back To The Same Branch I Bought It From Which Is In AMANZIMTOTI; HIFI CORP And Have Been Dealing With A Lady By The Name Of LOSHNIE MUNSAMI Tel No: <a href="tel:%2B27%20%2831%29%209048600" target="_blank">+27 (31) 9048600</a> (Ext.8606)Who Then Booked It In For A Repairs, The Company That Does The Repairs For HIFI Corp Is Call DAULZONE SOLUTIONS And The Gentleman I’ve Been Dealing With Is Called EURGEN UECKERMANN, Tel No: +27126530480. To Cut A Long Story Short Since The First Booking In March The Computer Has Now Been Sent Back Twice Afterwards, As It Has Come Back With Missing Drive, Missing Programs, Brocken Buttons, Keys Placed In Different Spots, Finger Spots On The Computer Screen, Hardware Not Been About To Run Because Of Drives Not Been Compatible, The Bio Message Keeps On Popping Up Again, A Lot Of The Programs On The Menu Won’t Work Which Were Working After Sending It Back The Second Time. My Bluetooth Is Now Missing Completely, Can’t Connect To Skype Etc!!! I’m Furious And Angry. I Have Told Them I Don’t Want The Computer Back. I Want I Full Refund Of My Money Including My Extended Guarantee As If They Are To Replace The Computer I’m Quiet Shall It Would Be A Refurbished One And If I Buy Another One From Them In Going To Have Exactly The Same Problem If It Goes On The Blink. The Chappie From DUALZONE SOLUTIONS; EURGEN UECKERMANN Has Just Confirmed With Me Via Email That The Computer Is Up And Running Perfectly But I Want My Money Back, And He’s Awaiting Approval Something He Has Been Telling Me Since The Close Of Business On Friday. I Told Him As Much As I Want To Believe Him I Can’t ; As They Told Me The Same Thing Previously, I Then Got A Mail From HIFI CORP; LOSHNIE MUNSAMI Stating If They Get The Go Ahead To Refund Me, It Will Only Be On The Computer And Not The Extended Guarantee As This Entitles Me To A Free Repairs, A Free Repair My Foot I Paid R794.98 For This It’s Absolutely Obscured And Disgusting That These Stores Can Rip Us Off Like This!!! I Demand A Full Refund!!!

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Dezi A

1 reviews | Active since Jan 2020

11 May 2016, 06:14

NOTEBOOK : ASUS X551PDC 4GB1TBWB

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Dezi A

1 reviews | Active since Jan 2020

10 May 2016, 11:20

ASUS X551PDC 4GB1TBWB NOTEBOOK

I Bought An ASUS X551PDC 4GB1TBWB UNIT From Hifi Corporation On The 14th July 2014 Which Cost Me R6094.68 Including The Extended Warranty That They Basically Force You To Take. The Notebook Stopped Working In March 16; It Opened Directly Into The Bios. So I Took It Back To The Same Branch I Bought It From Which Is In AMANZIMTOTI; HIFI CORP And Have Been Dealing With A Lady By The Name Of LOSHNIE MUNSAMI Tel No: <a href="tel:%2B27%20%2831%29%209048600" target="_blank">+27 (31) 9048600</a> (Ext.8606)Who Then Booked It In For A Repairs, The Company That Does The Repairs For HIFI Corp Is Call DAULZONE SOLUTIONS And The Gentleman I’ve Been Dealing With Is Called EURGEN UECKERMANN, Tel No: +27126530480. To Cut A Long Story Short Since The First Booking In March The Computer Has Now Been Sent Back Twice Afterwards, As It Has Come Back With Missing Drive, Missing Programs, Brocken Buttons, Keys Placed In Different Spots, Finger Spots On The Computer Screen, Hardware Not Been About To Run Because Of Drives Not Been Compatible, The Bio Message Keeps On Popping Up Again, A Lot Of The Programs On The Menu Won’t Work Which Were Working After Sending It Back The Second Time. My Bluetooth Is Now Missing Completely, Can’t Connect To Skype Etc!!! I’m Furious And Angry. I Have Told Them I Don’t Want The Computer Back. I Want I Full Refund Of My Money Including My Extended Guarantee As If They Are To Replace The Computer I’m Quiet Shall It Would Be A Refurbished One And If I Buy Another One From Them In Going To Have Exactly The Same Problem If It Goes On The Blink. The Chappie From DUALZONE SOLUTIONS; EURGEN UECKERMANN Has Just Confirmed With Me Via Email That The Computer Is Up And Running Perfectly But I Want My Money Back, And He’s Awaiting Approval Something He Has Been Telling Me Since The Close Of Business On Friday. I Told Him As Much As I Want To Believe Him I Can’t ; As They Told Me The Same Thing Previously, I Then Got A Mail From HIFI CORP; LOSHNIE MUNSAMI Stating If They Get The Go Ahead To Refund Me, It Will Only Be On The Computer And Not The Extended Guarantee As This Entitles Me To A Free Repairs, A Free Repair My Foot I Paid R794.98 For This It’s Absolutely Obscured And Disgusting That These Stores Can Rip Us Off Like This!!! I Demand A Full Refund!!!

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Dezi A

1 reviews | Active since Jan 2020

10 May 2016, 11:20

ASUS X551PDC 4GB1TBWB NOTEBOOK

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Ruan K

1 reviews | Active since Jan 2020

8 Dec 2015, 06:46

Fraudulent Repairs

I hope that anyone before they let these people service any of their products would read this first. I sent in a Graphics card to Dualzone about 2 months ago i gave them a clear statement of the problem with the card and asked if they would be able to repair, i was assured that it would not be a problem. After waiting about 3 weeks i phoned them to ask if they had any feedback on the device as i have not received anything from them, after about 4 days i was sent a quotation of work that has already been done, they told me that they tested the card after some of the repairs and it was working 100% It took them about another 4 days to deliver after i made the payment After i received the card i plugged it into my system and it did exactly the same as it did before it was send in, I looked for any sign of work done on the card but could not find any (they just basically cleaned the card) I phoned the Owner Eugene and was told that he would refund me no problem like he knew they basically did not do any repairs on the card It has now been 3 weeks after being told i would receive the refund, after various email i have not heard anything back from them The Next step will be legal actio

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Ruan K

1 reviews | Active since Jan 2020

8 Dec 2015, 06:46

Fraudulent Repairs

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