EF
Easy Finance Loans
Unclaimed Business
EF
Easy Finance Loans
Unclaimed Business
13 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Easy Finance Loans receives overwhelmingly negative feedback. Customers consistently report unauthorized or unexpected debits from their bank accounts, often without ever receiving a loan. Many describe being charged upfront fees for services never rendered, including recurring R250 and R98 deductions. Customer service interactions are frequently described as rude and dismissive, with specific staff members singled out for unprofessional conduct. Multiple reviewers express feeling exploited, labeling the business as deceptive, and urge others to avoid the company entirely.
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.5|13 Reviews
Jun '25 - May '26
5(8.3%)
4(0%)
3(8.3%)
2(0%)
1(83.3%)
5(8.3%)
4(0%)
3(8.3%)
2(0%)
1(83.3%)
Frequently Asked Questions About Easy Finance Loans
Based on recent customer reviews, Easy Finance Loans receives overwhelmingly negative feedback. Customers consistently report unauthorized or unexpected debits from their bank accounts, often without ever receiving a loan. Many describe being charged upfront fees for services never rendered, including recurring R250 and R98 deductions. Customer service interactions are frequently described as rude and dismissive, with specific staff members singled out for unprofessional conduct. Multiple reviewers express feeling exploited, labeling the business as deceptive, and urge others to avoid the company entirely.
Easy Finance Loans has a TrustIndex of 0 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. Hellopeter has tracked Easy Finance Loans across 31 total reviews. How is the TrustIndex calculated? →
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAT
Anna T
1 reviews | Active since Jan 2020
2 Mar 2026, 10:42
VANESSA VANESSA IS A RUDE AND UNHELPFUL INDIVIDUAL AND THE COMPANY SHOULD REASSESS HER.
I WISH I COULD GIVE "VANESSA VANESSA" ABSOLUTE NO STARS. SHE IS A RUDE AND VERY ENTITLED PERSON WITH ABSOLUTE NO ASSISTANCE GIVEN. ON THE "WEBSITE CONTRACT" IT FIRST OF ALL STATES A LOAN WITHIN 72 HOURS, WELL WE ARE WAY PASSED THAT. THEY HAVE BEEN DEBITING MY ACCOUNT FOR TWO MONTHS NOW WITH NO SERVICE WHATSOEVER. PATHETIC COMPANY WHO MAKES MONEY OUT OF VULNERABLE PEOPLE. THIS "LADY" IS EXTREMELY RUDE AND CLEARY WAS NOT RAISED WELL OR HAVE FALLEN OFF THE BAND WAGON SOMEWHERE IN HER ADULTHOOD.
Helpful (0)
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Anna T
1 reviews | Active since Jan 2020
2 Mar 2026, 10:42
VANESSA VANESSA IS A RUDE AND UNHELPFUL INDIVIDUAL AND THE COMPANY SHOULD REASSESS HER.
I WISH I COULD GIVE "VANESSA VANESSA" ABSOLUTE NO STARS. SHE IS A RUDE AND VERY ENTITLED PERSON WITH ABSOLUTE NO ASSISTANCE GIVEN. ON THE "WEBSITE CONTRACT" IT FIRST OF ALL STATES A LOAN WITHIN 72 HOURS, WELL WE ARE WAY PASSED THAT. THEY HAVE BEEN DEBITING MY ACCOUNT FOR TWO MONTHS NOW WITH NO SERVICE WHATSOEVER. PATHETIC COMPANY WHO MAKES MONEY OUT OF VULNERABLE PEOPLE. THIS "LADY" IS EXTREMELY RUDE AND CLEARY WAS NOT RAISED WELL OR HAVE FALLEN OFF THE BAND WAGON SOMEWHERE IN HER ADULTHOOD.
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Juan F
1 reviews | Active since Jan 2020
5 Jan 2026, 09:16
Wanna Cancel Everything
On The 29 December I Apply For A loan On the 29 December I got A Debi Check that ask me to be approve which I did then they told me it will take 72 hours 3 working days and I am still waiting for loan when I ask to cancel they told me to wait another 72 hours when I wanted to cancel the Debit Check today then they said my application have been send to Chris the email address chris@theloanshoponline.co.za I just think this is unfair they want our money bud don't want to help us my email is juanferreira141@gmail.com my id is 8406215015083 I would like to cancel everything please before they deduct money or the support email address is support@easyfinloans.co.za
Helpful (0)
|Replies (0)JF
Juan F
1 reviews | Active since Jan 2020
5 Jan 2026, 09:16
Wanna Cancel Everything
On The 29 December I Apply For A loan On the 29 December I got A Debi Check that ask me to be approve which I did then they told me it will take 72 hours 3 working days and I am still waiting for loan when I ask to cancel they told me to wait another 72 hours when I wanted to cancel the Debit Check today then they said my application have been send to Chris the email address chris@theloanshoponline.co.za I just think this is unfair they want our money bud don't want to help us my email is juanferreira141@gmail.com my id is 8406215015083 I would like to cancel everything please before they deduct money or the support email address is support@easyfinloans.co.za
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Mellissa C
1 reviews | Active since Jan 2020
23 Dec 2025, 06:35
Close this call or employ better staff!!
If I could give them no stars I would give them nothing. I work for 20 years in a call center and never have I spoken to a client the way they speak to there clients . And on top of that THE MANAGER DIDN'T WANA GIVE ME HER NAME. So utterly disgusted by there service. Every month they debit my account for no service offered.
Helpful (0)
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Mellissa C
1 reviews | Active since Jan 2020
23 Dec 2025, 06:35
Close this call or employ better staff!!
If I could give them no stars I would give them nothing. I work for 20 years in a call center and never have I spoken to a client the way they speak to there clients . And on top of that THE MANAGER DIDN'T WANA GIVE ME HER NAME. So utterly disgusted by there service. Every month they debit my account for no service offered.
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Siphiwokuhle M
1 reviews | Active since Jan 2020
22 Dec 2025, 07:53
Potential Breach of Consumer Protection – Upfront Loan Application Fee
I am writing to formally lodge a complaint regarding the R98 fee I was charged merely to “assist with finding a loan.” I find this practice both unreasonable and misleading. I was charged an upfront fee despite there being no guarantee that I would qualify for a loan, nor any assurance that a lender would approve my application. Luckily I declined the debicheck. Charging consumers simply to apply or be “assisted” in searching for credit places all the financial risk on the consumer, with no tangible outcome guaranteed. From a consumer protection perspective, this feels highly unfair and exploitative, particularly given the financial vulnerability of individuals seeking loans. Furthermore, kindly look into your customer service training as the call agent I encountered had a very matter of fact tone which comes across as rude and dismisive. One can state facts without being dismissive.
Helpful (0)
|Replies (0)SM
Siphiwokuhle M
1 reviews | Active since Jan 2020
22 Dec 2025, 07:53
Potential Breach of Consumer Protection – Upfront Loan Application Fee
I am writing to formally lodge a complaint regarding the R98 fee I was charged merely to “assist with finding a loan.” I find this practice both unreasonable and misleading. I was charged an upfront fee despite there being no guarantee that I would qualify for a loan, nor any assurance that a lender would approve my application. Luckily I declined the debicheck. Charging consumers simply to apply or be “assisted” in searching for credit places all the financial risk on the consumer, with no tangible outcome guaranteed. From a consumer protection perspective, this feels highly unfair and exploitative, particularly given the financial vulnerability of individuals seeking loans. Furthermore, kindly look into your customer service training as the call agent I encountered had a very matter of fact tone which comes across as rude and dismisive. One can state facts without being dismissive.
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Mohlago M
1 reviews | Active since Jan 2020
27 Aug 2025, 04:03
Unhappy client
I have just had a bad experience with easy fin loans they deducted R250 into my account, yet they did not give me a loan, we I contact them they send me a something that they say I agreed to a once - off 250 deduction into my account says they charge me for their services which services exactly if the loan was not provided, easy fin loan are ****ming people serious am so furious because if I new from the beginning that sending them an email will cost me 250 I wouldn't have. They are so unprofessional wouldn't recommend them to anyone now my 250 is gone, they say I must cancel it why can't they cancel on their side because they gained a free 250 from me for doing nothing told them if they deducted this month am still gonna report them further.
Helpful (0)
|Replies (0)MM
Mohlago M
1 reviews | Active since Jan 2020
27 Aug 2025, 04:03
Unhappy client
I have just had a bad experience with easy fin loans they deducted R250 into my account, yet they did not give me a loan, we I contact them they send me a something that they say I agreed to a once - off 250 deduction into my account says they charge me for their services which services exactly if the loan was not provided, easy fin loan are ****ming people serious am so furious because if I new from the beginning that sending them an email will cost me 250 I wouldn't have. They are so unprofessional wouldn't recommend them to anyone now my 250 is gone, they say I must cancel it why can't they cancel on their side because they gained a free 250 from me for doing nothing told them if they deducted this month am still gonna report them further.
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