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Easybike
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
33
Recommended: Likely
Review Distribution
3.4|5 Reviews
Jun '25 - May '26
5(60%)
4(0%)
3(0%)
2(0%)
1(40%)
5(60%)
4(0%)
3(0%)
2(0%)
1(40%)
Frequently Asked Questions About Easybike
Easybike has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Easybike across 26 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTP
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CE
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Moses M
1 reviews | Active since Jan 2020
20 Aug 2025, 10:07
Electric bikes from hell
I rented a electric bike for the amount of Rs01699 a month for 60 months from easy bikes mid last year 2024 this year in January 2025 it gave me problems so they came after struggling for a long time to get help it had problems like battery didn't last long even after charging and wheels where always flat to the extend that I canceled the contract with them and they told me that they'll come take the scooter and they did since they are deducting money for the scooter I dont have every month I have to call and beg them to refund the money they took . Hello Peter please help me to expose this *****sters cause they're damaging my financial records i can't even apply for a loan because of them
Helpful (0)
|Replies (0)MM
Moses M
1 reviews | Active since Jan 2020
20 Aug 2025, 10:07
Electric bikes from hell
I rented a electric bike for the amount of Rs01699 a month for 60 months from easy bikes mid last year 2024 this year in January 2025 it gave me problems so they came after struggling for a long time to get help it had problems like battery didn't last long even after charging and wheels where always flat to the extend that I canceled the contract with them and they told me that they'll come take the scooter and they did since they are deducting money for the scooter I dont have every month I have to call and beg them to refund the money they took . Hello Peter please help me to expose this *****sters cause they're damaging my financial records i can't even apply for a loan because of them
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Replies (0)LN
Liezl N
1 reviews | Active since Jan 2020
12 Jul 2025, 03:44
Excellent!
Excellent service!! I ordered a Garmin watch from them and it was shipped within an hour. I received continual updates and received my watch 24 hours later. I will definitely be shopping from them again and will recommend them to anyone else without a doubt!
Helpful (0)
|Replies (0)LN
Liezl N
1 reviews | Active since Jan 2020
12 Jul 2025, 03:44
Excellent!
Excellent service!! I ordered a Garmin watch from them and it was shipped within an hour. I received continual updates and received my watch 24 hours later. I will definitely be shopping from them again and will recommend them to anyone else without a doubt!
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Replies (0)BZ
Bernard Z
1 reviews | Active since Jan 2020
12 Mar 2025, 06:11
Pleasently supprised
At first i thought the website was a ****. There pricing could not be matched with the product i wanted so much so that i thought it too good to be true. I found them on hellopeter with amazing reviews. i have to commend them on pricing and the speedy execution of order capturing and delivery. thanks for the great service guys!
Helpful (0)
|Replies (0)BZ
Bernard Z
1 reviews | Active since Jan 2020
12 Mar 2025, 06:11
Pleasently supprised
At first i thought the website was a ****. There pricing could not be matched with the product i wanted so much so that i thought it too good to be true. I found them on hellopeter with amazing reviews. i have to commend them on pricing and the speedy execution of order capturing and delivery. thanks for the great service guys!
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Replies (0)HM
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Nadine G
1 reviews | Active since Jan 2020
30 Dec 2024, 08:22
Quick to sell, slow to deliver after sales service!!!
I am Johannesburg based, and advised Kiara of that when I purchased a gift for my husband. The service during the process of me purchasing my product was excellent. My purchase was delivered, and when the gift was opened the battery was flat. I decided to reach out to Kiara to see if I could upgrade my purchase to a better product and she told me that it's a second hand product because I opened the box. She refused to help me, she also was not able to escalate my query to a manager in the business. She raised her voice at me, and became cheeky when I asked her how can a product that I bought from Easy Bike that has never been used be second hand. She told me to go to some Facebook group to resell a brand new watch that has never been used. She accused me of being rude and not speaking to her like a human being, when I did not raise my voice or swear at her. She purely made this accusation because I questioned how Easy Bike could call this product second hand. She told me I could email Matthew but that he is in the U.S until the 15th January. When I called back, she asked me what is the point to the call???? How is it ok that Easy Bike employees are allowed to speak to clients this way? I am stunned that Easy Bike has employees that are this immature, unprofessional and ***********. She became defensive and rude and then accused me of that exact behaviour because I questioned why they cannot assist me. Why do you have employees in your organisation that cannot deliver after sales service? Kiara acted as if this simple query was way above her pay grade. I will never ever recommend or use this store ever again! Matthew Walsh seems to know nothing about business, client service or recruitment!
Helpful (0)
|Replies (0)NG
Nadine G
1 reviews | Active since Jan 2020
30 Dec 2024, 08:22
Quick to sell, slow to deliver after sales service!!!
I am Johannesburg based, and advised Kiara of that when I purchased a gift for my husband. The service during the process of me purchasing my product was excellent. My purchase was delivered, and when the gift was opened the battery was flat. I decided to reach out to Kiara to see if I could upgrade my purchase to a better product and she told me that it's a second hand product because I opened the box. She refused to help me, she also was not able to escalate my query to a manager in the business. She raised her voice at me, and became cheeky when I asked her how can a product that I bought from Easy Bike that has never been used be second hand. She told me to go to some Facebook group to resell a brand new watch that has never been used. She accused me of being rude and not speaking to her like a human being, when I did not raise my voice or swear at her. She purely made this accusation because I questioned how Easy Bike could call this product second hand. She told me I could email Matthew but that he is in the U.S until the 15th January. When I called back, she asked me what is the point to the call???? How is it ok that Easy Bike employees are allowed to speak to clients this way? I am stunned that Easy Bike has employees that are this immature, unprofessional and ***********. She became defensive and rude and then accused me of that exact behaviour because I questioned why they cannot assist me. Why do you have employees in your organisation that cannot deliver after sales service? Kiara acted as if this simple query was way above her pay grade. I will never ever recommend or use this store ever again! Matthew Walsh seems to know nothing about business, client service or recruitment!
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Replies (0)