TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Eco Car Wash has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Eco Car Wash across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Bad and rude service, they broke my ignition, I couldn't turned my ignition on again, and was stranded for 7 hours on a Friday they saw I was a woman alone, screamed and tried to intimidate me, had to call my son in law to come help as I was afraid of them, they way they were treating me. When he arrived, they changed their attitudes, but still not taking responsibility, The owners father just respond it is not their problem, as it must have been an pre -existing problem, which was not true, been their since10h00, leaving after 17h00 after mechanic come to help me, confirming that the ignition has no previous damages, the key was definitely forced, breaking the little keys inside, all for my own cost, new ignition R12 000, with out labour and call out costs. Kindly note all their workers are foreign citizens. Please do not hand your keys over to them, although they insit. I will never recommend them, rather take you car to a proper wash bay.
1 reviews | Active since Jan 2020
Bad and rude service, they broke my ignition, I couldn't turned my ignition on again, and was stranded for 7 hours on a Friday they saw I was a woman alone, screamed and tried to intimidate me, had to call my son in law to come help as I was afraid of them, they way they were treating me. When he arrived, they changed their attitudes, but still not taking responsibility, The owners father just respond it is not their problem, as it must have been an pre -existing problem, which was not true, been their since10h00, leaving after 17h00 after mechanic come to help me, confirming that the ignition has no previous damages, the key was definitely forced, breaking the little keys inside, all for my own cost, new ignition R12 000, with out labour and call out costs. Kindly note all their workers are foreign citizens. Please do not hand your keys over to them, although they insit. I will never recommend them, rather take you car to a proper wash bay.
1 reviews | Active since Jan 2020
This car wash in Herm**** is the worst car wash I have ever been to. The owner and her little boy is so rude it's not funny. Has no busses skills what so ever. Treat there stuff like dogs. I'm a customer and was not happy about something on my car. Then this little boy calls over the other guy that looks over everything and shows him the problem and asks how did this. The other guy said to him "your mother told me to help in the wash bay so I could not over see the car I don't know" the little boy then called his mom over and showed her the problem and she went of on the other guy saying but this is why you are here to see that this are done correctly. But this women told the man to work in the wash bay so how must he over see my car what is this women crazy or something. They don't deserve to have this place and must be closed down
1 reviews | Active since Jan 2020
This car wash in Herm**** is the worst car wash I have ever been to. The owner and her little boy is so rude it's not funny. Has no busses skills what so ever. Treat there stuff like dogs. I'm a customer and was not happy about something on my car. Then this little boy calls over the other guy that looks over everything and shows him the problem and asks how did this. The other guy said to him "your mother told me to help in the wash bay so I could not over see the car I don't know" the little boy then called his mom over and showed her the problem and she went of on the other guy saying but this is why you are here to see that this are done correctly. But this women told the man to work in the wash bay so how must he over see my car what is this women crazy or something. They don't deserve to have this place and must be closed down
1 reviews | Active since Jan 2020
We arrived for our weekly car wash. When we asked for our usual R60 Eco Wash we were told that for today it is R70. We asked why because the signs on the boards are advertising R60. The guy just told is that is has changed. We tried to explain to him that the price on the board is R60 and now it is R70. After that we told him we will sort it out with the manager. All we got from the manager was a bad attitude. She did not even know that the prices changed and thought it was for a bigger car which was not the case. We left there without washing our cars.<br> <br> It was false advertising and horrible customer service from management and that is why we will not go back again.
1 reviews | Active since Jan 2020
We arrived for our weekly car wash. When we asked for our usual R60 Eco Wash we were told that for today it is R70. We asked why because the signs on the boards are advertising R60. The guy just told is that is has changed. We tried to explain to him that the price on the board is R60 and now it is R70. After that we told him we will sort it out with the manager. All we got from the manager was a bad attitude. She did not even know that the prices changed and thought it was for a bigger car which was not the case. We left there without washing our cars.<br> <br> It was false advertising and horrible customer service from management and that is why we will not go back again.
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