ES
El Shaddai Removal
Unclaimed Business
ES
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKS
Kobus S
1 reviews | Active since Jan 2020
16 Apr 2022, 19:07
Read this before accepting a quote- If not then at your own peril!
I seriously want to warn anyone who wants to deal with them, please re-consider. They wil give you a great price to beat the competitors at your home, seeing everything you need transported. Then when the truck arrives only 3/4's fit into the truck and while you on the road to your destination then you are held to ransom to pay double the amount again until delivery knowing well that you cannot cancel and stuck in a 20/20 situation, If any of you think that that was just incidental think again, promised them that what they saw is what they take. I would not add anything. They were also the company I entrusted to send my dogs down by air. Well guess what? Yes, you guessed it, held to ransom again for double my initial quote. He was a pastor and believed him, this is a classical wolf in sheep clothing. Please don't think that you can just get your money back, oh no, not that easy. I have been to the Commissioner and back and everyone you can think of to no avail. I just want to forewarn you if you proceed then at your own peril. I have forgiven them and moved on, just dont want you to fall in the same trap.
Helpful (0)
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Kobus S
1 reviews | Active since Jan 2020
16 Apr 2022, 19:07
Read this before accepting a quote- If not then at your own peril!
I seriously want to warn anyone who wants to deal with them, please re-consider. They wil give you a great price to beat the competitors at your home, seeing everything you need transported. Then when the truck arrives only 3/4's fit into the truck and while you on the road to your destination then you are held to ransom to pay double the amount again until delivery knowing well that you cannot cancel and stuck in a 20/20 situation, If any of you think that that was just incidental think again, promised them that what they saw is what they take. I would not add anything. They were also the company I entrusted to send my dogs down by air. Well guess what? Yes, you guessed it, held to ransom again for double my initial quote. He was a pastor and believed him, this is a classical wolf in sheep clothing. Please don't think that you can just get your money back, oh no, not that easy. I have been to the Commissioner and back and everyone you can think of to no avail. I just want to forewarn you if you proceed then at your own peril. I have forgiven them and moved on, just dont want you to fall in the same trap.
0
Replies (0)DJ
Dirk J
1 reviews | Active since Jan 2020
25 May 2018, 10:13
Very professional and friendly
I was asked by the sales consultant of EL Shaddai Removal to give a review on my experience with there company. I booked my move for the 20 May 2018 from my house in Nelspruit to Cape town. the truck arrived here 25 minutes late. Then we proceed with the loading and wrapping of my furniture as I must say I don't have 1 breakage or scratched item . I then was said the shared load will be taking 5 to 7 days for delivery. and I received my furniture yesterday 24.05.2018 I was really amazed with the time frame. Just want to say thank you to the packing team and driver and there supervisor. I will really tell people about your service. All the best D Jacobus
Helpful (0)
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Dirk J
1 reviews | Active since Jan 2020
25 May 2018, 10:13
Very professional and friendly
I was asked by the sales consultant of EL Shaddai Removal to give a review on my experience with there company. I booked my move for the 20 May 2018 from my house in Nelspruit to Cape town. the truck arrived here 25 minutes late. Then we proceed with the loading and wrapping of my furniture as I must say I don't have 1 breakage or scratched item . I then was said the shared load will be taking 5 to 7 days for delivery. and I received my furniture yesterday 24.05.2018 I was really amazed with the time frame. Just want to say thank you to the packing team and driver and there supervisor. I will really tell people about your service. All the best D Jacobus
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Replies (0)HD
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faith N
1 reviews | Active since Jan 2020
9 Apr 2018, 07:37
My Company approved them and they helped me
My company approved this removal company to move me from Sandton to bellville. My house consists of a 4 bedroom.lounge.kitchen.sculery.dining room and garage. They came in 1 day before and wrapped all my furniture and moved me the 2 april 2018 and they arrived the next day they really fast and reliable. I must say they really assisted me with this move. Thank you to my HR for appoi ting them. So guys use them they really a great company with excellent workers.
Helpful (0)
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faith N
1 reviews | Active since Jan 2020
9 Apr 2018, 07:37
My Company approved them and they helped me
My company approved this removal company to move me from Sandton to bellville. My house consists of a 4 bedroom.lounge.kitchen.sculery.dining room and garage. They came in 1 day before and wrapped all my furniture and moved me the 2 april 2018 and they arrived the next day they really fast and reliable. I must say they really assisted me with this move. Thank you to my HR for appoi ting them. So guys use them they really a great company with excellent workers.
0
Replies (0)TN
Tarren N
1 reviews | Active since Jan 2020
9 Apr 2018, 07:06
Handling my furniture with care
As i was asked to give my experience with durban branch. I moved this weekend from Richards bay to the bluff. Truck was half an hour late but they were very helpful. Taking care of my furniture while loading to there truck and off loading. Just work on your times guys but im a happy client.Will tell my fam and friends about youll.
Helpful (0)
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Tarren N
1 reviews | Active since Jan 2020
9 Apr 2018, 07:06
Handling my furniture with care
As i was asked to give my experience with durban branch. I moved this weekend from Richards bay to the bluff. Truck was half an hour late but they were very helpful. Taking care of my furniture while loading to there truck and off loading. Just work on your times guys but im a happy client.Will tell my fam and friends about youll.
0
Replies (0)mE
HB
Henriette B
1 reviews | Active since Jan 2020
6 Apr 2018, 21:38
THIEVES, CORRUPTED, LIARS = SHAUN DE JAGER / EL SHADDAI
Since 12th January to 6th February, I have paid a total amount of R5650 to EL Shaddai Removals. On the 6th February, I was promised after numerous prior failed attempts for collection that they have a truck big enough to load my furniture offloading for a 78 year old lady in Amanzimtoti & they are able to collect my furniture with a backoad to Jhb. However a further R1800 was demanded from me immediately, "due to my insurance being high risk" ( I must add that no terms & conditions of my GIT was sent to me, although I requested it on several occasions) I did an immediate payment, sent through POP to their email & a copy on Whatsapp to "Gerhard" / Shaun, Justin (who I might add is one & the same person answering their phone, all the men sound like the exact same person, this has been confirmed by about 4 people. Messages sent to me via email or text message - the broken English, poor Grammar & poor spelling has convinced me of this fact) Following the next few days between 6th February to the 12th February I had endless excuses as to the delay in the collection of my furniture - mostly documented on whatsapp about this 78 old lady who took 6 days to get from Harrismith to Amanzimtoti ? in order for the truck to offload her stuff to get my Furniture loaded in Dbn!! I kid you not!! ? I received a confirmation via whatsapp on the 6th Feb, that my collection is scheduled for 4pm on the 7th. On the 8th Feb I received this message from "Gehard/ Shaun" @ 5pm: "And we dont like to off load or load in the dark. And shes only on harrismith now she said she is stopping for her dogs and shes getting somethi to eat and its nearly dark will hear now what she gonna do" Another message at 7:20am on 8th Feb: "Our customer notified our office she leaving harrismith now as it was too late for her to drive just updating you.will notify when they start off loading" 8th Feb @ 3.30pm ( bear in mind this is some 8 hrs later - you don't take 8 hrs to get from Harrismith - Toti!! Its 3.5 hrs max drive)!! "Lady at her agent getting keys so we will be off loading soon" 9th Feb@ 8am "Sorry didnt cone back to you customer can move in tomorrow as she is paying for our truck to stand these days so i guess your load will be loaded on delivery of these furniture to this old lady" 11th Feb@ 8am "Good day please note guys dont work weekends on off loading thats the reason. But il get intouch with them and get back to you." (Please note the poor grammar, spelling of these quoted messages) By the 12th February I was so annoyed & demanded that the director call me. He did contact me, he is the rudest man I have come accross in my life!! He cancelled my load telephonically, I demanded that he pays me the full refund of R5650 within 24 hrs. I told him that I have already contacted my Lawyer & that I will take this matter further with the Consumer council & I will report this matter to the police, should he not refund my money. At the same token he told me that he has two lawyers, also that he has "connections" in both the police & the consumer council. He was actually "bragging" that he always gets away with his criminal activities!! I found his behaviour extremely disturbing to say the least! My lawyer contacting him directly from then onwards. He deposited R2400 in Cash into my bank at Carnival Mall in Brakpan on 13th February. It wasn't even done via EFT as a Normal Business will do. He notified through my lawyer he will refund the balance within 7 working days thereafter.... this did not happen, then my lawyer contacting him again via email.... he then replied he will refund me on 15th March..... which didnt happen On 28th March I posted my first review on this shady company - To warn other South Africans to stay clear, not to pay over any money to this company. Its a disgrace that we as consumers have to put up with these thugs that steal from us!! I have also had legal fees ontop of this which I paid. Today: 6th April, Im posting my second review on hellopeter. Shaun De Jager / El Shaddai please note: A review cannot be removed from hellopeter - please read their FAQ... I can however give you a better rating, & the only way I will consider this, is if I get the balance of my money paid over to me, plus my legal costs. There are numerous sites which your company has been "blacklisted" by angered customers : Its simple STOP robbing & lying to SAn's & you won't get bad reviews. You dont have your own trucks, you are relying on subbies, who you probably rob from as well, you dont have branches all over SA, you dont have storage facilities. Thank you hellopeter for creating this informative platform for SAn consumers if only I saw these reviews before I paid over money to thugs!! ? I have learnt a lesson to first check out any business on hellopeter & reviews beneath the webpage before doing any transaction whatsoever!!
Helpful (0)
|Replies (0)HB
Henriette B
1 reviews | Active since Jan 2020
6 Apr 2018, 21:38
THIEVES, CORRUPTED, LIARS = SHAUN DE JAGER / EL SHADDAI
Since 12th January to 6th February, I have paid a total amount of R5650 to EL Shaddai Removals. On the 6th February, I was promised after numerous prior failed attempts for collection that they have a truck big enough to load my furniture offloading for a 78 year old lady in Amanzimtoti & they are able to collect my furniture with a backoad to Jhb. However a further R1800 was demanded from me immediately, "due to my insurance being high risk" ( I must add that no terms & conditions of my GIT was sent to me, although I requested it on several occasions) I did an immediate payment, sent through POP to their email & a copy on Whatsapp to "Gerhard" / Shaun, Justin (who I might add is one & the same person answering their phone, all the men sound like the exact same person, this has been confirmed by about 4 people. Messages sent to me via email or text message - the broken English, poor Grammar & poor spelling has convinced me of this fact) Following the next few days between 6th February to the 12th February I had endless excuses as to the delay in the collection of my furniture - mostly documented on whatsapp about this 78 old lady who took 6 days to get from Harrismith to Amanzimtoti ? in order for the truck to offload her stuff to get my Furniture loaded in Dbn!! I kid you not!! ? I received a confirmation via whatsapp on the 6th Feb, that my collection is scheduled for 4pm on the 7th. On the 8th Feb I received this message from "Gehard/ Shaun" @ 5pm: "And we dont like to off load or load in the dark. And shes only on harrismith now she said she is stopping for her dogs and shes getting somethi to eat and its nearly dark will hear now what she gonna do" Another message at 7:20am on 8th Feb: "Our customer notified our office she leaving harrismith now as it was too late for her to drive just updating you.will notify when they start off loading" 8th Feb @ 3.30pm ( bear in mind this is some 8 hrs later - you don't take 8 hrs to get from Harrismith - Toti!! Its 3.5 hrs max drive)!! "Lady at her agent getting keys so we will be off loading soon" 9th Feb@ 8am "Sorry didnt cone back to you customer can move in tomorrow as she is paying for our truck to stand these days so i guess your load will be loaded on delivery of these furniture to this old lady" 11th Feb@ 8am "Good day please note guys dont work weekends on off loading thats the reason. But il get intouch with them and get back to you." (Please note the poor grammar, spelling of these quoted messages) By the 12th February I was so annoyed & demanded that the director call me. He did contact me, he is the rudest man I have come accross in my life!! He cancelled my load telephonically, I demanded that he pays me the full refund of R5650 within 24 hrs. I told him that I have already contacted my Lawyer & that I will take this matter further with the Consumer council & I will report this matter to the police, should he not refund my money. At the same token he told me that he has two lawyers, also that he has "connections" in both the police & the consumer council. He was actually "bragging" that he always gets away with his criminal activities!! I found his behaviour extremely disturbing to say the least! My lawyer contacting him directly from then onwards. He deposited R2400 in Cash into my bank at Carnival Mall in Brakpan on 13th February. It wasn't even done via EFT as a Normal Business will do. He notified through my lawyer he will refund the balance within 7 working days thereafter.... this did not happen, then my lawyer contacting him again via email.... he then replied he will refund me on 15th March..... which didnt happen On 28th March I posted my first review on this shady company - To warn other South Africans to stay clear, not to pay over any money to this company. Its a disgrace that we as consumers have to put up with these thugs that steal from us!! I have also had legal fees ontop of this which I paid. Today: 6th April, Im posting my second review on hellopeter. Shaun De Jager / El Shaddai please note: A review cannot be removed from hellopeter - please read their FAQ... I can however give you a better rating, & the only way I will consider this, is if I get the balance of my money paid over to me, plus my legal costs. There are numerous sites which your company has been "blacklisted" by angered customers : Its simple STOP robbing & lying to SAn's & you won't get bad reviews. You dont have your own trucks, you are relying on subbies, who you probably rob from as well, you dont have branches all over SA, you dont have storage facilities. Thank you hellopeter for creating this informative platform for SAn consumers if only I saw these reviews before I paid over money to thugs!! ? I have learnt a lesson to first check out any business on hellopeter & reviews beneath the webpage before doing any transaction whatsoever!!
0
Replies (0)KM
Kholeka M
1 reviews | Active since Jan 2020
2 Apr 2018, 06:47
Elshaddai removals are fraud
We have booked for a truck a week ago, to come pick our goods for us yesterday at 11am, and they haven't sent a truck until today. We have spoken to the company staff including managing director, they keep sending us from pillar to post, we are stranded right now with the children as our days of being in the place we were renting are over. The company is a disgrace! They refuse to five our deposit back so we can look for other options.
Helpful (0)
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Kholeka M
1 reviews | Active since Jan 2020
2 Apr 2018, 06:47
Elshaddai removals are fraud
We have booked for a truck a week ago, to come pick our goods for us yesterday at 11am, and they haven't sent a truck until today. We have spoken to the company staff including managing director, they keep sending us from pillar to post, we are stranded right now with the children as our days of being in the place we were renting are over. The company is a disgrace! They refuse to five our deposit back so we can look for other options.
0
Replies (0)