EC
Electro City
Unclaimed Business
EC
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRS
Redrow S
1 reviews | Active since Jan 2020
29 Dec 2024, 14:06
Durban Electro City Useless
Electro City Durban is terrible. You wait 8min b3fore you speak to someone human than you wait another 10mins to speak to a certain person in that department.. and they are rude ppl too. If there isn't enough employees then GET MORE Well done to Rixi in JHB.. I hope your boss sees this.
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Redrow S
1 reviews | Active since Jan 2020
29 Dec 2024, 14:06
Durban Electro City Useless
Electro City Durban is terrible. You wait 8min b3fore you speak to someone human than you wait another 10mins to speak to a certain person in that department.. and they are rude ppl too. If there isn't enough employees then GET MORE Well done to Rixi in JHB.. I hope your boss sees this.
0
Replies (0)ME
Mohammed E
1 reviews | Active since Jan 2020
8 Aug 2023, 07:45
bad service,
bad bad service customer bought 2 688 batteries for a truck 2 months later battery is showing bad ran all necessary test the test all shows that battery is bad and dead cell which i have recorded and proof. After calling electro city and sending that batteries back they coming back with stories that batteries look ok and nothing wrong but I confirmed battery is bad and they say they carry a 18 month warranty but don't keep up to there words ,,,, excuse after excuse all the time . Is this a company to deal with who just wants the sales but cant give after service.
Helpful (0)
|Replies (0)ME
Mohammed E
1 reviews | Active since Jan 2020
8 Aug 2023, 07:45
bad service,
bad bad service customer bought 2 688 batteries for a truck 2 months later battery is showing bad ran all necessary test the test all shows that battery is bad and dead cell which i have recorded and proof. After calling electro city and sending that batteries back they coming back with stories that batteries look ok and nothing wrong but I confirmed battery is bad and they say they carry a 18 month warranty but don't keep up to there words ,,,, excuse after excuse all the time . Is this a company to deal with who just wants the sales but cant give after service.
0
Replies (0)LA
Louis A
1 reviews | Active since Jan 2020
7 Dec 2017, 04:54
Faulty Alternator remains not refunded
I’ve bought a alternator from the said business. After a week it became extremely noisy even though it still charged the battery. I removed the unit and took it back on 25 November 2017. A redund/exchange wasn’t done reason being it should first be tested in Jhb. I bought another unit which is totally fine because I couldn’t do without one, they promised me a refund in a couple of days but after 2 weeks and 2 phone calls, I only get promises. Suppose this is what happens if one deal with smaller companies without a proper refund/Guarantee policy!
Helpful (0)
|Replies (0)LA
Louis A
1 reviews | Active since Jan 2020
7 Dec 2017, 04:54
Faulty Alternator remains not refunded
I’ve bought a alternator from the said business. After a week it became extremely noisy even though it still charged the battery. I removed the unit and took it back on 25 November 2017. A redund/exchange wasn’t done reason being it should first be tested in Jhb. I bought another unit which is totally fine because I couldn’t do without one, they promised me a refund in a couple of days but after 2 weeks and 2 phone calls, I only get promises. Suppose this is what happens if one deal with smaller companies without a proper refund/Guarantee policy!
0
Replies (0)